No Aol Internet Connection.

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Answer #1: Posted by TommyKervz on January 30th, 2014 12:54 AM

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TommyKervz

Member since:
January 10th, 2013

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Greetings. Do navigate here for troubleshooting tips on this particula issue.

Hope that is helpful.
Kervz at www.satechhelp.co.za

Answer #2: Posted by geekyankit1991 on January 30th, 2014 12:44 AM

geekyankit1991

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December 16th, 2013

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1. Check whether the phone cord is unplugged from the back of the computer or wall jack.

2. Plug a telephone cord into the phone jack used by the modem, and then pick up the receiver to check for the dial tone. If there is no dial tone, please contact your local phone company.

3. Ensure that the phone line goes directly from the wall jack to the computer. Disconnect any splitters or answering machines that are connected to the phone line to ensure that these devices are not causing the issue.

4. Ensure that one end of the phone cord is plugged into the wall jack and the other end is plugged into the modem jack. The modem jack will either be labeled Line or be represented by a phone receiver.

5. If you are using an external modem, ensure that the power cord is plugged into a working wall jack.

6. Ensure that another member of the household is not using the home phone line.

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