Quick Use Guide
Page 5
Transfer Roller Drum Cartridge www.xerox.com/office/5550supplies www.xerox.com/office/5550support See the Supplies tab in the Xerox Support Centre, contact your local reseller, or visit the Xerox Supplies website. Printer Tour Fuser Supplies Info Staple Cartridge Toner Cartridge Ready To Print Press ? for help Walk-Up Features Information Paper Tray Setup Printer Setup Information Information Pages Sample Pages Supplies Info Billing Meters Firmware Versions For Supplies Information: See the Supplies Info menu and print the Supplies Usage page.
Transfer Roller Drum Cartridge www.xerox.com/office/5550supplies www.xerox.com/office/5550support See the Supplies tab in the Xerox Support Centre, contact your local reseller, or visit the Xerox Supplies website. Printer Tour Fuser Supplies Info Staple Cartridge Toner Cartridge Ready To Print Press ? for help Walk-Up Features Information Paper Tray Setup Printer Setup Information Information Pages Sample Pages Supplies Info Billing Meters Firmware Versions For Supplies Information: See the Supplies Info menu and print the Supplies Usage page.
User Guide (English)
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Toner Cartridge Parts of the Printer 2 5550-109 Phaser® 5550 Printer 2-3 Drum Cartridge 4. Fuser 2. Transfer Roller 3. Internal Components 1 E 3 4 1.
Toner Cartridge Parts of the Printer 2 5550-109 Phaser® 5550 Printer 2-3 Drum Cartridge 4. Fuser 2. Transfer Roller 3. Internal Components 1 E 3 4 1.
User Guide (English)
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... Replace the paper. Caution: Damage caused by the Xerox warranty, service agreement, or Total Satisfaction Guarantee. If the toner cartridge is low on page 4-2. Phaser® 5550 Printer 6-58 For best results, use the information in the...printer is available in this topic to produce consistently high-quality prints. If you observe print-quality problems, use only Xerox Printing Media. For information on supported paper types and weights, see Supported Paper and Media on toner, replace it. The Total Satisfaction Guarantee is designed to diagnose the problem. Drum cartridge...
... Replace the paper. Caution: Damage caused by the Xerox warranty, service agreement, or Total Satisfaction Guarantee. If the toner cartridge is low on page 4-2. Phaser® 5550 Printer 6-58 For best results, use the information in the...printer is available in this topic to produce consistently high-quality prints. If you observe print-quality problems, use only Xerox Printing Media. For information on supported paper types and weights, see Supported Paper and Media on toner, replace it. The Total Satisfaction Guarantee is designed to diagnose the problem. Drum cartridge...
User Guide (English)
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... paper is blank, replace the drum cartridge then reprint the Configuration page. Print a Configuration page. ■ If the Configuration page prints correctly, check the interface cable between the computer and printer, the printer setup, and application software. ■ If the Configuration page is correctly loaded in place. Phaser® 5550 Printer 6-59 Printable data may not...
... paper is blank, replace the drum cartridge then reprint the Configuration page. Print a Configuration page. ■ If the Configuration page prints correctly, check the interface cable between the computer and printer, the printer setup, and application software. ■ If the Configuration page is correctly loaded in place. Phaser® 5550 Printer 6-59 Printable data may not...
User Guide (English)
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Solutions Replace the drum cartridge. Print a Configuration page. ■ If the Configuration page prints correctly, check the interface cable between the computer and the printer, and the application software. ■ If the connections appear normal, contact your Customer Support Center. Print-Quality Problems Possible Causes The drum cartridge may be defective. Black Prints The entire printed page is black. Printable data from the computer may be corrupted. Phaser® 5550 Printer 6-60
Solutions Replace the drum cartridge. Print a Configuration page. ■ If the Configuration page prints correctly, check the interface cable between the computer and the printer, and the application software. ■ If the connections appear normal, contact your Customer Support Center. Print-Quality Problems Possible Causes The drum cartridge may be defective. Black Prints The entire printed page is black. Printable data from the computer may be corrupted. Phaser® 5550 Printer 6-60
User Guide (English)
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Phaser® 5550 Printer 6-61 Print-Quality Problems Possible Causes The drum cartridge may be defective. Replace the drum cartridge. Solutions Remove and re-install the drum cartridge. Replace the transfer roller (in the maintenance kit). The transfer roller may not be defective or at the end of print deletions that appear across the paper. The drum cartridge may be installed correctly. Horizontal Line Deletions There are areas of its life.
Phaser® 5550 Printer 6-61 Print-Quality Problems Possible Causes The drum cartridge may be defective. Replace the drum cartridge. Solutions Remove and re-install the drum cartridge. Replace the transfer roller (in the maintenance kit). The transfer roller may not be defective or at the end of print deletions that appear across the paper. The drum cartridge may be installed correctly. Horizontal Line Deletions There are areas of its life.
