Question posted by dkoliba on April 8th, 2012
1205 Cordova Drive, Allen Texas 75013. My Screen Is Telling Me Client Initializ
all me neighbors have service. I am getting a message of Client Initialization error
Current Answers
Answer #1: Posted by 1stLadyDawn on April 9th, 2012 10:08 AM
1stLadyDawn
Member since:
January 25th, 2012 Points: 821,510
Member since:
January 25th, 2012 Points: 821,510
Any U-Verse TV screen displaying a red "X", Client Initialization error or Diagnostic Info means your system is having trouble communicating. To correct these errors: Unplug the TV's receiver, wait 2 minutes, plug it back in and then restart. If the error persists: Unplug your residential gateway, wait 2 minutes, plug it back in and then restart. Note: This will temporarily disrupt Internet, TV, and Voice service. If you still can't watch TV, please contact us.
You can also call AT&T U-verse for TECHNICAL SUPPORT. Just indicate your choice when prompted by the automated switchboard and press # during regular business hours Monday-Saturday between 10:00am-8:00pm EST. Tech Support is usually available live 24/7 however.
You can also use the AT&T Service & Support Tool to help with the Red X error screen and the Client Initialization message - just press the Blue links on the page which will open in a new window.
Similar Questions
What If Tv Displays A Blue Screen And A Message Client Initialization Error
(Posted by Anonymous-91162 11 years ago)
Tv Not Coming In Has 'client Initalization Error On Screen
tv in bedroom is working fine. unpluged cable box for 10 sec and unpluged gateway for 10 sec still n...
tv in bedroom is working fine. unpluged cable box for 10 sec and unpluged gateway for 10 sec still n...
(Posted by jcclark53 11 years ago)
Help Installing My Wireless Uverse Receiver
a small wheel pops up in the middle of my tv screen followed by a red x. .then it's a red screen wit...
a small wheel pops up in the middle of my tv screen followed by a red x. .then it's a red screen wit...
(Posted by pbennett520 11 years ago)
Service Gets Interrupted And I Get A Blue Screen On The Tv Asking Me To Press Ok
(Posted by panti41280 11 years ago)
Client Initialization Error?
I changed TVs, now that I hooked up cable the screen states Client Initialization Error and Quit Cli...
I changed TVs, now that I hooked up cable the screen states Client Initialization Error and Quit Cli...
(Posted by marciaseligman 11 years ago)