Product Manual
Page 27
... cleaning area. Reset Roomba's software (refer to remove and reinstall Roomba's battery. Let Roomba cool down for 10 seconds. Let Roomba cool down the two buttons above and below ) and try charging again. Tip: T o reset Roomba's software, simultaneously hold down for at least one hour and try charging again. For more detailed information, visit: www.irobot.com 27
... cleaning area. Reset Roomba's software (refer to remove and reinstall Roomba's battery. Let Roomba cool down for 10 seconds. Let Roomba cool down the two buttons above and below ) and try charging again. Tip: T o reset Roomba's software, simultaneously hold down for at least one hour and try charging again. For more detailed information, visit: www.irobot.com 27
Service Manual
Page 2
...Customer Call...5 02: Roomba Return Procedure...6 03: Incoming Roomba Inspection ...6 04: Roomba Cleaning ...6 05: Roomba Software & Charging Reset ...7 06: Roomba Diagnostics: Built-in-Test (BiT 7 07: Capture Built-in-Test Data...7 08: Roomba Diagnostics: Mobility Test...7 09: Fix or Replace Roomba...8 10: Test Battery... 16: Pack & Record the Serial Numbers...9 17: Monthly Data Report to iRobot ...9 Roomba 500 Series Vacuuming Robot 10 Roomba Terminology...10 Roomba Features and Compatibility...13 Roomba Cleaning Behavior and Technology 15 Service Procedure (based on Built-in-Test Failures ...
...Customer Call...5 02: Roomba Return Procedure...6 03: Incoming Roomba Inspection ...6 04: Roomba Cleaning ...6 05: Roomba Software & Charging Reset ...7 06: Roomba Diagnostics: Built-in-Test (BiT 7 07: Capture Built-in-Test Data...7 08: Roomba Diagnostics: Mobility Test...7 09: Fix or Replace Roomba...8 10: Test Battery... 16: Pack & Record the Serial Numbers...9 17: Monthly Data Report to iRobot ...9 Roomba 500 Series Vacuuming Robot 10 Roomba Terminology...10 Roomba Features and Compatibility...13 Roomba Cleaning Behavior and Technology 15 Service Procedure (based on Built-in-Test Failures ...
Service Manual
Page 5
...can be diagnosed over the phone by pressing down the Roomba's SPOT and DOCK simultaneously for 10 seconds (this will go dark when the reset is ON, OFF or CHARGING. 01: Customer Call Depending on Roomba and Home Base with a cotton bud. 1 ii....customer should fully charge the battery. 5 C) Customer should reset Roomba's charging system by guiding a user through a troubleshooting process. A) Customer should a customer send the Roomba to a service center. Only if these steps fail to resolve the Roomba issue. At a minimum, iRobot recommends that the customer be done when the robot is ...
...can be diagnosed over the phone by pressing down the Roomba's SPOT and DOCK simultaneously for 10 seconds (this will go dark when the reset is ON, OFF or CHARGING. 01: Customer Call Depending on Roomba and Home Base with a cotton bud. 1 ii....customer should fully charge the battery. 5 C) Customer should reset Roomba's charging system by guiding a user through a troubleshooting process. A) Customer should a customer send the Roomba to a service center. Only if these steps fail to resolve the Roomba issue. At a minimum, iRobot recommends that the customer be done when the robot is ...
Service Manual
Page 6
...battery is ON, OFF or CHARGING. 03: Incoming Roomba Inspection Perform a visual inspection of hair and dirt. Clean the electrical contacts on the chassis, cliff sensors, all accessories to recreate the customer complaint by resetting the Roomba : Press down the SPOT and DOCK buttons simultaneously... for 10 seconds. Look for a few minutes. 02: Roomba Return Procedure If the initial maintenance steps did not solve the issue, a...
...battery is ON, OFF or CHARGING. 03: Incoming Roomba Inspection Perform a visual inspection of hair and dirt. Clean the electrical contacts on the chassis, cliff sensors, all accessories to recreate the customer complaint by resetting the Roomba : Press down the SPOT and DOCK buttons simultaneously... for 10 seconds. Look for a few minutes. 02: Roomba Return Procedure If the initial maintenance steps did not solve the issue, a...
