Product Manual
Page 26
... debris. Refer to the chart below to create a smaller cleaning area. 26 iRobot Roomba 500 Series If the problem is stuck hanging over a cliff. beeps... 1 beep Error 1 ... 2 beeps Error 2 ... 5 beeps Error 5 ... 6 beeps Error 6 ... 7 beeps Error 7 ... 8 beeps 9 beeps Error 9 ... Roomba's cliff sensors are firmly on the floor. Roomba's side wheel is stuck or its bumper is not registering obstacles. Remove and...
... debris. Refer to the chart below to create a smaller cleaning area. 26 iRobot Roomba 500 Series If the problem is stuck hanging over a cliff. beeps... 1 beep Error 1 ... 2 beeps Error 2 ... 5 beeps Error 5 ... 6 beeps Error 6 ... 7 beeps Error 7 ... 8 beeps 9 beeps Error 9 ... Roomba's cliff sensors are firmly on the floor. Roomba's side wheel is stuck or its bumper is not registering obstacles. Remove and...
Product Manual
Page 27
.... connected. 2 blinks Err2 3 blinks Err3 5 blinks Err5 6 blinks Err6 7 blinks Err7 Charging Roomba has a Error 2. Charging Roomba has a Error 5. Charging Roomba's battery is dirty or broken. What to charge. Reset Roomba's software (refer to confirm it is removed. not cooling. For more detailed information, visit: www.irobot.com 27 What to do Confirm that they turn . Ensure...
.... connected. 2 blinks Err2 3 blinks Err3 5 blinks Err5 6 blinks Err6 7 blinks Err7 Charging Roomba has a Error 2. Charging Roomba has a Error 5. Charging Roomba's battery is dirty or broken. What to charge. Reset Roomba's software (refer to confirm it is removed. not cooling. For more detailed information, visit: www.irobot.com 27 What to do Confirm that they turn . Ensure...
Service Manual
Page 2
...Accessories...9 16: Pack & Record the Serial Numbers...9 17: Monthly Data Report to iRobot ...9 Roomba 500 Series Vacuuming Robot 10 Roomba Terminology...10 Roomba Features and Compatibility...13 Roomba Cleaning Behavior and Technology 15 Service Procedure (based on Built-in-Test Failures 17 ... Accessories...21 Roomba Battery...22 Roomba Power Supply...23 Roomba Home Base...25 Roomba Accessories...27 Roomba Virtual Wall ...28 Roomba Virtual Wall Light House ...30 Roomba Wireless Command Center (Base robot 3.4 and 3.5 only 32 Roomba 500 Series Errors...33 Roomba 500 Series Pause Errors('uh-oh...
...Accessories...9 16: Pack & Record the Serial Numbers...9 17: Monthly Data Report to iRobot ...9 Roomba 500 Series Vacuuming Robot 10 Roomba Terminology...10 Roomba Features and Compatibility...13 Roomba Cleaning Behavior and Technology 15 Service Procedure (based on Built-in-Test Failures 17 ... Accessories...21 Roomba Battery...22 Roomba Power Supply...23 Roomba Home Base...25 Roomba Accessories...27 Roomba Virtual Wall ...28 Roomba Virtual Wall Light House ...30 Roomba Wireless Command Center (Base robot 3.4 and 3.5 only 32 Roomba 500 Series Errors...33 Roomba 500 Series Pause Errors('uh-oh...
Service Manual
Page 3
... Behavioral Issues...34 Roomba 500 Series Charging Errors...39 Appendix A : Roomba 500 Series Built-in-Test Procedure 42 AUTO-ADVANCE MODE ...44 MANUAL-ADVANCE MODE...44 BUILT-IN-TEST RESULT ...44 DATA COLLECTION ...45 SUMMARY OF ELECTRICAL CONSTANTS ...46 BUILT-IN-TEST CHART ...47 ROOMBA BLACK BOX ...50 Appendix B : Roomba 500 Series Mobility Test Procedure...
