Service Manual
Page 40
... is an overview of any unusual noise or smell coming from the printer. 7 Print a Usage Profile Report, if the printer is able to service the print engine and options. Step 1: Identify the Problem: 1 Verify the ... Inspect and Clean the Printer: 1 Switch OFF printer power. 2 Disconnect the AC power cord from the wall outlet. 3 Verify the power cord is free from light. 5 Inspect the printer interior and remove any ...are no additional problems present. 2-24 Phaser 7300 Color Printer Service Manual Always follow the safety measures detailed in the appropriate troubleshooting procedure. 5 Use ...
... is an overview of any unusual noise or smell coming from the printer. 7 Print a Usage Profile Report, if the printer is able to service the print engine and options. Step 1: Identify the Problem: 1 Verify the ... Inspect and Clean the Printer: 1 Switch OFF printer power. 2 Disconnect the AC power cord from the wall outlet. 3 Verify the power cord is free from light. 5 Inspect the printer interior and remove any ...are no additional problems present. 2-24 Phaser 7300 Color Printer Service Manual Always follow the safety measures detailed in the appropriate troubleshooting procedure. 5 Use ...
Service Manual
Page 83
...Color Mis-Registration ...3 - 101 Image is for troubleshooting electrical, print-quality, media jams and paper path problems not associated with an error message or code. Contents System Boot Sequence ...3 - 68 Power On Self Test (POST 3 - 68 Printer Malfunctions or Inoperable Printer...Skewing ...3 - 76 Operating System and Application Problems 3 - 77 Network Problems ...3 - 78 Print-Quality Problems ...3 - 79 Repeating Defects Identification Chart 3 - 80 Light Prints in All Colors ...3 - 81 Light Prints in the Direction of Scan Direction Banding 3 - 95 Random Bands, Lines, Marks or ...
...Color Mis-Registration ...3 - 101 Image is for troubleshooting electrical, print-quality, media jams and paper path problems not associated with an error message or code. Contents System Boot Sequence ...3 - 68 Power On Self Test (POST 3 - 68 Printer Malfunctions or Inoperable Printer...Skewing ...3 - 76 Operating System and Application Problems 3 - 77 Network Problems ...3 - 78 Print-Quality Problems ...3 - 79 Repeating Defects Identification Chart 3 - 80 Light Prints in All Colors ...3 - 81 Light Prints in the Direction of Scan Direction Banding 3 - 95 Random Bands, Lines, Marks or ...
Service Manual
Page 96
... troubleshooting procedure for more information. ■ Imaging Units - generally seen in only one color. ■ Streaks in Process Direction (in the direction of the printed page (simplex mode) ■ Light Prints ■ Repeating Defects ■ Mis-registration - Refer to the belt. ■ Fuser Unit ■...44 mm (1.73 in.) 58 mm (2.29 in.) 143 mm (5.62 in.) 3-80 Phaser 7300 Color Printer Service Manual The most common problems and the associated assemblies are listed below. Some print-quality problems can be associated with paper travel) ■ Banding in Scan Direction (across...
... troubleshooting procedure for more information. ■ Imaging Units - generally seen in only one color. ■ Streaks in Process Direction (in the direction of the printed page (simplex mode) ■ Light Prints ■ Repeating Defects ■ Mis-registration - Refer to the belt. ■ Fuser Unit ■...44 mm (1.73 in.) 58 mm (2.29 in.) 143 mm (5.62 in.) 3-80 Phaser 7300 Color Printer Service Manual The most common problems and the associated assemblies are listed below. Some print-quality problems can be associated with paper travel) ■ Banding in Scan Direction (across...
Service Manual
Page 97
...selected in the printer driver? Complete Clean each LED Head Go to Automatic provides the best results for toner contamination on the contacts. Go to step [6]. assembly? Go to step [5] Go to step [8]. Note: The TekColor correction set to step [9]. Set the color correction to ...the job. undamaged, properly routed and seated? 7 Is +5V supplied to step [2]. 2 Verify the correct color correction setting is light in only one color, see "Light Prints in Only One Color" on the LED heads Go to step [3]. Replace or reseat the wiring harness. high voltage contacts. 5 ...
