Systems Administrator Guide
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...To Edit Xerox or Administrator Support Contact Details 168 18 Software Upgrade ...169 Overview 169 When should I upgrade the software 169 How do I upgrade the software 169 1. Manual Upgrade using a USB flash drive 171 Information Checklist 171 Procedure 171 19 Troubleshooting ...173 ...802.11 Wireless Adapter 187 Management Information Base (MIB 187 Enable/Disable System Timer Values 188 At the machine 188 Xerox Phaser 3635 System Administration Guide xi Manual Upgrade using Print File Submission 170 Manual upgrade using CentreWare Internet Services 170 Information Checklist...
...To Edit Xerox or Administrator Support Contact Details 168 18 Software Upgrade ...169 Overview 169 When should I upgrade the software 169 How do I upgrade the software 169 1. Manual Upgrade using a USB flash drive 171 Information Checklist 171 Procedure 171 19 Troubleshooting ...173 ...802.11 Wireless Adapter 187 Management Information Base (MIB 187 Enable/Disable System Timer Values 188 At the machine 188 Xerox Phaser 3635 System Administration Guide xi Manual Upgrade using Print File Submission 170 Manual upgrade using CentreWare Internet Services 170 Information Checklist...
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...that the machine has power and it is selected at the workstation. 6. Check that the network cable is set up correctly. 7. 19 Troubleshooting This chapter contains problem solving procedures and how to the User Guide for the machine is switched on. 3. For more information, refer to...the workstation. 5. Check that the software application being used to send print jobs is connected to the following steps to the machine. 4. Xerox Phaser 3635 System Administration Guide 173 Do not attempt to resolve a network problem if the local copier and fax functions are not available from a...
...that the machine has power and it is selected at the workstation. 6. Check that the network cable is set up correctly. 7. 19 Troubleshooting This chapter contains problem solving procedures and how to the User Guide for the machine is switched on. 3. For more information, refer to...the workstation. 5. Check that the software application being used to send print jobs is connected to the following steps to the machine. 4. Xerox Phaser 3635 System Administration Guide 173 Do not attempt to resolve a network problem if the local copier and fax functions are not available from a...
Systems Administrator Guide
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... filing location. 5. If you cannot do this, the Xerox machine will not be able to scan to this location. 174 Xerox Phaser 3635 System Administration Guide Action 1. Ensure that the scan filing location, User account and password are correctly configured on the machine. 4. 19 Troubleshooting Network Scanning Problem I cannot scan on your network, login...
... filing location. 5. If you cannot do this, the Xerox machine will not be able to scan to this location. 174 Xerox Phaser 3635 System Administration Guide Action 1. Ensure that the scan filing location, User account and password are correctly configured on the machine. 4. 19 Troubleshooting Network Scanning Problem I cannot scan on your network, login...
Systems Administrator Guide
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... using the PHP script, the server upload limit may reside in the log, such as directory permissions denied, size limits exceeded, etc. 176 Xerox Phaser 3635 System Administration Guide c:\windows\system32\LogFiles\W3SVC1 or for errors in script operations identified in the following locations: IIS - To help determine possible...; Locate the AspMaxRequestEntityAllowed variable and make its value larger. • Restart the IIS service. 4. Verify the HTTPS configuration within CentreWare Internet Services. 3. 19 Troubleshooting Problem I cannot scan to an HTTP or HTTPS site.
... using the PHP script, the server upload limit may reside in the log, such as directory permissions denied, size limits exceeded, etc. 176 Xerox Phaser 3635 System Administration Guide c:\windows\system32\LogFiles\W3SVC1 or for errors in script operations identified in the following locations: IIS - To help determine possible...; Locate the AspMaxRequestEntityAllowed variable and make its value larger. • Restart the IIS service. 4. Verify the HTTPS configuration within CentreWare Internet Services. 3. 19 Troubleshooting Problem I cannot scan to an HTTP or HTTPS site.
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19 Troubleshooting Problem No LDAP entries fit the search criteria entered by the User. Action Verify the Search Name Order is located within the Internet Services LDAP screen. 178 Xerox Phaser 3635 System Administration Guide This setting is set to match the name syntax used in your environment.
19 Troubleshooting Problem No LDAP entries fit the search criteria entered by the User. Action Verify the Search Name Order is located within the Internet Services LDAP screen. 178 Xerox Phaser 3635 System Administration Guide This setting is set to match the name syntax used in your environment.
