Cod Ghost Operations Glitched Need Help?

I have purchased the hardened edition Ghost and for the first time very upset may even cancel my xbox1 and Ghost reserve... First problem is i paid alot of money and cannot play Free Fall on hardcore this is false advertisement no where did it say map was core only would have never purchased... Second problem is i cannot access my operations when i click on my operations in COD Ghost it sends me to main menu... I have become very upset and dissapointed in the new COD...as of now if both of these problems cannot be fixed you will lose a valuable customer... This is by far the worst game i have purchased as far as problems occuring on a constant basis... I would like to be contacted ASAP no Company likes losing business