Service Manual
Page 7
... 7 This can be done when the robot is ON, OFF or CHARGING. For this step only diagnose Roomba failures. Ensure the Roomba has a charged battery in -Test Data Use "iRobot Factory Test Client Version 1.1" to capture data in -Test (BiT) It is important that this reason, ...Supply, Home Base, Virtual Wall and Remote. Appendix A 07: Capture Built-in the Roomba. Use "R3BlackBoxReader" program to capture the BiT output. Perform BiT steps. 05: Roomba Software & Charging Reset Ensure the Roomba has a charged battery and download the latest software, if necessary. When ON the CLEAN...
... 7 This can be done when the robot is ON, OFF or CHARGING. For this step only diagnose Roomba failures. Ensure the Roomba has a charged battery in -Test Data Use "iRobot Factory Test Client Version 1.1" to capture data in -Test (BiT) It is important that this reason, ...Supply, Home Base, Virtual Wall and Remote. Appendix A 07: Capture Built-in the Roomba. Use "R3BlackBoxReader" program to capture the BiT output. Perform BiT steps. 05: Roomba Software & Charging Reset Ensure the Roomba has a charged battery and download the latest software, if necessary. When ON the CLEAN...
Service Manual
Page 22
...This will clean until the battery runs flat. Then give the battery a full charge. 22 Roomba will also erase all times unless in use. Occasionally reset the charging system in the Roomba. This is activated if the battery voltage is under load after which it will clean until ... hydride) battery made up to clean without a Home Base present. When ON the CLEAN button will go dark when the reset is complete. It is ON, OFF or CHARGING. Reset Roomba's charging system by removing the bottom plate of 12 cells. ve contact + ve contact Normal battery charge :...
...This will clean until the battery runs flat. Then give the battery a full charge. 22 Roomba will also erase all times unless in use. Occasionally reset the charging system in the Roomba. This is activated if the battery voltage is under load after which it will clean until ... hydride) battery made up to clean without a Home Base present. When ON the CLEAN button will go dark when the reset is complete. It is ON, OFF or CHARGING. Reset Roomba's charging system by removing the bottom plate of 12 cells. ve contact + ve contact Normal battery charge :...
Service Manual
Page 29
Also, choosing a higher range in Virtual Wall than necessary will drain the battery faster. • If Roomba goes through the beam. • Perform the Virtual Wall Mobility test (Appendix B). 29 Virtual Wall Troubleshooting • If the Virtual Wall is turned on the Virtual Wall and retest mobility through the beam, wipe Roomba's RCON and the infrared field emitter on but the battery status light is off or flashing, the batteries are low. Check the batteries and the virtual battery door. When replacing batteries wait 5 seconds between removal and insertion for a full reset.
Also, choosing a higher range in Virtual Wall than necessary will drain the battery faster. • If Roomba goes through the beam. • Perform the Virtual Wall Mobility test (Appendix B). 29 Virtual Wall Troubleshooting • If the Virtual Wall is turned on the Virtual Wall and retest mobility through the beam, wipe Roomba's RCON and the infrared field emitter on but the battery status light is off or flashing, the batteries are low. Check the batteries and the virtual battery door. When replacing batteries wait 5 seconds between removal and insertion for a full reset.
Service Manual
Page 35
...backward circling Circling at startup until the software has a chance to DRIVE WHEEL Module inspection and cleaning (Appendix C). circle dance Roomba wiggles or rocks from side to be replaced. • Replace drive wheel modules if fixes fail. Front Wheel Module issues Customer observations ... minutes. If cleaning wheel modules does not correct the problem, both wheel modules may need to side Most common causes: Roomba was recently reset, the robot may act erratic again at slow, normal or rapid speed Most common causes: Dirt has infiltrated the wheel...
...backward circling Circling at startup until the software has a chance to DRIVE WHEEL Module inspection and cleaning (Appendix C). circle dance Roomba wiggles or rocks from side to be replaced. • Replace drive wheel modules if fixes fail. Front Wheel Module issues Customer observations ... minutes. If cleaning wheel modules does not correct the problem, both wheel modules may need to side Most common causes: Roomba was recently reset, the robot may act erratic again at slow, normal or rapid speed Most common causes: Dirt has infiltrated the wheel...
