Product Manual
Page 26
... clean hair and debris from Roomba's side wheels. Error 10 ... Roomba's front wheel is stuck or Roomba is stuck. Wipe Roomba's cliff sensors with a dry cloth. Clean Roomba's side wheels of beeps or a narrated voice. Refer to the chart below to create a smaller cleaning area. 26 iRobot Roomba 500 Series Tip : To repeat Roomba's error message, press the "clean" button...
... clean hair and debris from Roomba's side wheels. Error 10 ... Roomba's front wheel is stuck or Roomba is stuck. Wipe Roomba's cliff sensors with a dry cloth. Clean Roomba's side wheels of beeps or a narrated voice. Refer to the chart below to create a smaller cleaning area. 26 iRobot Roomba 500 Series Tip : To repeat Roomba's error message, press the "clean" button...
Product Manual
Page 27
.... For more detailed information, visit: www.irobot.com 27 Please charge Roomba. Roomba's battery is not Error 1. Ensure Roomba is starting with all wheels firmly on the floor. Charging Roomba's battery is discharged. Charging Roomba has a Error 3. warm. What to do Tap Roomba's bumper to confirm it is too Error 6. If this error occurs when Roomba is removed. Wipe cliff sensors with...
.... For more detailed information, visit: www.irobot.com 27 Please charge Roomba. Roomba's battery is not Error 1. Ensure Roomba is starting with all wheels firmly on the floor. Charging Roomba's battery is discharged. Charging Roomba has a Error 3. warm. What to do Tap Roomba's bumper to confirm it is too Error 6. If this error occurs when Roomba is removed. Wipe cliff sensors with...
Service Manual
Page 2
...Accessories...9 16: Pack & Record the Serial Numbers...9 17: Monthly Data Report to iRobot ...9 Roomba 500 Series Vacuuming Robot 10 Roomba Terminology...10 Roomba Features and Compatibility...13 Roomba Cleaning Behavior and Technology 15 Service Procedure (based on Built-in-Test Failures 17 ... Accessories...21 Roomba Battery...22 Roomba Power Supply...23 Roomba Home Base...25 Roomba Accessories...27 Roomba Virtual Wall ...28 Roomba Virtual Wall Light House ...30 Roomba Wireless Command Center (Base robot 3.4 and 3.5 only 32 Roomba 500 Series Errors...33 Roomba 500 Series Pause Errors('uh-oh...
...Accessories...9 16: Pack & Record the Serial Numbers...9 17: Monthly Data Report to iRobot ...9 Roomba 500 Series Vacuuming Robot 10 Roomba Terminology...10 Roomba Features and Compatibility...13 Roomba Cleaning Behavior and Technology 15 Service Procedure (based on Built-in-Test Failures 17 ... Accessories...21 Roomba Battery...22 Roomba Power Supply...23 Roomba Home Base...25 Roomba Accessories...27 Roomba Virtual Wall ...28 Roomba Virtual Wall Light House ...30 Roomba Wireless Command Center (Base robot 3.4 and 3.5 only 32 Roomba 500 Series Errors...33 Roomba 500 Series Pause Errors('uh-oh...
Service Manual
Page 3
... Behavioral Issues...34 Roomba 500 Series Charging Errors...39 Appendix A : Roomba 500 Series Built-in-Test Procedure 42 AUTO-ADVANCE MODE ...44 MANUAL-ADVANCE MODE...44 BUILT-IN-TEST RESULT ...44 DATA COLLECTION ...45 SUMMARY OF ELECTRICAL CONSTANTS ...46 BUILT-IN-TEST CHART ...47 ROOMBA BLACK BOX ...50 Appendix B : Roomba 500 Series Mobility Test Procedure...
... Behavioral Issues...34 Roomba 500 Series Charging Errors...39 Appendix A : Roomba 500 Series Built-in-Test Procedure 42 AUTO-ADVANCE MODE ...44 MANUAL-ADVANCE MODE...44 BUILT-IN-TEST RESULT ...44 DATA COLLECTION ...45 SUMMARY OF ELECTRICAL CONSTANTS ...46 BUILT-IN-TEST CHART ...47 ROOMBA BLACK BOX ...50 Appendix B : Roomba 500 Series Mobility Test Procedure...
