Question posted by rbobr1 on December 30th, 2011

How To Register A Kindle Fire When It Tell Me I Have A Password Not Known?

When I try registering my new Kindle Fire, it said that I already have a password that I do not know. How do I fix this problem?

Current Answers

Answer #1: Posted by BusterDoogen on December 31st, 2011 2:41 PM
This answer was accepted by the poster of the original question.
BusterDoogen

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My Amazon.com password is not accepted when I try to register from my Kindle Fire.

Check that the password is the one used to access your Amazon.com account (and not your Wi-Fi network, for example).

Check that you entered your password correctly. Tap the symbol keyboard button to switch to the numbers and symbols keyboard. Tap the shift key to switch to the uppercase character keyboard. Tap the box next to Show password to display your password as you type.

To reset your Kindle Fire password, you can restore your device to factory default settings. This will delete all content on your Kindle Fire and you'll need to register it again before downloading items from your Amazon account.:

  1. Tap the Quick Settings icon, then tap More.
  2. Tap Device.
  3. Tap Reset to Factory Defaults.

I forgot my Kindle Fire password.

(Note: This is not your Amazon.com account password.)

After four failed attempts at entering your password, you'll be directed to restore your device to factory default settings. This will delete all content on your Kindle Fire and you'll need to register it again before downloading items from your Amazon account. You can then create a new password for your Kindle Fire.

Answer #2: Posted by pellkiness on December 30th, 2011 11:05 AM
pellkiness

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Is it a new Kindle or a used one?

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