Question posted by kbev32 on June 12th, 2014

Restarting My Tv.

I was watching Channel 12 program, and suddenly the program went off the screen, and messages started, with instructions, from uverse on how to pay your bill on line etc. Now I just have static and snow. I don't seem to have any control with my remote. Like when I hit menu and it appears, I cannot move to any line using the up and down arrows. Now, it just went off completely

Current Answers

Answer #1: Posted by TheWiz on June 13th, 2014 5:51 PM
This answer was accepted by the poster of the original question.
TheWiz

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October 13th, 2011

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It sounds like an issue with your service. From the sound of it I'd say they don't think you payed your bill so they shut off your service. You will need to call Uverse customer service at 800-288-2020 to sort out the issue.

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