Service Manual
Page 6
... be done when the robot is low, charge the battery first. Look for wear and dirt on Roomba and home base with compressed air or cotton bud. If during the run, it has an error, record this. Clean the main brush, flexible brush and bearings from hair and dirt. Remove and clean... under the side brush of the Roomba condition. Clean the cliff sensors with alcohol. 6 Clean the electrical contacts on the...
... be done when the robot is low, charge the battery first. Look for wear and dirt on Roomba and home base with compressed air or cotton bud. If during the run, it has an error, record this. Clean the main brush, flexible brush and bearings from hair and dirt. Remove and clean... under the side brush of the Roomba condition. Clean the cliff sensors with alcohol. 6 Clean the electrical contacts on the...
Service Manual
Page 24
... orange until an endof-charge condition is detected, such as the robot is off or flashing, replace the Power Supply and test the Roomba and Home Base for charging errors. 24 o Normal Charge Timeout : 9 hours maximum in recovery charge mode. o Previous end-of-charge : If a battery has been discharged by less than...
... orange until an endof-charge condition is detected, such as the robot is off or flashing, replace the Power Supply and test the Roomba and Home Base for charging errors. 24 o Normal Charge Timeout : 9 hours maximum in recovery charge mode. o Previous end-of-charge : If a battery has been discharged by less than...
Service Manual
Page 33
... has dropped below +7-beeps wheel-drop-rate Roomba has excessive wheel drop errors See Appendix C : Inspect and Clean Wheel modules. +8-beeps stasis-stuck Roomba's front wheel cannot turn See Appendix C : Inspect and Clean Wheel modules. Roomba 500 Series Errors Roomba 500 Series Pause Errors('uh-oh' + beeps) When a Roomba experiences an error it means What to "Cliff Issues" below...
... has dropped below +7-beeps wheel-drop-rate Roomba has excessive wheel drop errors See Appendix C : Inspect and Clean Wheel modules. +8-beeps stasis-stuck Roomba's front wheel cannot turn See Appendix C : Inspect and Clean Wheel modules. Roomba 500 Series Errors Roomba 500 Series Pause Errors('uh-oh' + beeps) When a Roomba experiences an error it means What to "Cliff Issues" below...
Service Manual
Page 34
...a dark obstacle or high pile carpet that has obstructed its cliff sensors (6-beep error code). Press bumper to access beep codes and use virtual walls to confine Roomba to desired areas. ƒ Roomba's side brush has stalled and is unavoidable in a large room such as a ...gymnasium. Bumper issues Customer observations Troubleshooting: ƒ Roomba backs up for thin objects or dark objects • BUMPER Module inspection and cleaning (Appendix C). 34 Go to contain Roomba. Try using a virtual wall to "Cliff Issues" below *NOTE: Error code beeps will not slow the robot down for...
...a dark obstacle or high pile carpet that has obstructed its cliff sensors (6-beep error code). Press bumper to access beep codes and use virtual walls to confine Roomba to desired areas. ƒ Roomba's side brush has stalled and is unavoidable in a large room such as a ...gymnasium. Bumper issues Customer observations Troubleshooting: ƒ Roomba backs up for thin objects or dark objects • BUMPER Module inspection and cleaning (Appendix C). 34 Go to contain Roomba. Try using a virtual wall to "Cliff Issues" below *NOTE: Error code beeps will not slow the robot down for...
Service Manual
Page 35
...Extended circling around in circles - Front Wheel Module issues Customer observations ƒ ƒ "Remove and clean Roomba's front wheel" "Uh-Oh" followed by 8 beeps (stasis stuck error) 35 Troubleshooting: • In MOST cases, the robot's software will recognize and correct the behavior within... Drive Wheel Module issue ƒ "Please inspect and clean Roomba's wheel" Customer observations ƒ "Uh-Oh" + 1 beep (wheel drop error) ƒ "Uh-Oh" + 5 beeps (drive stall error) ƒ "Uh-Oh" + 7 beeps (wheel drop rate error) ƒ Robot spins around one wheel ƒ Circling ...