... Behavioral Issues...34 Roomba 500 Series Charging Errors...39 Appendix A : Roomba 500 Series Built-in-Test Procedure 42 AUTO-ADVANCE MODE ...44 MANUAL-ADVANCE MODE...44 BUILT-IN-TEST RESULT ...44 DATA COLLECTION ...45 SUMMARY OF ELECTRICAL CONSTANTS ...46 BUILT-IN-TEST CHART ...47 ROOMBA BLACK BOX ...50 Appendix B : Roomba 500 Series Mobility Test Procedure...
Service Manual
Page 6
Does the flexible brush counter rotate? If the battery is ON, OFF or CHARGING. 03: Incoming Roomba Inspection Perform a visual inspection of hair and dirt. See 'Pause Errors'; 'Behavioral Issues' and 'Charging Error' chapters below 04: Roomba Cleaning Remove and empty the vacuum bin and vacuum filter. Clean the electrical contacts on the chassis, cliff...
Does the flexible brush counter rotate? If the battery is ON, OFF or CHARGING. 03: Incoming Roomba Inspection Perform a visual inspection of hair and dirt. See 'Pause Errors'; 'Behavioral Issues' and 'Charging Error' chapters below 04: Roomba Cleaning Remove and empty the vacuum bin and vacuum filter. Clean the electrical contacts on the chassis, cliff...
Service Manual
Page 24
... LED pulses orange until an endof-charge condition is detected, such as the robot is off or flashing, replace the Power Supply and test the Roomba and Home Base for at least 1 minute. If not try another wall socket. If the power light is in the normal (slow pulse) ...or recovery (fast pulse) charging state. o Temperature Max : Battery temperature exceeds 60° C for charging errors. 24 Note that this does not necessarily mean that no current can flow into the battery. o Previous end-of-charge : If a battery has been discharged...
... LED pulses orange until an endof-charge condition is detected, such as the robot is off or flashing, replace the Power Supply and test the Roomba and Home Base for at least 1 minute. If not try another wall socket. If the power light is in the normal (slow pulse) ...or recovery (fast pulse) charging state. o Temperature Max : Battery temperature exceeds 60° C for charging errors. 24 Note that this does not necessarily mean that no current can flow into the battery. o Previous end-of-charge : If a battery has been discharged...
Service Manual
Page 33
... has dropped below +7-beeps wheel-drop-rate Roomba has excessive wheel drop errors See Appendix C : Inspect and Clean Wheel modules. +8-beeps stasis-stuck Roomba's front wheel cannot turn See Appendix C : Inspect and Clean Wheel modules. Roomba 500 Series Errors Roomba 500 Series Pause Errors('uh-oh' + beeps) When a Roomba experiences an error it means What to "Cliff Issues" below...
... has dropped below +7-beeps wheel-drop-rate Roomba has excessive wheel drop errors See Appendix C : Inspect and Clean Wheel modules. +8-beeps stasis-stuck Roomba's front wheel cannot turn See Appendix C : Inspect and Clean Wheel modules. Roomba 500 Series Errors Roomba 500 Series Pause Errors('uh-oh' + beeps) When a Roomba experiences an error it means What to "Cliff Issues" below...
Service Manual
Page 34
...is not registering obstacles after four straight runs of stairs Roomba was started on an uneven surface. Roomba encountered a step and its cliff sensors (6-beep error code). Go to desired areas. Roomba's side brush has stalled and is unavoidable in a large room such...131; "Uh-Oh" + 12 beeps (cliff sensors failed) Roomba backs away from a carpet transition Roomba backs up for no apparent reason Roomba falls down for no apparent reason. "Uh-Oh" + 9 beeps (bumper stuck error) Robot drives too slow (light touch bumper always on a ...
...is not registering obstacles after four straight runs of stairs Roomba was started on an uneven surface. Roomba encountered a step and its cliff sensors (6-beep error code). Go to desired areas. Roomba's side brush has stalled and is unavoidable in a large room such...131; "Uh-Oh" + 12 beeps (cliff sensors failed) Roomba backs away from a carpet transition Roomba backs up for no apparent reason Roomba falls down for no apparent reason. "Uh-Oh" + 9 beeps (bumper stuck error) Robot drives too slow (light touch bumper always on a ...