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... that the fax settings are setup correctly. 180 Xerox Phaser 3635 System Administration Guide Enter the Password of the Fax Setups screens can be found in the User Guide delivered with your machine. 1. The default is enabled. Touch the [Tools] tab. 2. Touch [Enter]. 4. 19 Troubleshooting Embedded Fax Problem I cannot use this feature on...
... that the fax settings are setup correctly. 180 Xerox Phaser 3635 System Administration Guide Enter the Password of the Fax Setups screens can be found in the User Guide delivered with your machine. 1. The default is enabled. Touch the [Tools] tab. 2. Touch [Enter]. 4. 19 Troubleshooting Embedded Fax Problem I cannot use this feature on...
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... that you have entered the correct password. In your print driver, select the paper type according to Xerox Standard Accounting on your allocation. 19 Troubleshooting Printing Problem I cannot print to verify connectivity. Ensure that the network address information is installed on the... Interface screen. Print a Configuration Report at the Xerox machine to the edge of all services for five minutes and then access the machine again with . 182 Xerox Phaser 3635 System Administration Guide Wait for five minutes. If Xerox Standard Accounting (XSA) is printing slowly. 1....
... that you have entered the correct password. In your print driver, select the paper type according to Xerox Standard Accounting on your allocation. 19 Troubleshooting Printing Problem I cannot print to verify connectivity. Ensure that the network address information is installed on the... Interface screen. Print a Configuration Report at the Xerox machine to the edge of all services for five minutes and then access the machine again with . 182 Xerox Phaser 3635 System Administration Guide Wait for five minutes. If Xerox Standard Accounting (XSA) is printing slowly. 1....
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...the 169.254.0.0 range. Check the DHCP or BootP server works correctly. The machine cannot connect to bypass the proxy server for local addresses. 184 Xerox Phaser 3635 System Administration Guide Check the DHCP or BootP server works correctly. Configure the printer with a static IP Address. 3. Ensure that the Online ... respond with a unique IP Address. 2. Ensure that is configured with a static IP Address, it has been configured with an IP Address that the Xerox machine is owned by another machine. 19 Troubleshooting Problem I cannot access CentreWare Internet Services.
...the 169.254.0.0 range. Check the DHCP or BootP server works correctly. The machine cannot connect to bypass the proxy server for local addresses. 184 Xerox Phaser 3635 System Administration Guide Check the DHCP or BootP server works correctly. Configure the printer with a static IP Address. 3. Ensure that the Online ... respond with a unique IP Address. 2. Ensure that is configured with a static IP Address, it has been configured with an IP Address that the Xerox machine is owned by another machine. 19 Troubleshooting Problem I cannot access CentreWare Internet Services.
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Transparency Separator 48 Trays 162 Troubleshooting 173 Trusted Certificate Authorities 148 tty method 26, 27 U UNIX 53 Unix SCO 26 configure client 26 GUI ... 46 paper/output 47 printing preferences 47 saved settings 48 Windows Printing 35 Windows TCP/IP 13 Wireless Connectivity 187 X Xerox Phaser 3635 2 Xerox Standard Accounting 113 XSA create general account 119 group account 116 user account 117 enable 115 enable in CWIS 114 enable ... 120 procedure 120 general accounts overview 119 group account add users 117 overview 113 use feature 119 Xerox Phaser 3635 System Administration Guide 197
Transparency Separator 48 Trays 162 Troubleshooting 173 Trusted Certificate Authorities 148 tty method 26, 27 U UNIX 53 Unix SCO 26 configure client 26 GUI ... 46 paper/output 47 printing preferences 47 saved settings 48 Windows Printing 35 Windows TCP/IP 13 Wireless Connectivity 187 X Xerox Phaser 3635 2 Xerox Standard Accounting 113 XSA create general account 119 group account 116 user account 117 enable 115 enable in CWIS 114 enable ... 120 procedure 120 general accounts overview 119 group account add users 117 overview 113 use feature 119 Xerox Phaser 3635 System Administration Guide 197
User Guide
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Table of Contents 13 Specifications...205 Machine Specifications 206 Electrical Specifications 209 Feature Specifications 210 14 Troubleshooting ...213 Fault Clearance 214 Error and Fault Codes 217 15 Index ...219 Xerox Phaser 3635 User Guide iii
Table of Contents 13 Specifications...205 Machine Specifications 206 Electrical Specifications 209 Feature Specifications 210 14 Troubleshooting ...213 Fault Clearance 214 Error and Fault Codes 217 15 Index ...219 Xerox Phaser 3635 User Guide iii
User Guide
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... is displaying the correct size. • Ensure paper clips and paper debris do not contaminate the machine. NOTE: For additional Troubleshooting information please refer to the size of your output. 14 Troubleshooting A variety of situations can affect the quality of the media in the environment surrounding the machine. For optimal performance, ensure... a heat source such as the document glass and touch screen. • Always set the Edge Guides in the paper trays to the System Administration CD. Xerox Phaser 3635 User Guide 213
... is displaying the correct size. • Ensure paper clips and paper debris do not contaminate the machine. NOTE: For additional Troubleshooting information please refer to the size of your output. 14 Troubleshooting A variety of situations can affect the quality of the media in the environment surrounding the machine. For optimal performance, ensure... a heat source such as the document glass and touch screen. • Always set the Edge Guides in the paper trays to the System Administration CD. Xerox Phaser 3635 User Guide 213
User Guide
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Paper Jams The display screen will automatically be reprinted once the paper jam is cleared. Jam Clearance areas vary depending on -screen instructions to clear the fault NOTE: Any printed sheets removed will indicate the location of the jam. Front cover area Front Rear Cover (Duplex) area Rear 214 Xerox Phaser 3635 User Guide Follow on your machine model and configuration. 14 Troubleshooting Fault Clearance When a fault occurs, the display screen provides recovery instructions.