...Extended circling around in circles - Front Wheel Module issues Customer observations ƒ ƒ "Remove and clean Roomba's front wheel" "Uh-Oh" followed by 8 beeps (stasis stuck error) 35 Troubleshooting: • In MOST cases, the robot's software will recognize and correct the behavior within... Drive Wheel Module issue ƒ "Please inspect and clean Roomba's wheel" Customer observations ƒ "Uh-Oh" + 1 beep (wheel drop error) ƒ "Uh-Oh" + 5 beeps (drive stall error) ƒ "Uh-Oh" + 7 beeps (wheel drop rate error) ƒ Robot spins around one wheel ƒ Circling ...
Service Manual
Page 37
... Head Module" Customer observations ƒ "Uh-Oh" followed by 2 beeps (main brush stall error) ƒ Main brushes do not spin ƒ Roomba is not picking anything up in the main brushes. Most common causes: ƒ Something is normal. • If this behavior on all floor ...hard floor surfaces or when no tassels or wires are present, try cleaning SIDE BRUSH Module (Appendix C). This is stuck in vacuum bin ƒ Roomba's brushes thump (approximately once per second) on thick or high-pile carpets. Most common causes: ƒ Something is observed on filter (visible ...
... Head Module" Customer observations ƒ "Uh-Oh" followed by 2 beeps (main brush stall error) ƒ Main brushes do not spin ƒ Roomba is not picking anything up in the main brushes. Most common causes: ƒ Something is normal. • If this behavior on all floor ...hard floor surfaces or when no tassels or wires are present, try cleaning SIDE BRUSH Module (Appendix C). This is stuck in vacuum bin ƒ Roomba's brushes thump (approximately once per second) on thick or high-pile carpets. Most common causes: ƒ Something is observed on filter (visible ...
Service Manual
Page 39
... connection on Home Base This occurs when the full charging current is below . Ensure charging is over 1250 mA. 1. Roomba 500 Series Charging Errors CLEAN/POWER light flashes orange and blinks every 2 seconds for a number times indicated below 400 mA for 2 min. 3....Err3 Err5 Battery not connected. Charging Error 2 Battery overcurrent. Replace Power Supply if problem persists. 39 Charging Error 3 Charging Error 5 Charging FET Failed. This occurs when the - Re-install battery and securely tighten all models Robot Says What it to reset Roomba. 2. The occurs when the ...
... connection on Home Base This occurs when the full charging current is below . Ensure charging is over 1250 mA. 1. Roomba 500 Series Charging Errors CLEAN/POWER light flashes orange and blinks every 2 seconds for a number times indicated below 400 mA for 2 min. 3....Err3 Err5 Battery not connected. Charging Error 2 Battery overcurrent. Replace Power Supply if problem persists. 39 Charging Error 3 Charging Error 5 Charging FET Failed. This occurs when the - Re-install battery and securely tighten all models Robot Says What it to reset Roomba. 2. The occurs when the ...
Service Manual
Page 40
Charging Error 7 Battery not Cooling. This occurs when the battery doesn't cool within 4 hours. If problem persists, replace Battery and Robot. 1. If problem persists, replace Robot. 40 Replace Battery. 2. Most likely the battery thermistor is no object on top of robot. 2. Move charging setup to a cooler environment and make sure there is shorted. 1. This occurs when the battery temperature is over 75°C for 1 second. 6 blinks 7 blinks Err6 Err7 Charging Error 6 Battery overheated.
Charging Error 7 Battery not Cooling. This occurs when the battery doesn't cool within 4 hours. If problem persists, replace Battery and Robot. 1. If problem persists, replace Robot. 40 Replace Battery. 2. Most likely the battery thermistor is no object on top of robot. 2. Move charging setup to a cooler environment and make sure there is shorted. 1. This occurs when the battery temperature is over 75°C for 1 second. 6 blinks 7 blinks Err6 Err7 Charging Error 6 Battery overheated.
