Question posted by junkmailgc on February 21st, 2013

My Guide Is Saying Getting Information. It's Been Like That For Three Days

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Answer #1: Posted by itsanewyear11 on April 6th, 2013 4:56 PM
This answer was accepted by the poster of the original question.
itsanewyear11

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Try unplugging the cable to let it reset itself if that does not work then you can call the customer service department. They have the ability to send a over the air to the box and get it back online.

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