Product Manual
Page 26
.... Use a Virtual Wall to resolve Roomba's problem. Tip : To repeat Roomba's error message, press the "clean" button. Remove and clean Roomba's brushes. Refer to the chart below to create a smaller cleaning area. 26 iRobot Roomba 500 Series Start Roomba in a new location. Clean Roomba's side wheels of beeps or a narrated voice. Troubleshooting Roomba will also blink. The troubleshooting light...
.... Use a Virtual Wall to resolve Roomba's problem. Tip : To repeat Roomba's error message, press the "clean" button. Remove and clean Roomba's brushes. Refer to the chart below to create a smaller cleaning area. 26 iRobot Roomba 500 Series Start Roomba in a new location. Clean Roomba's side wheels of beeps or a narrated voice. Troubleshooting Roomba will also blink. The troubleshooting light...
Product Manual
Page 27
... on the Home base to remove and reinstall Roomba's battery. Clean wheels of hair and debris. Ensure Roomba is removed. charging error. Charging Roomba has a Error 5. Remove the bottom cover of Roomba to charge. For more detailed information, visit: www.irobot.com 27 Likely cause 11 beeps Roomba's bumper is not Error 1. What to do Confirm that they turn...
... on the Home base to remove and reinstall Roomba's battery. Clean wheels of hair and debris. Ensure Roomba is removed. charging error. Charging Roomba has a Error 5. Remove the bottom cover of Roomba to charge. For more detailed information, visit: www.irobot.com 27 Likely cause 11 beeps Roomba's bumper is not Error 1. What to do Confirm that they turn...
Service Manual
Page 2
...Accessories...9 16: Pack & Record the Serial Numbers...9 17: Monthly Data Report to iRobot ...9 Roomba 500 Series Vacuuming Robot 10 Roomba Terminology...10 Roomba Features and Compatibility...13 Roomba Cleaning Behavior and Technology 15 Service Procedure (based on Built-in-Test Failures 17 ... Accessories...21 Roomba Battery...22 Roomba Power Supply...23 Roomba Home Base...25 Roomba Accessories...27 Roomba Virtual Wall ...28 Roomba Virtual Wall Light House ...30 Roomba Wireless Command Center (Base robot 3.4 and 3.5 only 32 Roomba 500 Series Errors...33 Roomba 500 Series Pause Errors('uh-oh...
...Accessories...9 16: Pack & Record the Serial Numbers...9 17: Monthly Data Report to iRobot ...9 Roomba 500 Series Vacuuming Robot 10 Roomba Terminology...10 Roomba Features and Compatibility...13 Roomba Cleaning Behavior and Technology 15 Service Procedure (based on Built-in-Test Failures 17 ... Accessories...21 Roomba Battery...22 Roomba Power Supply...23 Roomba Home Base...25 Roomba Accessories...27 Roomba Virtual Wall ...28 Roomba Virtual Wall Light House ...30 Roomba Wireless Command Center (Base robot 3.4 and 3.5 only 32 Roomba 500 Series Errors...33 Roomba 500 Series Pause Errors('uh-oh...
Service Manual
Page 3
... Behavioral Issues...34 Roomba 500 Series Charging Errors...39 Appendix A : Roomba 500 Series Built-in-Test Procedure 42 AUTO-ADVANCE MODE ...44 MANUAL-ADVANCE MODE...44 BUILT-IN-TEST RESULT ...44 DATA COLLECTION ...45 SUMMARY OF ELECTRICAL CONSTANTS ...46 BUILT-IN-TEST CHART ...47 ROOMBA BLACK BOX ...50 Appendix B : Roomba 500 Series Mobility Test Procedure...
... Behavioral Issues...34 Roomba 500 Series Charging Errors...39 Appendix A : Roomba 500 Series Built-in-Test Procedure 42 AUTO-ADVANCE MODE ...44 MANUAL-ADVANCE MODE...44 BUILT-IN-TEST RESULT ...44 DATA COLLECTION ...45 SUMMARY OF ELECTRICAL CONSTANTS ...46 BUILT-IN-TEST CHART ...47 ROOMBA BLACK BOX ...50 Appendix B : Roomba 500 Series Mobility Test Procedure...
Service Manual
Page 6
...few minutes. If during the run, it has an error, record this. Clean the electrical contacts on the chassis, cliff sensors, all accessories to a service center. If the battery is ON, OFF or CHARGING. 03: Incoming Roomba Inspection Perform a visual inspection of hair and dirt....wheels, and brushes. This can be done when the robot is low, charge the battery first. See 'Pause Errors'; 'Behavioral Issues' and 'Charging Error' chapters below 04: Roomba Cleaning Remove and empty the vacuum bin and vacuum filter. Clean drive wheels and front caster. IMPORTANT : Before ...
