The Phone I Received Will Not Be Audible For More Than 30 Seconds. It Drops Call

I lost my income and want to know if I can return the non-working phone and end new line contract but keep other phone? I can text -usually, calls are dropped and never heard.

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Answer Center | AT&T
... - AT&T 36USC220506 Click NOTE: WAP.cingular is lost or when resuming from AT&T. If entered, the user...Work Offline" is set in the Start URL field to use the version specific instructions below. Weather & Allow up to 30 seconds... into online mode. Wireless Site Map | Wireless Service Agreement Cell Phone Records Security AT&T on connect : If a proxy is ...
Answer Center | AT&T
... (PIN) are not the same. Activate/Deactivate Auto Screen Lock Screen Lock Screen Lock Time Tap the desired option. Off 15 Seconds 30 Seconds 45 Seconds 01 Minute Activate/Deactivate Phone Lock With Phone Lock highlighted, press Scroll to eight digit code that is active, the device will request the Security Code. Sunday, September 5, 2010...
Answer Center | AT&T
...Customer Care AT&T cannot provide active passwords. If this setting is 1111. Security Phone Lock. Off When Power On When SIM Changed Immediately Enter the device's current security...the SIM lock code (PIN) are not the same. Off 5 Seconds 15 Seconds 30 Seconds 45 Seconds Activate/Deactivate Phone Lock Menu. Select the desired option. Activate/Deactivate Auto Screen Lock From...