Service Manual
Page 35
... fixes fail. Drive Wheel Module issue "Please inspect and clean Roomba's wheel" Customer observations "Uh-Oh" + 1 beep (wheel drop error) "Uh-Oh" + 5 beeps (drive stall error) "Uh-Oh" + 7 beeps (wheel drop rate error) Robot spins around one wheel Circling interspersed with wiggling...has infiltrated the wheel encoder or a drive belt has failed. Front Wheel Module issues Customer observations "Remove and clean Roomba's front wheel" "Uh-Oh" followed by 8 beeps (stasis stuck error) 35 • Replace core robot if all fixes fail.
... fixes fail. Drive Wheel Module issue "Please inspect and clean Roomba's wheel" Customer observations "Uh-Oh" + 1 beep (wheel drop error) "Uh-Oh" + 5 beeps (drive stall error) "Uh-Oh" + 7 beeps (wheel drop rate error) Robot spins around one wheel Circling interspersed with wiggling...has infiltrated the wheel encoder or a drive belt has failed. Front Wheel Module issues Customer observations "Remove and clean Roomba's front wheel" "Uh-Oh" followed by 8 beeps (stasis stuck error) 35 • Replace core robot if all fixes fail.
Service Manual
Page 37
... the main brushes. Cleaning Head Module "Please inspect and clean Roomba's Cleaning Head Module" Customer observations "Uh-Oh" followed by 2 beeps (main brush stall error) Main brushes do not spin Roomba is normal. • If this behavior on hard floor surfaces or when... causes: Something is stuck in order to Home Base. 37 Most common causes: Something is stuck in vacuum bin Roomba's brushes thump (approximately once per second) on filter (visible through clear compartment of vacuum bin.) Rear squeegee fell out. This is not...
... the main brushes. Cleaning Head Module "Please inspect and clean Roomba's Cleaning Head Module" Customer observations "Uh-Oh" followed by 2 beeps (main brush stall error) Main brushes do not spin Roomba is normal. • If this behavior on hard floor surfaces or when... causes: Something is stuck in order to Home Base. 37 Most common causes: Something is stuck in vacuum bin Roomba's brushes thump (approximately once per second) on filter (visible through clear compartment of vacuum bin.) Rear squeegee fell out. This is not...
Service Manual
Page 39
...(Tighten the two screws up front near the battery first.) 4. Power Supply Failed / Overheated or Roomba lost connection on Home Base This occurs when the full charging current is below . For charging errors that do 1 blink (when charging) 2 blinks 3 blinks 5 blinks Err2 Err3 Err5 Battery not... battery pull tab removed? 2. If problem persists, replace Battery. 1. Move Home Base to a hard, flat surface to wipe). 5. Roomba 500 Series Charging Errors CLEAN/POWER light flashes orange and blinks every 2 seconds for 2 min. 3. Unplug Power Supply from wall and allow it means What to...
...(Tighten the two screws up front near the battery first.) 4. Power Supply Failed / Overheated or Roomba lost connection on Home Base This occurs when the full charging current is below . For charging errors that do 1 blink (when charging) 2 blinks 3 blinks 5 blinks Err2 Err3 Err5 Battery not... battery pull tab removed? 2. If problem persists, replace Battery. 1. Move Home Base to a hard, flat surface to wipe). 5. Roomba 500 Series Charging Errors CLEAN/POWER light flashes orange and blinks every 2 seconds for 2 min. 3. Unplug Power Supply from wall and allow it means What to...
Service Manual
Page 40
Most likely the battery thermistor is over 75°C for 1 second. Replace Battery. 2. Charging Error 7 Battery not Cooling. If problem persists, replace Battery and Robot. 1. This occurs when the battery temperature is shorted. 1. Move charging setup to a cooler environment and make sure there is no object on top of robot. 2. If problem persists, replace Robot. 40 This occurs when the battery doesn't cool within 4 hours. 6 blinks 7 blinks Err6 Err7 Charging Error 6 Battery overheated.