Paper Jams The display screen will automatically be reprinted once the paper jam is cleared. Jam Clearance areas vary depending on -screen instructions to clear the fault NOTE: Any printed sheets removed will indicate the location of the jam. Front cover area Front Rear Cover (Duplex) area Rear 214 Xerox Phaser 3635 User Guide Follow on your machine model and configuration. 14 Troubleshooting Fault Clearance When a fault occurs, the display screen provides recovery instructions.
User Guide
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...2. Close the paper tray. Open the machine rear covers and release the green rear cover support. Rear Cover Area (Duplex Area) Jams 1. Xerox Phaser 3635 User Guide 215 Replace the print cartridge and close the front cover door. 4. Slide the green fuser door latch to the right and ...area and avoid touching any jammed paper. 5. Remove any jammed paper. 3. Remove any jammed paper in the fuser area are hot. 14 Troubleshooting Front Cover Area Jams 1. Remove the print cartridge and remove any jammed paper. Duplex area Fuser door latch Rear cover support WARNING: The metallic...
...2. Close the paper tray. Open the machine rear covers and release the green rear cover support. Rear Cover Area (Duplex Area) Jams 1. Xerox Phaser 3635 User Guide 215 Replace the print cartridge and close the front cover door. 4. Slide the green fuser door latch to the right and ...area and avoid touching any jammed paper. 5. Remove any jammed paper. 3. Remove any jammed paper in the fuser area are hot. 14 Troubleshooting Front Cover Area Jams 1. Remove the print cartridge and remove any jammed paper. Duplex area Fuser door latch Rear cover support WARNING: The metallic...
User Guide
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... handler cover and remover any jammed paper. 3. Close the document handler cover. 4. The documents will be recycled automatically to clear the fault, contact your local Xerox Welcome and Support Centre for assistance. 216 Xerox Phaser 3635 User Guide 14 Troubleshooting 3. Carefully close the fuser door.
... handler cover and remover any jammed paper. 3. Close the document handler cover. 4. The documents will be recycled automatically to clear the fault, contact your local Xerox Welcome and Support Centre for assistance. 216 Xerox Phaser 3635 User Guide 14 Troubleshooting 3. Carefully close the fuser door.
User Guide
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..., call for service. Output tray is displayed on -screen prompts to correct the error. Install the Print Cartridge. Error and Fault Codes 14 Troubleshooting Paper Feeder CRU If an abnormal condition arises in the paper tray. If the fault persists, Power Off / Power On. The copy paper ...by the warning message. Open the indicated tray and remove the jammed paper. The Print Cartridge is not installed, or is not securely closed. Xerox Phaser 3635 User Guide 217 output area. Copy paper has jammed in the paper tray has run out. If problem persists, call service. Open ...
..., call for service. Output tray is displayed on -screen prompts to correct the error. Install the Print Cartridge. Error and Fault Codes 14 Troubleshooting Paper Feeder CRU If an abnormal condition arises in the paper tray. If the fault persists, Power Off / Power On. The copy paper ...by the warning message. Open the indicated tray and remove the jammed paper. The Print Cartridge is not installed, or is not securely closed. Xerox Phaser 3635 User Guide 217 output area. Copy paper has jammed in the paper tray has run out. If problem persists, call service. Open ...
