Question posted by meyerted3 on February 27th, 2012
My 1 Tv Is Scrambled Or No Picture At All With Uverse
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Current Answers
Answer #1: Posted by 1stLadyDawn on February 28th, 2012 11:39 PM
1stLadyDawn
Member since:
January 25th, 2012 Points: 821,520
Member since:
January 25th, 2012 Points: 821,520
The problem may or may not be in your U-verse signal, there is not enough information to determine that.
If you have an HMDI cable, that could be the problem. There could be interference on that electrical circuit if you have certain devices plugged in and running at the same time.
Is the scrambled or no picture situation resolved when you turn the TV off and on? Does it resolve when you press the AT&T button the TV, then hold in the power button on the receiver until the lights flash?
Did you know that you can call Technical Support at AT&T U-verse as they are there 24/7 to help you troubleshoot. 1-800-288-2020. They can also run diagnostics on you #1 set to determine if the problem is from AT&T equipment of signal.
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