Acer Aspire V5-471 Support Question
Acer Aspire V5-471 Support Question
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Question posted by hmb21699 on May 16th, 2013
Brightness On My Acer Travelmate Is Very Dark. The Keys On The Keyboard Don't Wo
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Related Acer Aspire V5-471 Manual Pages
Acer V5-471 Notebook Service Guide - Page 2
... to the table below for any defect in the software.
Disclaimer
The information in this Aspire MS2360 Service Guide. The software described in the United States and other countries. Copyright
...buyer (not the manufacturer, distributor, or its dealer) assumes the entire cost of Acer Incorporated. Date
Chapter
Updates
Service guide files and updates are trademarks or registered trademarks ...
Acer V5-471 Notebook Service Guide - Page 3
... messages) are shown in constant width bold. Variables contained within user input are shown in bold italics. Example: At the prompt, type run -m Keyboard keys are shown in angle brackets (< >). Conventions
The following typographical conventions are used in this document: Book titles, directory names, file names, path names...
Acer V5-471 Notebook Service Guide - Page 4
... product competitiveness, your regional office may have a different part number code than those given in the FRU list in this generic service guide. Acer-authorized Service Providers: Your Acer office may have decided to extend the functionality of customer machines. iv When ordering FRU parts: Check the most up-to provide you...
Acer V5-471 Notebook Service Guide - Page 5
...Subsystem 1-6 Audio Subsystem 1-6 Communication 1-7 Privacy Control 1-7 Power Adapter and Battery 1-7 Keyboard and Pointing Device 1-7 I/O Ports 1-8 Software and Tools 1-8 Warranty 1-10 Dimensions ...View 1-12 Left View 1-13 Right View 1-14 Base View 1-15 Touchpad Basics 1-16 Keyboard 1-17 D2D Recovery 1-21 System Block Diagram 1-22
Specification Tables 1-23
CHAPTER 2 System ...
Acer V5-471 Notebook Service Guide - Page 6
... 3-8 External Modules Disassembly Flowchart 3-8 Removing the Battery Pack 3-9 Removing the DIMM Cover 3-10 Removing the DIMM Modules 3-11 Removing the ODD Module 3-12 Removing the Keyboard 3-15
Main Unit Disassembly Process 3-17 Main Unit Disassembly Flowchart 3-17 Removing the Palmrest Module/Upper Case 3-18 Removing the Touchpad Board 3-21 Removing the...
Acer V5-471 Notebook Service Guide - Page 7
... Reinstalling the Power Button Board 3-66 Reinstalling the Touchpad Board 3-68 Reinstalling the Palmrest Module/Upper Case 3-70
External Module Reassembly Process 3-72 Reinstalling the Keyboard 3-72 Reinstalling the ODD Module 3-74 Reinstalling the DIMM Modules 3-77 Reinstalling the DIMM Cover 3-78 Reinstalling the Battery Pack 3-79
CHAPTER 4 Troubleshooting
Introduction 4-3
General...
Acer V5-471 Notebook Service Guide - Page 8
No Display Issues 4-5 LCD Failure 4-7 Keyboard Failure 4-8 Touchpad Failure 4-9 Internal Speaker Failure 4-10 Microphone Failure 4-12 USB Failure 4-13 WLAN Failure...
Clearing Password Check and BIOS Recovery 5-7 Clearing the BIOS Passwords 5-7 Performing a BIOS Recovery 5-8
CHAPTER 6 FRU List
Aspire MS2360 6-4
Exploded Diagrams 6-4 Main Assembly 6-4 LCD Assembly 6-6
FRU List 6-7
viii
Acer V5-471 Notebook Service Guide - Page 12
...Storage Subsystem 1-6 Audio Subsystem 1-6 Communication 1-7 Privacy Control 1-7 Power Adapter and Battery 1-7 Keyboard and Pointing Device 1-7 I/O Ports 1-8 Software and Tools 1-8 Warranty 1-10 Dimensions and... Left View 1-13 Right View 1-14 Base View 1-15 Touchpad Basics 1-16 Keyboard 1-17 D2D Recovery 1-21 System Block Diagram 1-22
Specification Tables 1-23 Computer Specifications...
Acer V5-471 Notebook Service Guide - Page 17
...networking
0
WLAN:
IEEE 802.11b/g/n
Supports Acer SignalUp technology
LAN on Feature Port (thru bundled Y Cable):
...;ENERGY STAR compliant
Keyboard and Pointing Device 0
Keyboard
0
AF4S Chiclet keyboard
Inverted "T" cursor keys
Hardware Specifications and Configurations
1-7
Acer V5-471 Notebook Service Guide - Page 18
...for volume and brightness level, media playback, wireless and sleep functions, and display and touchpad toggle
Windows® and Application keys
... lock slot
Software and Tools 0
Productivity
0
Acer Backup Manager
Acer ePower Management
Acer eRecovery Management
Adobe® Flash® Player 11...