...selected in the printer driver? Complete Clean each LED Head Go to Automatic provides the best results for toner contamination on the contacts. Go to step [6]. assembly? Go to step [5] Go to step [8]. Note: The TekColor correction set to step [9]. Set the color correction to ...the job. undamaged, properly routed and seated? 7 Is +5V supplied to step [2]. 2 Verify the correct color correction setting is light in only one color, see "Light Prints in Only One Color" on the LED heads Go to step [3]. Replace or reseat the wiring harness. high voltage contacts. 5 ...
Service Manual
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... the blue flower to Automatic provides the best results for toner starvation inside the Imaging Unit. Replace the toner cartridge. see "Light Prints in All Colors" on the high voltage contacts. S7300-020 Troubleshooting Procedure Step 1 2 3 4 5 6 7 Question or Action Verify all packaging material has been...Can the problem be isolated to the left, cyan is selected in the printer driver? Clean the head with a clean, lint-free cloth. Yes Go to step [4]. Go to step [8]. Go to step [3]. Print a Solid Fill Test Pattern. Remove the toner cartridge and check for most ...
... the blue flower to Automatic provides the best results for toner starvation inside the Imaging Unit. Replace the toner cartridge. see "Light Prints in All Colors" on the high voltage contacts. S7300-020 Troubleshooting Procedure Step 1 2 3 4 5 6 7 Question or Action Verify all packaging material has been...Can the problem be isolated to the left, cyan is selected in the printer driver? Clean the head with a clean, lint-free cloth. Yes Go to step [4]. Go to step [8]. Go to step [3]. Print a Solid Fill Test Pattern. Remove the toner cartridge and check for most ...
Service Manual
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... LED Head. Go to step [3]. Unexpected Colors Printed Image Color Expected S7300-023 The colors produced by the printer are dramatically different from the color expected. . Go to check the Imaging Unit life remaining. Perform the Light and Dark Color Balance procedure. Did this can reduce print-quality. Print a Supplies Page to step [6]. Print the 100% Solid Fill Test pattern and...
... LED Head. Go to step [3]. Unexpected Colors Printed Image Color Expected S7300-023 The colors produced by the printer are dramatically different from the color expected. . Go to check the Imaging Unit life remaining. Perform the Light and Dark Color Balance procedure. Did this can reduce print-quality. Print a Supplies Page to step [6]. Print the 100% Solid Fill Test pattern and...
Service Manual
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... Supply Fans are functioning. Troubleshooting Procedure Step 1 2 3 4 5 6 7 Question or Action Is the printer in only one of the primary colors or gray. Remove the Imaging Unit of this printer. Verify the printer is a very light covering of the drum? Is the customer printing on some speciality papers, such as glossy finish paper, may show background contamination...
... Supply Fans are functioning. Troubleshooting Procedure Step 1 2 3 4 5 6 7 Question or Action Is the printer in only one of the primary colors or gray. Remove the Imaging Unit of this printer. Verify the printer is a very light covering of the drum? Is the customer printing on some speciality papers, such as glossy finish paper, may show background contamination...
Service Manual
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...9632; Random missing spots can also be redeposited further down the page. The problem may be a repeating defect or in a single color. This causes toner to fuse the toner on the media. Random Bands, Lines, Marks or Spots Random "missing" spots There ...light or are missing entirely and do not appear to be a repeating defect that is not high enough to be associated with "Cold Offset", which lifts toner off the Paper" on page 3-100. 3-96 Phaser 7300 Color Printer Service Manual S7300-026 ■ This printer supports custom page sizes. When troubleshooting, print a test print...