User Guide (English)
Page 206
Replace the drum cartridge. Vertical Line Deletions There are areas of its life. Phaser® 5550 Printer 6-62 The transfer roller may be defective or at the end of print deletions that form narrow lines. The drum cartridge may be defective with creases, folds, etc. Solutions Replace the paper. Replace the transfer roller (in the maintenance kit). Print-Quality Problems Possible Causes The paper may be defective.
Replace the drum cartridge. Vertical Line Deletions There are areas of its life. Phaser® 5550 Printer 6-62 The transfer roller may be defective or at the end of print deletions that form narrow lines. The drum cartridge may be defective with creases, folds, etc. Solutions Replace the paper. Replace the transfer roller (in the maintenance kit). Print-Quality Problems Possible Causes The paper may be defective.
User Guide (English)
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... defective or at the end of paper to remove the toner accumulations. Replace the drum cartridge. Possible Causes Solutions The paper path may be contaminated with toner. Phaser® 5550 Printer 6-63 Print-Quality Problems Possible Causes Solutions The drum cartridge may be defective or at the end of paper to remove the toner accumulations. Replace...
... defective or at the end of paper to remove the toner accumulations. Replace the drum cartridge. Possible Causes Solutions The paper path may be contaminated with toner. Phaser® 5550 Printer 6-63 Print-Quality Problems Possible Causes Solutions The drum cartridge may be defective or at the end of paper to remove the toner accumulations. Replace...
User Guide (English)
Page 208
Print several blank sheets of paper to remove the toner accumulations. Replace the fuser (in a random pattern on the page. The drum cartridge may be defective. The fuser may be defective. Print-Quality Problems Dark Spots or Marks There are dark spots or marks that appear in the maintenance kit). Possible Causes Solutions The paper path may be contaminated with toner. Replace the transfer roller (in the maintenance kit). The transfer roller may be defective. Replace the drum cartridge. Phaser® 5550 Printer 6-64
Print several blank sheets of paper to remove the toner accumulations. Replace the fuser (in a random pattern on the page. The drum cartridge may be defective. The fuser may be defective. Print-Quality Problems Dark Spots or Marks There are dark spots or marks that appear in the maintenance kit). Possible Causes Solutions The paper path may be contaminated with toner. Replace the transfer roller (in the maintenance kit). The transfer roller may be defective. Replace the drum cartridge. Phaser® 5550 Printer 6-64
User Guide (English)
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... condition. Phaser® 5550 Printer 6-66 The paper may be damp. Replace the paper. The paper may be damp. The fuser may be in the appropriate tray. Replace the paper. Replace the paper. Print-Quality Problems Possible Causes The paper is blurred at the end of its life. Replace the drum cartridge. The drum cartridge may...
... condition. Phaser® 5550 Printer 6-66 The paper may be damp. Replace the paper. The paper may be damp. The fuser may be in the appropriate tray. Replace the paper. Replace the paper. Print-Quality Problems Possible Causes The paper is blurred at the end of its life. Replace the drum cartridge. The drum cartridge may...
User Guide (English)
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The paper may be defective or at the end of the print are extremely light or missing. The drum cartridge may be in poor condition. Replace the paper. Print-Quality Problems Possible Causes The paper may be damp. Phaser® 5550 Printer 6-67 Solutions Replace the paper. Random or Spot Deletions Areas of its life. Replace the drum cartridge.
The paper may be defective or at the end of the print are extremely light or missing. The drum cartridge may be in poor condition. Replace the paper. Print-Quality Problems Possible Causes The paper may be damp. Phaser® 5550 Printer 6-67 Solutions Replace the paper. Random or Spot Deletions Areas of its life. Replace the drum cartridge.
User Guide (English)
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... order Xerox supplies, contact your Customer Support Center. b. Replace the maintenance kit (fuser and transfer roller). 3. Print-Quality Problems Repeating Defects Marks or voids are regularly repeated on the page. Use the following table to determine the supply that needs replacing. Remove and repackage the new drum cartridge. Reinstall the original drum cartridge. Phaser® 5550 Printer...
... order Xerox supplies, contact your Customer Support Center. b. Replace the maintenance kit (fuser and transfer roller). 3. Print-Quality Problems Repeating Defects Marks or voids are regularly repeated on the page. Use the following table to determine the supply that needs replacing. Remove and repackage the new drum cartridge. Reinstall the original drum cartridge. Phaser® 5550 Printer...
User Guide (English)
Page 218
...of performance caused by use of non-Xerox supplies, or the use of the consumables or routine maintenance items: ■ Using paper that a supply is not recommended. Consumables Consumables for the Phaser 5550 printer include the: ■ Drum Cartridge ■ Maintenance Kit (15 Feed Rollers..., Transfer Roller, and Fuser) Access the Supplies Usage page from the printer's control panel, from CentreWare IS, or print the Usage...
...of performance caused by use of non-Xerox supplies, or the use of the consumables or routine maintenance items: ■ Using paper that a supply is not recommended. Consumables Consumables for the Phaser 5550 printer include the: ■ Drum Cartridge ■ Maintenance Kit (15 Feed Rollers..., Transfer Roller, and Fuser) Access the Supplies Usage page from the printer's control panel, from CentreWare IS, or print the Usage...