Service Manual
Page 41
Most common causes: Troubleshooting: • If charging error blinks, consult charge error table. • Verify all four bottom cover screws are securely tightened. • Hold down the "SPOT" and "DOCK/DEMO" buttons for 10 seconds to reset Roomba. • Wipe dust off the two charging contacts on the bottom ... Plug Power Supply into working wall outlet o If the green light does not turn on replace Power Supply • Plug Power Supply directly into Roomba o If green light on the Power Supply goes out or starts blinking replace Robot, Home Base, and Power Supply o If "CLEAN/POWER" light...
Most common causes: Troubleshooting: • If charging error blinks, consult charge error table. • Verify all four bottom cover screws are securely tightened. • Hold down the "SPOT" and "DOCK/DEMO" buttons for 10 seconds to reset Roomba. • Wipe dust off the two charging contacts on the bottom ... Plug Power Supply into working wall outlet o If the green light does not turn on replace Power Supply • Plug Power Supply directly into Roomba o If green light on the Power Supply goes out or starts blinking replace Robot, Home Base, and Power Supply o If "CLEAN/POWER" light...
Service Manual
Page 52
...-4 last-pause-id-5 last-pause-id-6 last-pause-id-7 last-pause-id-8 last-pause-id-9 max-discharge-temp-avg max-charge-temp-avg n-no-current-errors n-app-exceptions charging-bbox-unused-5 charging-bbox-unused-6 charging-bbox-unused-7 charging-bbox-unused-8 charging-bbox-unused-9 charging-bbox-unused-10 last-panic-id-0 last...
...-4 last-pause-id-5 last-pause-id-6 last-pause-id-7 last-pause-id-8 last-pause-id-9 max-discharge-temp-avg max-charge-temp-avg n-no-current-errors n-app-exceptions charging-bbox-unused-5 charging-bbox-unused-6 charging-bbox-unused-7 charging-bbox-unused-8 charging-bbox-unused-9 charging-bbox-unused-10 last-panic-id-0 last...
Service Manual
Page 61
...; If the either square recess is no cliff sensor obstructions present, replace robot. ƒ If Roomba is rounded, replace cleaning head module. ƒ If brushes still do not spin after cleaning, or if error alert persists, replace cleaning head module. BUMPER Module inspection and cleaning ƒ Gently tap both brushes...surface that might be causing the bumper to avoid stairs, replace robot. 61 CLIFF SENSOR Module inspection and cleaning ƒ First determine that Roomba was not started on flat surfaces with compressed air, if available. ƒ If problem persists, replace robot.
...; If the either square recess is no cliff sensor obstructions present, replace robot. ƒ If Roomba is rounded, replace cleaning head module. ƒ If brushes still do not spin after cleaning, or if error alert persists, replace cleaning head module. BUMPER Module inspection and cleaning ƒ Gently tap both brushes...surface that might be causing the bumper to avoid stairs, replace robot. 61 CLIFF SENSOR Module inspection and cleaning ƒ First determine that Roomba was not started on flat surfaces with compressed air, if available. ƒ If problem persists, replace robot.
Service Manual
Page 75
... when charging in normal mode. -Pulsing fast when charging in Voice Tutorial CHECK ROBOT Light No Light -Robot functioning normally Red -Blinks for 'Pause errors' or 'Charging errors' DIRT DETECT Light No Light -During normal operation and floor is clean. -Debris sensor is overloaded or malfunctioning. -Occurs when dirt detection occurs for...
... when charging in normal mode. -Pulsing fast when charging in Voice Tutorial CHECK ROBOT Light No Light -Robot functioning normally Red -Blinks for 'Pause errors' or 'Charging errors' DIRT DETECT Light No Light -During normal operation and floor is clean. -Debris sensor is overloaded or malfunctioning. -Occurs when dirt detection occurs for...