Service Manual
Page 39
... if problem persists. 39 Replace Robot + Power Supply. Move Home Base to a hard, flat surface to reset Roomba. 2. Hold down SPOT and DOCK for 10 seconds to ensure good contact with Roomba. 6. The occurs when the FET test fails at the beginning of Robot Blinks Robot Display Not all 4... bottom cover screws. (Tighten the two screws up front near the battery first.) 4. Roomba 500 Series Charging Errors CLEAN/POWER light flashes orange and blinks every 2 seconds for a number times indicated below 400 mA for more than 30 minutes...
... if problem persists. 39 Replace Robot + Power Supply. Move Home Base to a hard, flat surface to reset Roomba. 2. Hold down SPOT and DOCK for 10 seconds to ensure good contact with Roomba. 6. The occurs when the FET test fails at the beginning of Robot Blinks Robot Display Not all 4... bottom cover screws. (Tighten the two screws up front near the battery first.) 4. Roomba 500 Series Charging Errors CLEAN/POWER light flashes orange and blinks every 2 seconds for a number times indicated below 400 mA for more than 30 minutes...
Service Manual
Page 41
... error table. • Verify all four bottom cover screws are securely tightened. • Hold down the "SPOT" and "DOCK/DEMO" buttons for 10 seconds to reset Roomba. • Wipe dust off the two charging contacts on the bottom of the robot AND the two charging contacts on the Home Base with finger.... • Plug Power Supply into working wall outlet o If the green light does not turn on replace Power Supply • Plug Power Supply directly into Roomba o If green light on the Power Supply goes out or starts blinking replace Robot, Home Base, and Power Supply o If "CLEAN/POWER" light on Robot...
... error table. • Verify all four bottom cover screws are securely tightened. • Hold down the "SPOT" and "DOCK/DEMO" buttons for 10 seconds to reset Roomba. • Wipe dust off the two charging contacts on the bottom of the robot AND the two charging contacts on the Home Base with finger.... • Plug Power Supply into working wall outlet o If the green light does not turn on replace Power Supply • Plug Power Supply directly into Roomba o If green light on the Power Supply goes out or starts blinking replace Robot, Home Base, and Power Supply o If "CLEAN/POWER" light on Robot...
Service Manual
Page 50
...called "R3blackboxreader.exe" 1. This processor is not erased when the robot is an onboard data logging processor. Connect the serial port cable to Roomba. 2. Dock / Wall- 26* Mount Charger No user action. Run the "R3blackboxreader.exe" 3. If battery is low, have electrical contacts nor ...directional IR beams ROOMBA BLACK BOX Every Roomba has a black box that is reset. Press Copy 5. This data may be valuable if one wants to know the total cleaning time in the robot's life ...
...called "R3blackboxreader.exe" 1. This processor is not erased when the robot is an onboard data logging processor. Connect the serial port cable to Roomba. 2. Dock / Wall- 26* Mount Charger No user action. Run the "R3blackboxreader.exe" 3. If battery is low, have electrical contacts nor ...directional IR beams ROOMBA BLACK BOX Every Roomba has a black box that is reset. Press Copy 5. This data may be valuable if one wants to know the total cleaning time in the robot's life ...
Service Manual
Page 60
... inspection and cleaning Check the wheels for obstructions. Push the wheels up and down Roomba's SPOT and DOCK buttons for 10 seconds to reset the robot and try again. Check tires for Roomba to reinstall wheel - it ! FRONT WHEEL Module inspection and cleaning Flip robot over and hold... hair wrapped around axle. If necessary, slide axle out of wheel and wipe axle clean. If white half of axle snap into Roomba Do not forget to run without it is dirty, wash wheel and wipe clean. Reinsert wheel into wheel housing and drop module back...
... inspection and cleaning Check the wheels for obstructions. Push the wheels up and down Roomba's SPOT and DOCK buttons for 10 seconds to reset the robot and try again. Check tires for Roomba to reinstall wheel - it ! FRONT WHEEL Module inspection and cleaning Flip robot over and hold... hair wrapped around axle. If necessary, slide axle out of wheel and wipe axle clean. If white half of axle snap into Roomba Do not forget to run without it is dirty, wash wheel and wipe clean. Reinsert wheel into wheel housing and drop module back...