User Guide (English)
Page 205
The drum cartridge may be defective. Replace the drum cartridge. Replace the transfer roller (in the maintenance kit). Phaser® 5550 Printer 6-61 Horizontal Line Deletions There are areas of its life. The transfer roller may not be installed correctly. Solutions Remove and re-install the drum cartridge. Print-Quality Problems Possible Causes The drum cartridge may be defective or at the end of print deletions that appear across the paper.
The drum cartridge may be defective. Replace the drum cartridge. Replace the transfer roller (in the maintenance kit). Phaser® 5550 Printer 6-61 Horizontal Line Deletions There are areas of its life. The transfer roller may not be installed correctly. Solutions Remove and re-install the drum cartridge. Print-Quality Problems Possible Causes The drum cartridge may be defective or at the end of print deletions that appear across the paper.
User Guide (English)
Page 206
Vertical Line Deletions There are areas of its life. The transfer roller may be defective with creases, folds, etc. Replace the drum cartridge. Print-Quality Problems Possible Causes The paper may be defective or at the end of print deletions that form narrow lines. Phaser® 5550 Printer 6-62 Replace the transfer roller (in the maintenance kit). The drum cartridge may be defective. Solutions Replace the paper.
Vertical Line Deletions There are areas of its life. The transfer roller may be defective with creases, folds, etc. Replace the drum cartridge. Print-Quality Problems Possible Causes The paper may be defective or at the end of print deletions that form narrow lines. Phaser® 5550 Printer 6-62 Replace the transfer roller (in the maintenance kit). The drum cartridge may be defective. Solutions Replace the paper.
User Guide (English)
Page 207
... cartridge may be contaminated with toner. Replace the fuser (in the maintenance kit). Horizontal Dark Streaks There are black lines that appear horizontally on the page. Replace the drum cartridge. Possible Causes Solutions The paper path may be defective. Phaser® 5550 Printer 6-63 The fuser may be contaminated with toner. Print-Quality Problems...
... cartridge may be contaminated with toner. Replace the fuser (in the maintenance kit). Horizontal Dark Streaks There are black lines that appear horizontally on the page. Replace the drum cartridge. Possible Causes Solutions The paper path may be defective. Phaser® 5550 Printer 6-63 The fuser may be contaminated with toner. Print-Quality Problems...
User Guide (English)
Page 208
Possible Causes Solutions The paper path may be contaminated with toner. Print several blank sheets of paper to remove the toner accumulations. Replace the fuser (in the maintenance kit). The drum cartridge may be defective. Replace the transfer roller (in the maintenance kit). The transfer roller may be defective. Replace the drum cartridge. Phaser® 5550 Printer 6-64 Print-Quality Problems Dark Spots or Marks There are dark spots or marks that appear in a random pattern on the page. The fuser may be defective.
Possible Causes Solutions The paper path may be contaminated with toner. Print several blank sheets of paper to remove the toner accumulations. Replace the fuser (in the maintenance kit). The drum cartridge may be defective. Replace the transfer roller (in the maintenance kit). The transfer roller may be defective. Replace the drum cartridge. Phaser® 5550 Printer 6-64 Print-Quality Problems Dark Spots or Marks There are dark spots or marks that appear in a random pattern on the page. The fuser may be defective.
User Guide (English)
Page 209
... Replace the paper. Phaser® 5550 Printer 6-65 Move the printer to the paper and easily rubs off. Print-Quality Problems Unfused or Partially Fused Image The printed image is located in an environment with extreme temperature or humidity. Verify that the printer is not fully fused... to a suitable area, away from air conditioning vents, open loading docks, etc. Heavy or unusual paper may be located in the maintenance kit). Replace the paper with an approved paper type ...
... Replace the paper. Phaser® 5550 Printer 6-65 Move the printer to the paper and easily rubs off. Print-Quality Problems Unfused or Partially Fused Image The printed image is located in an environment with extreme temperature or humidity. Verify that the printer is not fully fused... to a suitable area, away from air conditioning vents, open loading docks, etc. Heavy or unusual paper may be located in the maintenance kit). Replace the paper with an approved paper type ...
User Guide (English)
Page 210
Print-Quality Problems Possible Causes The paper is not loaded correctly in the maintenance kit). The fuser may be defective. Replace the paper. Replace the fuser (contained in the appropriate tray. Wrinkled Prints The pages are wrinkled, creased, or torn. ... Verify that the paper is blurred at the end of its life. Possible Causes The paper may be in poor condition. Replace the drum cartridge. Phaser® 5550 Printer 6-66 The paper may be damp. Replace the paper.
Print-Quality Problems Possible Causes The paper is not loaded correctly in the maintenance kit). The fuser may be defective. Replace the paper. Replace the fuser (contained in the appropriate tray. Wrinkled Prints The pages are wrinkled, creased, or torn. ... Verify that the paper is blurred at the end of its life. Possible Causes The paper may be in poor condition. Replace the drum cartridge. Phaser® 5550 Printer 6-66 The paper may be damp. Replace the paper.
User Guide (English)
Page 212
...the drum cartridge (do not discard the packaging). 2. Reinstall the original drum cartridge. Phaser® 5550 Printer 6-68 Print-Quality Problems Repeating Defects Marks or voids are regularly repeated on the page... Different supplies may create print defects with similar measurements. Remove and repackage the new drum cartridge. Replace the maintenance kit (fuser and transfer roller). 3. Defect Spacing 44 mm (1.73 in.) 56.5 mm (2.22 in.) 58...contact your local reseller or go to www.xerox.com/office/ 5550supplies. To order Xerox supplies, contact your Customer Support Center.
...the drum cartridge (do not discard the packaging). 2. Reinstall the original drum cartridge. Phaser® 5550 Printer 6-68 Print-Quality Problems Repeating Defects Marks or voids are regularly repeated on the page... Different supplies may create print defects with similar measurements. Remove and repackage the new drum cartridge. Replace the maintenance kit (fuser and transfer roller). 3. Defect Spacing 44 mm (1.73 in.) 56.5 mm (2.22 in.) 58...contact your local reseller or go to www.xerox.com/office/ 5550supplies. To order Xerox supplies, contact your Customer Support Center.
User Guide (English)
Page 218
... to order these areas; Routine Maintenance Items Routine maintenance items are printer parts or assemblies that a supply is available in the form of Xerox supplies not specified for the Phaser 5550 printer are typically customer replaceable. To order supplies, contact your local representative for the Phaser 5550 printer include the: ■ Drum Cartridge ■ Maintenance Kit (15 Feed Rollers, Transfer...
... to order these areas; Routine Maintenance Items Routine maintenance items are printer parts or assemblies that a supply is available in the form of Xerox supplies not specified for the Phaser 5550 printer are typically customer replaceable. To order supplies, contact your local representative for the Phaser 5550 printer include the: ■ Drum Cartridge ■ Maintenance Kit (15 Feed Rollers, Transfer...