...few minutes. If during the run, it has an error, record this. Clean the electrical contacts on the chassis, cliff sensors, all accessories to a service center. If the battery is ON, OFF or CHARGING. 03: Incoming Roomba Inspection Perform a visual inspection of hair and dirt....wheels, and brushes. This can be done when the robot is low, charge the battery first. See 'Pause Errors'; 'Behavioral Issues' and 'Charging Error' chapters below 04: Roomba Cleaning Remove and empty the vacuum bin and vacuum filter. Clean drive wheels and front caster. IMPORTANT : Before ...
Service Manual
Page 24
... pulse) charging state. If the robot's hardware is damaged such that current is off or flashing, replace the Power Supply and test the Roomba and Home Base for charging errors. 24 If not try another wall socket. If the power light is actually flowing into the battery, the LED pulses orange...
... pulse) charging state. If the robot's hardware is damaged such that current is off or flashing, replace the Power Supply and test the Roomba and Home Base for charging errors. 24 If not try another wall socket. If the power light is actually flowing into the battery, the LED pulses orange...
Service Manual
Page 33
Roomba 500 Series Errors Roomba 500 Series Pause Errors('uh-oh' + beeps) When a Roomba experiences an error it means What to do +1-beep +2-beeps Please inspect and Clean Roomba's Left Wheel Please inspect and Clean Roomba's Right Wheel Please inspect and Clean Roomba's Wheels Please remove and clean Roomba's Brushes wheel-drop error Roomba's wheel has dropped below body...
Roomba 500 Series Errors Roomba 500 Series Pause Errors('uh-oh' + beeps) When a Roomba experiences an error it means What to do +1-beep +2-beeps Please inspect and Clean Roomba's Left Wheel Please inspect and Clean Roomba's Right Wheel Please inspect and Clean Roomba's Wheels Please remove and clean Roomba's Brushes wheel-drop error Roomba's wheel has dropped below body...
Service Manual
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...(constant cliff) "Uh-Oh" + 12 beeps (cliff sensors failed) Roomba backs away from a carpet transition Roomba backs up for no apparent reason. "Uh-Oh" + 9 beeps (bumper stuck error) Robot drives too slow (light touch bumper always on a dark obstacle or high ...pile carpet that has obstructed its cliff sensors (6-beep error code). Bumper issues Customer observations Troubleshooting: Roomba backs up for no apparent reason Roomba falls down for thin objects or dark objects • BUMPER Module inspection and cleaning...
...(constant cliff) "Uh-Oh" + 12 beeps (cliff sensors failed) Roomba backs away from a carpet transition Roomba backs up for no apparent reason. "Uh-Oh" + 9 beeps (bumper stuck error) Robot drives too slow (light touch bumper always on a dark obstacle or high ...pile carpet that has obstructed its cliff sensors (6-beep error code). Bumper issues Customer observations Troubleshooting: Roomba backs up for no apparent reason Roomba falls down for thin objects or dark objects • BUMPER Module inspection and cleaning...
Service Manual
Page 35
... circles - Front Wheel Module issues Customer observations "Remove and clean Roomba's front wheel" "Uh-Oh" followed by 8 beeps (stasis stuck error) 35 Troubleshooting: • Pick Roomba up and set back on an obstacle during the cleaning cycle. If the battery was .... Drive Wheel Module issue "Please inspect and clean Roomba's wheel" Customer observations "Uh-Oh" + 1 beep (wheel drop error) "Uh-Oh" + 5 beeps (drive stall error) "Uh-Oh" + 7 beeps (wheel drop rate error) Robot spins around one wheel Circling interspersed...
... circles - Front Wheel Module issues Customer observations "Remove and clean Roomba's front wheel" "Uh-Oh" followed by 8 beeps (stasis stuck error) 35 Troubleshooting: • Pick Roomba up and set back on an obstacle during the cleaning cycle. If the battery was .... Drive Wheel Module issue "Please inspect and clean Roomba's wheel" Customer observations "Uh-Oh" + 1 beep (wheel drop error) "Uh-Oh" + 5 beeps (drive stall error) "Uh-Oh" + 7 beeps (wheel drop rate error) Robot spins around one wheel Circling interspersed...
Service Manual
Page 37
... and cleaning (Appendix C). Cleaning Head Module "Please inspect and clean Roomba's Cleaning Head Module" Customer observations "Uh-Oh" followed by 2 beeps (main brush stall error) Main brushes do not spin Roomba is stuck in vacuum bin Roomba's brushes thump (approximately once per second) on filter (visible through clear compartment...
... and cleaning (Appendix C). Cleaning Head Module "Please inspect and clean Roomba's Cleaning Head Module" Customer observations "Uh-Oh" followed by 2 beeps (main brush stall error) Main brushes do not spin Roomba is stuck in vacuum bin Roomba's brushes thump (approximately once per second) on filter (visible through clear compartment...
Service Manual
Page 39
... to a hard, flat surface to wipe). 5. Replace Power Supply if problem persists. 39 This occurs when the - Charging Error 2 Battery overcurrent. Unplug Power Supply from wall and allow it means What to reset Roomba. 2. If problem persists, replace Battery. 1. Replace Robot + Power Supply. Wipe dust off the Home Base charging contacts and...