Acer V5-471 Notebook Service Guide - Page 27
...: When On, the system boots with external keyboard/keypad Num Lock
status On. Figure 1-8.
Keyboard
Lock Keys
0
The keyboard has three lock keys which the user can toggle on and off. Hardware Specifications and Configurations
1-17
Internal keyboard overlay numeric keys are disabled.
Keyboard Lock Keys
Lock Key Caps Lock Num Lock
Description
When On, all typed...
Acer V5-471 Notebook Service Guide - Page 28
... by the attachment/removal (hot plug) of functions.
Windows-specific Keys
Key
Windows Logo key
Description
Pressed alone, this key has the same effect as clicking on /off via the internal keyboard (Fn+F11) or the external keyboard/keypad.
Keyboard Lock Keys
Lock Key
Description
Num Lock
The key can also be turned on the Windows Start button; Table...
Acer V5-471 Notebook Service Guide - Page 37
..."T" cursor keys Hotkeys for volume and brightness level, media playback,
wireless and sleep functions, and display and touchpad toggle Windows and Application keys ...2.0 and 2.1 support
Keyboard
Item
Specification
Type
AF4S Chiclet keyboard
Total number of keys
88/89/93 keys
Windows logo key
Yes
Internal and external USB
Yes
keyboard work simultaneously? System ...
Acer V5-471 Notebook Service Guide - Page 85
... L3 (black) M2.5 x L5 M2 x 3
Thermal Screw
Quantity 10 10 27 1 5
Acer Part Number 86.9A552.3R0 86.00J40.323 86.00J51.535 N/A
Machine Maintenance
3-7 For example, if...any of the sequence to avoid damage to remove the main board, you must first remove the keyboard, then disassemble the inside assembly frame in the succeeding disassembly sections illustrate the entire disassembly sequence. ...
Acer V5-471 Notebook Service Guide - Page 161
... to Table 4-1 for Acer products only. Common Problems Symptoms (Verified)
Power On Issues No Display Issues LCD Failure Keyboard Failure Touchpad Failure Internal Speaker...tests or repeating the operation that led to the Online Support Information on page 8-3
Troubleshooting
4-3 Non-Acer products, prototype cards, or modified options can give false errors and invalid system responses. 1. General...
Acer V5-471 Notebook Service Guide - Page 164
....
different colored spots in the same locations on battery alone as this may reduce display brightness.
2. Refer to the previous version if updated. 5. Roll back the video driver to.../horizontal lines or dark spots appear in the application.
If desktop display resolution is still not resolved, refer to Disassembly Process.
3. Adjust the brightness to determine that the...
Acer V5-471 Notebook Service Guide - Page 180
... start (optional)
4Ch
Shadow video BIOS ROM
4Eh
Display BIOS copyright notice
50h
Display CPU type and speed
51h
Initialize EISA board
52h
Test keyboard
54h
Set key click if enabled
58h
2-2-3-1
Test for unexpected interrupts
59h
Initialize POST display service
5Ah
Display prompt "Press F2 to enter SETUP"
5Bh
Disable CPU...
Acer V5-471 Notebook Service Guide - Page 216
Category KEYBOARD
6-16
Description
KB MP-11F73K0-4421 KOREAN AF4S
KB MP-11F73K0-4422 KOREAN AF4S
KB MP-11F73K0-4424 KOREAN AF4S
KB MP-11F73RC-4421 CHINESE ... MP-11F76AF-4422 FR/ARABIC AF4S
KB MP-11F76AF-4424 FR/ARABIC AF4S
KB MP-11F76B0-4421 BELGIUN AF4S
KB MP-11F76B0-4422 BELGIUN AF4S
Acer Part No. 60.M1CN1.019 60.M1BN1.021 NK.I1413.01E 60.M1CN1.010 60.M1BN1.012 NK.I1413.015 60.M1CN1.023 60.M1BN1...
Acer V5-471 Notebook Service Guide - Page 221
... US W/CANADIAN FRENCH(PURPLE)W/FRAM E
60.M1CN1.033
KB US W/CANADIAN
60.M3BN1.033
FRENCH(SILVER)FOR WCQ
FRU (Field Replaceable Unit) List
6-21
Category KEYBOARD
Description
Acer Part No.
Acer V5-471 Notebook Service Guide - Page 229
...
60001994 WD
60002005 HGST SG 60002036 SEAGATE
60002005 HGST SG
60001994 WD
Keyboard 10001044 CHICONY 10001044 CHICONY
LAN 10004786 REALTEK
Type N320GB5.4KS_ 4K
N320GB5...F/W: 01.01A01"
AF4S_A10B AF4S_A20B
Keyboard CHICONY AF4S_A10B AF1S Internal 14 Standard Black NONE Y2010 Acer Legend
Keyboard CHICONY AF4S_A20B AF4S Internal 14 Standard Black NONE Y2010 Acer Legend Membrane V2
RTL8411
Realtek ...
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