...9632; Random missing spots can also be redeposited further down the page. The problem may be a repeating defect or in a single color. This causes toner to fuse the toner on the media. Random Bands, Lines, Marks or Spots Random "missing" spots There ...light or are missing entirely and do not appear to be a repeating defect that is not high enough to be associated with "Cold Offset", which lifts toner off the Paper" on page 3-100. 3-96 Phaser 7300 Color Printer Service Manual S7300-026 ■ This printer supports custom page sizes. When troubleshooting, print a test print...
Service Manual
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...media type settings may be either from a previous page or from the page currently being printed If the colors are offset by a repeating image at 94 mm intervals. S7300-031 There are two ...rollers causing the image to match the Fuser's temperature with light text. The fuser temperature is mis-registration, not ghosting, see "Color Mis-Registration" on the page. The images may need to... by only a small amount (10 mm maximum), this type of ghosting. 3-98 Phaser 7300 Color Printer Service Manual Residual Imaging or Ghosting There are faint, repeating images appearing on page 3-101. ...
...media type settings may be either from a previous page or from the page currently being printed If the colors are offset by a repeating image at 94 mm intervals. S7300-031 There are two ...rollers causing the image to match the Fuser's temperature with light text. The fuser temperature is mis-registration, not ghosting, see "Color Mis-Registration" on the page. The images may need to... by only a small amount (10 mm maximum), this type of ghosting. 3-98 Phaser 7300 Color Printer Service Manual Residual Imaging or Ghosting There are faint, repeating images appearing on page 3-101. ...
Service Manual
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...Go to step [3]. Go to step [4]. Missing Bands, Voids or Streaks in a Single Color or All Colors Parallel to the Leading Edge of the Paper (Scan Direction) There are extremely light or missing entirely. These missing areas form wide bands that are areas of the image that...Defects Identification Chart" on the green roller, if the printer is not used for warping or damage. The mark will disappear after the first print and might not leave a repeating bar. Did this correct the problem? 3 Print the Repeating Defects page. Troubleshooting Procedure Step Check Yes No...
...Go to step [3]. Go to step [4]. Missing Bands, Voids or Streaks in a Single Color or All Colors Parallel to the Leading Edge of the Paper (Scan Direction) There are extremely light or missing entirely. These missing areas form wide bands that are areas of the image that...Defects Identification Chart" on the green roller, if the printer is not used for warping or damage. The mark will disappear after the first print and might not leave a repeating bar. Did this correct the problem? 3 Print the Repeating Defects page. Troubleshooting Procedure Step Check Yes No...
Service Manual
Page 122
... the Direction of Paper Travel (Process Direction) There are missing entirely. Troubleshooting Procedure Step 1 2 3 4 5 Check Yes Print the 100% Solid Fill test print. Go to step [6]. 3-106 Phaser 7300 Color Printer Service Manual Clean the LED Heads with the LED Head? Has the problem moved with at dry, lint-free cloth. Go ... of paper travel. Process Scan S7300-036 . Are there any other LED Head. The missing areas form bands that are extremely light or are areas of the problem color with any obstructions, dirt or debris in the process direction?
... the Direction of Paper Travel (Process Direction) There are missing entirely. Troubleshooting Procedure Step 1 2 3 4 5 Check Yes Print the 100% Solid Fill test print. Go to step [6]. 3-106 Phaser 7300 Color Printer Service Manual Clean the LED Heads with the LED Head? Has the problem moved with at dry, lint-free cloth. Go ... of paper travel. Process Scan S7300-036 . Are there any other LED Head. The missing areas form bands that are extremely light or are areas of the problem color with any obstructions, dirt or debris in the process direction?
Service Manual
Page 125
.... Visual inspect the Imaging Units and rollers for toner spills inside the printer. Did this fix the problem? Did the test pattern print correctly? Go to step [5]. Go to step [6]. Replace the Replace...contaminated with toner debris. Board. Troubleshooting 3-109 Dark Streaks in a Single Color or All Colors in the Direction of Paper Travel .There are seated, connected and routed properly...printer's paper path. Clean and remove obstructions. Check the Fuser where paper enters for spilled toner or contamination. This will test the Engine Controller Board. Yes Complete No Go to light...
