User Guide (English)
Page 202
Phaser® 5550 Printer 6-58 Caution: Damage caused by the Xerox warranty, service agreement, or Total Satisfaction Guarantee. Solutions Replace the paper. If the toner cartridge is low on page 4-2. Possible Causes The paper may vary outside these areas; Drum cartridge near end of life. Light Prints The overall image is available in this topic to...
Phaser® 5550 Printer 6-58 Caution: Damage caused by the Xerox warranty, service agreement, or Total Satisfaction Guarantee. Solutions Replace the paper. If the toner cartridge is low on page 4-2. Possible Causes The paper may vary outside these areas; Drum cartridge near end of life. Light Prints The overall image is available in this topic to...
User Guide (English)
Page 203
... page prints correctly, check the interface cable between the computer and printer, the printer setup, and application software. ■ If the Configuration page is blank, contact your Customer Support Center. Phaser® 5550 Printer 6-59 If the Configuration page still is blank, replace the drum cartridge then reprint the Configuration page. Print-Quality Problems Possible Causes...
... page prints correctly, check the interface cable between the computer and printer, the printer setup, and application software. ■ If the Configuration page is blank, contact your Customer Support Center. Phaser® 5550 Printer 6-59 If the Configuration page still is blank, replace the drum cartridge then reprint the Configuration page. Print-Quality Problems Possible Causes...
User Guide (English)
Page 204
Printable data from the computer may be corrupted. Print a Configuration page. ■ If the Configuration page prints correctly, check the interface cable between the computer and the printer, and the application software. ■ If the connections appear normal, contact your Customer Support Center. Print-Quality Problems Possible Causes The drum cartridge may be defective. Phaser® 5550 Printer 6-60 Black Prints The entire printed page is black. Solutions Replace the drum cartridge.
Printable data from the computer may be corrupted. Print a Configuration page. ■ If the Configuration page prints correctly, check the interface cable between the computer and the printer, and the application software. ■ If the connections appear normal, contact your Customer Support Center. Print-Quality Problems Possible Causes The drum cartridge may be defective. Phaser® 5550 Printer 6-60 Black Prints The entire printed page is black. Solutions Replace the drum cartridge.
User Guide (English)
Page 205
The drum cartridge may be defective. Replace the drum cartridge. Replace the transfer roller (in the maintenance kit). Horizontal Line Deletions There are areas of its life. Solutions Remove and re-install the drum cartridge. The transfer roller may be installed correctly. Print-Quality Problems Possible Causes The drum cartridge may not be defective or at the end of print deletions that appear across the paper. Phaser® 5550 Printer 6-61
The drum cartridge may be defective. Replace the drum cartridge. Replace the transfer roller (in the maintenance kit). Horizontal Line Deletions There are areas of its life. Solutions Remove and re-install the drum cartridge. The transfer roller may be installed correctly. Print-Quality Problems Possible Causes The drum cartridge may not be defective or at the end of print deletions that appear across the paper. Phaser® 5550 Printer 6-61
User Guide (English)
Page 206
The transfer roller may be defective with creases, folds, etc. Solutions Replace the paper. Replace the transfer roller (in the maintenance kit). Phaser® 5550 Printer 6-62 The drum cartridge may be defective. Replace the drum cartridge. Print-Quality Problems Possible Causes The paper may be defective or at the end of print deletions that form narrow lines. Vertical Line Deletions There are areas of its life.
The transfer roller may be defective with creases, folds, etc. Solutions Replace the paper. Replace the transfer roller (in the maintenance kit). Phaser® 5550 Printer 6-62 The drum cartridge may be defective. Replace the drum cartridge. Print-Quality Problems Possible Causes The paper may be defective or at the end of print deletions that form narrow lines. Vertical Line Deletions There are areas of its life.
User Guide (English)
Page 207
... fuser may be defective or at the end of its life. Print-Quality Problems Possible Causes Solutions The drum cartridge may be contaminated with toner. The drum cartridge may be defective. Phaser® 5550 Printer 6-63 Replace the drum cartridge. Possible Causes Solutions The paper path may be defective or at the end of its life...