Most likely the battery thermistor is over 75°C for 1 second. Replace Battery. 2. Charging Error 7 Battery not Cooling. If problem persists, replace Battery and Robot. 1. This occurs when the battery temperature is shorted. 1. Move charging setup to a cooler environment and make sure there is no object on top of robot. 2. If problem persists, replace Robot. 40 This occurs when the battery doesn't cool within 4 hours. 6 blinks 7 blinks Err6 Err7 Charging Error 6 Battery overheated.
Service Manual
Page 41
..., consult charge error table. • Verify all four bottom cover screws are securely tightened. • Hold down the "SPOT" and "DOCK/DEMO" buttons for 10 seconds to reset Roomba. • Wipe dust off the two charging contacts on the bottom of the robot AND the two charging contacts on the Home ... • Plug Power Supply into working wall outlet o If the green light does not turn on replace Power Supply • Plug Power Supply directly into Roomba o If green light on the Power Supply goes out or starts blinking replace Robot, Home Base, and Power Supply o If "CLEAN/POWER" light on Robot...
..., consult charge error table. • Verify all four bottom cover screws are securely tightened. • Hold down the "SPOT" and "DOCK/DEMO" buttons for 10 seconds to reset Roomba. • Wipe dust off the two charging contacts on the bottom of the robot AND the two charging contacts on the Home ... • Plug Power Supply into working wall outlet o If the green light does not turn on replace Power Supply • Plug Power Supply directly into Roomba o If green light on the Power Supply goes out or starts blinking replace Robot, Home Base, and Power Supply o If "CLEAN/POWER" light on Robot...
Service Manual
Page 52
...-4 last-pause-id-5 last-pause-id-6 last-pause-id-7 last-pause-id-8 last-pause-id-9 max-discharge-temp-avg max-charge-temp-avg n-no-current-errors n-app-exceptions charging-bbox-unused-5 charging-bbox-unused-6 charging-bbox-unused-7 charging-bbox-unused-8 charging-bbox-unused-9 charging-bbox-unused-10 last-panic-id-0 last...
...-4 last-pause-id-5 last-pause-id-6 last-pause-id-7 last-pause-id-8 last-pause-id-9 max-discharge-temp-avg max-charge-temp-avg n-no-current-errors n-app-exceptions charging-bbox-unused-5 charging-bbox-unused-6 charging-bbox-unused-7 charging-bbox-unused-8 charging-bbox-unused-9 charging-bbox-unused-10 last-panic-id-0 last...
Service Manual
Page 61
...bumper with compressed air, if available. If problem persists, replace robot. CLIFF SENSOR Module inspection and cleaning First determine that Roomba was not started on flat surfaces with no longer able to stick. BUMPER Module inspection and cleaning Gently tap both sides of either ... of bumper several times to shake out any debris that the side brush is no cliff sensor obstructions present, replace robot. If Roomba is spinning properly during runtime. • If not, troubleshoot the side brush module. The side brush could block the cliff sensors if it...
...bumper with compressed air, if available. If problem persists, replace robot. CLIFF SENSOR Module inspection and cleaning First determine that Roomba was not started on flat surfaces with no longer able to stick. BUMPER Module inspection and cleaning Gently tap both sides of either ... of bumper several times to shake out any debris that the side brush is no cliff sensor obstructions present, replace robot. If Roomba is spinning properly during runtime. • If not, troubleshoot the side brush module. The side brush could block the cliff sensors if it...
Service Manual
Page 75
... DOCK Light Green - While cleaning : No Light - Flashes green in Voice Tutorial CHECK ROBOT Light No Light -Robot functioning normally Red -Blinks for 'Pause errors' or 'Charging errors' DIRT DETECT Light No Light -During normal operation and floor is clean. -Debris sensor is overloaded or malfunctioning. -Occurs when dirt detection occurs for...
... DOCK Light Green - While cleaning : No Light - Flashes green in Voice Tutorial CHECK ROBOT Light No Light -Robot functioning normally Red -Blinks for 'Pause errors' or 'Charging errors' DIRT DETECT Light No Light -During normal operation and floor is clean. -Debris sensor is overloaded or malfunctioning. -Occurs when dirt detection occurs for...