.... Visual inspect the Imaging Units and rollers for toner spills inside the printer. Did this fix the problem? Did the test pattern print correctly? Go to step [5]. Go to step [6]. Replace the Replace...contaminated with toner debris. Board. Troubleshooting 3-109 Dark Streaks in a Single Color or All Colors in the Direction of Paper Travel .There are seated, connected and routed properly...printer's paper path. Clean and remove obstructions. Check the Fuser where paper enters for spilled toner or contamination. This will test the Engine Controller Board. Yes Complete No Go to light...
Service Manual
Page 137
... page. Margin Calibration The Calibrate Margins Menu allows you to adjust the printer's imaging area relative to strong light for optimal color output. the printer does not print outside this rectangle. Hold up with the Balance Colors Procedure. Color settings may need adjustment during initial printer setup or when toners and imaging units are found under the normal...
... page. Margin Calibration The Calibrate Margins Menu allows you to adjust the printer's imaging area relative to strong light for optimal color output. the printer does not print outside this rectangle. Hold up with the Balance Colors Procedure. Color settings may need adjustment during initial printer setup or when toners and imaging units are found under the normal...
Service Manual
Page 141
... are printed out or when the pixel counts are printed out. A fuse in the future. Cleaning the printer, as outlined in the following procedures. A fuse in the new imaging unit will blow upon installation, resetting the counter. Cleaning and Maintenance 5-125 Verify color calibration....9632; Lint-free wipes ■ Cotton swabs ■ Light-proof bag or cover for imaging units Periodically Replaced Parts Customer-Replaceable Consumables Part Name Display or Warning Condition Recommended Condition for printing. Transfer Unit At/Near end-of paper used for Replacement ...
... are printed out or when the pixel counts are printed out. A fuse in the future. Cleaning the printer, as outlined in the following procedures. A fuse in the new imaging unit will blow upon installation, resetting the counter. Cleaning and Maintenance 5-125 Verify color calibration....9632; Lint-free wipes ■ Cotton swabs ■ Light-proof bag or cover for imaging units Periodically Replaced Parts Customer-Replaceable Consumables Part Name Display or Warning Condition Recommended Condition for printing. Transfer Unit At/Near end-of paper used for Replacement ...
Service Manual
Page 142
... or light printing) running in any primary color or a secondary color has an irregular color streak, clean the LED lens of paper travel or process direction. Clean the LED lens with an alcohol wipe. (An alcohol wipe always comes with an alcohol wipe, if necessary. Print problem caused by dirty LED lens 5-126 Phaser 7300 Color Printer Service Manual...
... or light printing) running in any primary color or a secondary color has an irregular color streak, clean the LED lens of paper travel or process direction. Clean the LED lens with an alcohol wipe. (An alcohol wipe always comes with an alcohol wipe, if necessary. Print problem caused by dirty LED lens 5-126 Phaser 7300 Color Printer Service Manual...
Service Manual
Page 237
Summary of the drum. The LED head emits light to the negatively charged surface of the Printing Process The following steps summarize the xerographic print process for the Phaser 7300 Printer. 1. Paper Pick and Transport - For the entire paper path, see page 8 - 226. 2. DC voltage applies a negative charge to .... 4. Toner is attracted to the positive charge and adheres to the electrostatic image on the drum (the areas exposed by the LED light), forming a visible image on the imaging unit after transfer. 7. The toner image on the imaging unit drum is attracted to the paper...
Summary of the drum. The LED head emits light to the negatively charged surface of the Printing Process The following steps summarize the xerographic print process for the Phaser 7300 Printer. 1. Paper Pick and Transport - For the entire paper path, see page 8 - 226. 2. DC voltage applies a negative charge to .... 4. Toner is attracted to the positive charge and adheres to the electrostatic image on the drum (the areas exposed by the LED light), forming a visible image on the imaging unit after transfer. 7. The toner image on the imaging unit drum is attracted to the paper...