User Guide
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...have attempted to set up a job with document not loaded or incorrectly loaded in DADF. If already loaded, remove and reload. 218 Xerox Phaser 3635 User Guide Remove printed material from Output tray. Open stapler door and check the stapler. Close stapler door. Load document in the.... If the fault persists, Power Off / Power On. Output tray full. The loaded document has jammed in the DADF. 14 Troubleshooting Errors & Faults Toner Supplying Error Invalid Print Cartridge Output Full Stack Staple Cartridge Not Installed Stapler Fault DADF DADF Jam Load Document Description...
...have attempted to set up a job with document not loaded or incorrectly loaded in DADF. If already loaded, remove and reload. 218 Xerox Phaser 3635 User Guide Remove printed material from Output tray. Open stapler door and check the stapler. Close stapler door. Load document in the.... If the fault persists, Power Off / Power On. Output tray full. The loaded document has jammed in the DADF. 14 Troubleshooting Errors & Faults Toner Supplying Error Invalid Print Cartridge Output Full Stack Staple Cartridge Not Installed Stapler Fault DADF DADF Jam Load Document Description...
Quick Use Guide
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English Xerox Phaser 3635MFP Quick Use Guide Thank you will successfully: Connect the Phaser 3635MFP Set-up the Phaser 3635MFP Install optional features Operate the Phaser 3635MFP Contents Install the Phaser 3635MFP 3 Switch On the Machine 4 Your Phaser 3635MFP 6 Connecting to the Network 10 Install Print Drivers 13 E-mail Setup 14 Fax Setup 16 Installing Option Kits 17 Making Copies 19 Printing a Document 22...
English Xerox Phaser 3635MFP Quick Use Guide Thank you will successfully: Connect the Phaser 3635MFP Set-up the Phaser 3635MFP Install optional features Operate the Phaser 3635MFP Contents Install the Phaser 3635MFP 3 Switch On the Machine 4 Your Phaser 3635MFP 6 Connecting to the Network 10 Install Print Drivers 13 E-mail Setup 14 Fax Setup 16 Installing Option Kits 17 Making Copies 19 Printing a Document 22...
Quick Use Guide
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...of the machine. To use other protocols, refer to the System Administration CD. If you want to manually assign an IP address provided by Xerox. Test the device Before connecting the machine to your machine to a different type of network, or you are made successfully, install the ... Connect the Ethernet cable to the RJ45 connector on page 33. Network Connection using TCP/IP You can set a static IP address, skip to Troubleshooting on the back of the following methods: • DHCP: Use this method to set up the TCP/IP network connection using DHCP, see Network...
...of the machine. To use other protocols, refer to the System Administration CD. If you want to manually assign an IP address provided by Xerox. Test the device Before connecting the machine to your machine to a different type of network, or you are made successfully, install the ... Connect the Ethernet cable to the RJ45 connector on page 33. Network Connection using TCP/IP You can set a static IP address, skip to Troubleshooting on the back of the following methods: • DHCP: Use this method to set up the TCP/IP network connection using DHCP, see Network...
Quick Use Guide
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...This procedure describes how to the Phaser 3635MFP. 11 If the printing operation is successful, continue on page 33. To use the instructions below. Install Print Driver - NOTE: The PCL6 Driver is displayed. If the print operation failed, refer to Troubleshooting on to the CD drive. ...quick use the CentreWare Print and Fax Drivers CD to the System Administration CD that was delivered with your Phaser 3635MFP. You can use guide 13 To install Print Drivers use the...
...This procedure describes how to the Phaser 3635MFP. 11 If the printing operation is successful, continue on page 33. To use the instructions below. Install Print Driver - NOTE: The PCL6 Driver is displayed. If the print operation failed, refer to Troubleshooting on to the CD drive. ...quick use the CentreWare Print and Fax Drivers CD to the System Administration CD that was delivered with your Phaser 3635MFP. You can use guide 13 To install Print Drivers use the...
Quick Use Guide
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... to see that the power cord is correctly installed. • Press the ON/OFF button to ON (I). • Ensure that E-mail is not overloaded. English Troubleshooting A variety of situations can be resolved by the green light on your machine the problem has not been resolved, have been removed from a fresh package...
... to see that the power cord is correctly installed. • Press the ON/OFF button to ON (I). • Ensure that E-mail is not overloaded. English Troubleshooting A variety of situations can be resolved by the green light on your machine the problem has not been resolved, have been removed from a fresh package...