Question posted by stevelonie on March 20th, 2015
I Purchased Avg Protection On 22nd Feb But Did Not Receive A License Number
on 22nd feb i purchased avg for £29.99 online but did not receive a license number, i tried to resolve it online but to no avail, i then had to buy another avg product for £25.99 on the 24th feb and was sent product license number and have avg protection. I would like to get a refund for £29.99 as this money was taken out of my account on the 22nd feb as i have been charged twice for the same product
Current Answers
Answer #1: Posted by freginold on March 25th, 2015 6:49 AM
freginold
Member since:
December 20th, 2011 Points: 23,253,885
Member since:
December 20th, 2011 Points: 23,253,885
Hi, you'll have to contact AVG customer support in order to obtain your refund. The more information you can provide them, the better your chance of getting the refund. If you have receipts from both purchases, that would be beneficial.
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