Question posted by Anonymous-149287 on February 18th, 2015
My Id. And Passwords Do Not Work When I Try To Sign In. How Do I Reset Them Both
The person who posted this question about Aflac did not include a detailed explanation. Please use the "Request More Information" button to the right if more details would help you to answer this question.
Current Answers
Answer #1: Posted by waelsaidani1 on February 19th, 2015 1:11 AM
If you have forgotten your Business Services password, you can reset it by simply clicking the Forgot Password link on the main login page. You will need to select your secret question and enter your answer. You will receive an e-mail with a temporary password that you will need to use the next time you log into the system. You will be prompted to create a new password.If you need assistance with resetting your password, contact our Customer Service Center at 1-800-99-AFLAC (1-800-992-3522) or you can e-mail us at [email protected]. Please include your account number.
Answer #2: Posted by AflacPhyllis on March 2nd, 2015 10:19 AM
Hi Anonymous-149287,
I'm Aflac Phyllis, an Aflac worldwide headquarters employee here to help. I'm so sorry that you are having an unpleasant Aflac experience. Please email your contact information to us at [email protected]. Please include the following in the subject line of your email:
helpowl.com; your helpowl.com.com profile name, and the date you posted on helpowl.com.com so can assist you super-fast.
Also, Aflac has established corporate privacy procedures in an effort to protect your identity and policy/claim information. Therefore, if you are a policyholder, when you email us, in the body of the email, copy and paste your helpowl.com question, your name and at least two of the following criteria: Policy number, Claim number, Claim Check number, Date of Birth, or Name of your Employer.
Have a great rest of the day!
Aflac Phyllis
I'm Aflac Phyllis, an Aflac worldwide headquarters employee here to help. I'm so sorry that you are having an unpleasant Aflac experience. Please email your contact information to us at [email protected]. Please include the following in the subject line of your email:
helpowl.com; your helpowl.com.com profile name, and the date you posted on helpowl.com.com so can assist you super-fast.
Also, Aflac has established corporate privacy procedures in an effort to protect your identity and policy/claim information. Therefore, if you are a policyholder, when you email us, in the body of the email, copy and paste your helpowl.com question, your name and at least two of the following criteria: Policy number, Claim number, Claim Check number, Date of Birth, or Name of your Employer.
Have a great rest of the day!
Aflac Phyllis
AflacPhyllis
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