... to a hard, flat surface to wipe). 5. Replace Power Supply if problem persists. 39 This occurs when the - Charging Error 2 Battery overcurrent. Unplug Power Supply from wall and allow it means What to reset Roomba. 2. If problem persists, replace Battery. 1. Replace Robot + Power Supply. Wipe dust off the Home Base charging contacts and...
Service Manual
Page 40
Most likely the battery thermistor is over 75°C for 1 second. Replace Battery. 2. If problem persists, replace Battery and Robot. 1. This occurs when the battery temperature is shorted. 1. Move charging setup to a cooler environment and make sure there is no object on top of robot. 2. If problem persists, replace Robot. 40 Charging Error 7 Battery not Cooling. 6 blinks 7 blinks Err6 Err7 Charging Error 6 Battery overheated. This occurs when the battery doesn't cool within 4 hours.
Most likely the battery thermistor is over 75°C for 1 second. Replace Battery. 2. If problem persists, replace Battery and Robot. 1. This occurs when the battery temperature is shorted. 1. Move charging setup to a cooler environment and make sure there is no object on top of robot. 2. If problem persists, replace Robot. 40 Charging Error 7 Battery not Cooling. 6 blinks 7 blinks Err6 Err7 Charging Error 6 Battery overheated. This occurs when the battery doesn't cool within 4 hours.
Service Manual
Page 41
..., consult charge error table. • Verify all four bottom cover screws are securely tightened. • Hold down the "SPOT" and "DOCK/DEMO" buttons for 10 seconds to reset Roomba. • Wipe dust off the two charging contacts on the bottom of the robot AND the two charging contacts on the Home ... • Plug Power Supply into working wall outlet o If the green light does not turn on replace Power Supply • Plug Power Supply directly into Roomba o If green light on the Power Supply goes out or starts blinking replace Robot, Home Base, and Power Supply o If "CLEAN/POWER" light on Robot...
..., consult charge error table. • Verify all four bottom cover screws are securely tightened. • Hold down the "SPOT" and "DOCK/DEMO" buttons for 10 seconds to reset Roomba. • Wipe dust off the two charging contacts on the bottom of the robot AND the two charging contacts on the Home ... • Plug Power Supply into working wall outlet o If the green light does not turn on replace Power Supply • Plug Power Supply directly into Roomba o If green light on the Power Supply goes out or starts blinking replace Robot, Home Base, and Power Supply o If "CLEAN/POWER" light on Robot...
Service Manual
Page 52
...-4 last-pause-id-5 last-pause-id-6 last-pause-id-7 last-pause-id-8 last-pause-id-9 max-discharge-temp-avg max-charge-temp-avg n-no-current-errors n-app-exceptions charging-bbox-unused-5 charging-bbox-unused-6 charging-bbox-unused-7 charging-bbox-unused-8 charging-bbox-unused-9 charging-bbox-unused-10 last-panic-id-0 last...
...-4 last-pause-id-5 last-pause-id-6 last-pause-id-7 last-pause-id-8 last-pause-id-9 max-discharge-temp-avg max-charge-temp-avg n-no-current-errors n-app-exceptions charging-bbox-unused-5 charging-bbox-unused-6 charging-bbox-unused-7 charging-bbox-unused-8 charging-bbox-unused-9 charging-bbox-unused-10 last-panic-id-0 last...
Service Manual
Page 61
CLIFF SENSOR Module inspection and cleaning First determine that Roomba was not started on an uneven surface, or a dark surface that could block the cliff sensors if ...; Turn the robot over and wipe all four cliff sensor windows with no cliff sensor obstructions present, replace robot. If Roomba is no longer able to shake out any debris that the side brush is spinning properly during runtime. • If not, troubleshoot... is rounded, replace cleaning head module. If brushes still do not spin after cleaning, or if error alert persists, replace cleaning head module.
CLIFF SENSOR Module inspection and cleaning First determine that Roomba was not started on an uneven surface, or a dark surface that could block the cliff sensors if ...; Turn the robot over and wipe all four cliff sensor windows with no cliff sensor obstructions present, replace robot. If Roomba is no longer able to shake out any debris that the side brush is spinning properly during runtime. • If not, troubleshoot... is rounded, replace cleaning head module. If brushes still do not spin after cleaning, or if error alert persists, replace cleaning head module.
Service Manual
Page 75
... Light Green -Solid green when finished charging. Flashes green in Voice Tutorial CHECK ROBOT Light No Light -Robot functioning normally Red -Blinks for 'Pause errors' or 'Charging errors' DIRT DETECT Light No Light -During normal operation and floor is clean. -Debris sensor is overloaded or malfunctioning. -Occurs when dirt detection occurs for...
... Light Green -Solid green when finished charging. Flashes green in Voice Tutorial CHECK ROBOT Light No Light -Robot functioning normally Red -Blinks for 'Pause errors' or 'Charging errors' DIRT DETECT Light No Light -During normal operation and floor is clean. -Debris sensor is overloaded or malfunctioning. -Occurs when dirt detection occurs for...