... fuser may be defective or at the end of its life. Print-Quality Problems Possible Causes Solutions The drum cartridge may be contaminated with toner. The drum cartridge may be defective. Phaser® 5550 Printer 6-63 Replace the drum cartridge. Possible Causes Solutions The paper path may be defective or at the end of its life...
User Guide (English)
Page 208
Print several blank sheets of paper to remove the toner accumulations. Phaser® 5550 Printer 6-64 Possible Causes Solutions The paper path may be contaminated with toner. Print-Quality Problems Dark Spots or Marks There are dark spots or marks that appear in the maintenance kit). The fuser may be defective. Replace the fuser (in a random pattern on the page. Replace the drum cartridge. The transfer roller may be defective. The drum cartridge may be defective. Replace the transfer roller (in the maintenance kit).
Print several blank sheets of paper to remove the toner accumulations. Phaser® 5550 Printer 6-64 Possible Causes Solutions The paper path may be contaminated with toner. Print-Quality Problems Dark Spots or Marks There are dark spots or marks that appear in the maintenance kit). The fuser may be defective. Replace the fuser (in a random pattern on the page. Replace the drum cartridge. The transfer roller may be defective. The drum cartridge may be defective. Replace the transfer roller (in the maintenance kit).
User Guide (English)
Page 210
... loaded in the appropriate tray. Solutions Replace the paper. Phaser® 5550 Printer 6-66 The paper may be in the maintenance kit). Replace the fuser (contained in poor condition. The paper may be at the edges. Wrinkled Prints The pages are wrinkled, creased, or torn. Replace the paper. Replace the drum cartridge. Possible Causes The paper may...
... loaded in the appropriate tray. Solutions Replace the paper. Phaser® 5550 Printer 6-66 The paper may be in the maintenance kit). Replace the fuser (contained in poor condition. The paper may be at the edges. Wrinkled Prints The pages are wrinkled, creased, or torn. Replace the paper. Replace the drum cartridge. Possible Causes The paper may...
User Guide (English)
Page 211
Replace the paper. The drum cartridge may be defective or at the end of the print are extremely light or missing. Solutions Replace the paper. Print-Quality Problems Possible Causes The paper may be in poor condition. The paper may be damp. Phaser® 5550 Printer 6-67 Random or Spot Deletions Areas of its life. Replace the drum cartridge.
Replace the paper. The drum cartridge may be defective or at the end of the print are extremely light or missing. Solutions Replace the paper. Print-Quality Problems Possible Causes The paper may be in poor condition. The paper may be damp. Phaser® 5550 Printer 6-67 Random or Spot Deletions Areas of its life. Replace the drum cartridge.
User Guide (English)
Page 212
... local reseller or go to www.xerox.com/office/ 5550supplies. Phaser® 5550 Printer 6-68 Print-Quality Problems Repeating Defects Marks or voids are regularly repeated on the page. Remove and repackage the new drum cartridge. To order Xerox supplies, contact your Customer Support Center. Reinstall the original drum cartridge. Replace the maintenance kit (fuser and transfer...
... local reseller or go to www.xerox.com/office/ 5550supplies. Phaser® 5550 Printer 6-68 Print-Quality Problems Repeating Defects Marks or voids are regularly repeated on the page. Remove and repackage the new drum cartridge. To order Xerox supplies, contact your Customer Support Center. Reinstall the original drum cartridge. Replace the maintenance kit (fuser and transfer...
User Guide (English)
Page 218
... Consumables for the Phaser 5550 printer are typically customer replaceable. please contact your local reseller or visit the Xerox web site at www.xerox.com/office/5550supplies. Replacements may significantly reduce ...Xerox supplies not specified for consumables and routine maintenance items. The following customer usage patterns may be replaced, verify that you that have replacements on supply capacities, go to order these areas; Phaser® 5550 Printer 7-3 To order supplies, contact your local representative for the Phaser 5550 printer include the: ■ Drum...
... Consumables for the Phaser 5550 printer are typically customer replaceable. please contact your local reseller or visit the Xerox web site at www.xerox.com/office/5550supplies. Replacements may significantly reduce ...Xerox supplies not specified for consumables and routine maintenance items. The following customer usage patterns may be replaced, verify that you that have replacements on supply capacities, go to order these areas; Phaser® 5550 Printer 7-3 To order supplies, contact your local representative for the Phaser 5550 printer include the: ■ Drum...