Question posted by RNFrankie on July 13th, 2011

Finding Deleted Mail......not There!

I write a newsletter for a group of nurses online.  When I have copied and pasted the article paragraph to the new newsletter outline, I delete the copy.Unfortunately, two days ago my new newsletter outline disappeared before I could "save" it (I do this in increments so it won't get "lost").I looked everywhere for it........tried the old mail, spam section, even the deleted mail section........it wasn't to be found.  I finally gave up because I had to go to work.  I closed out the AOL ......and just as it was going ......I saw my outline for a nanosecond (no way to retrieve it).I have to go to the last saved outline, of course.  BUT..........all those articles that I deleted are gone also !!!  Where?  HELP me, please. Also, when I mail something to myself, it goes to SPAM, not new mail.

Current Answers

There are currently no answers that have been posted for this question.
Be the first to post an answer!

Remember that you can earn up to 1,100 points for every answer you submit. The better the quality of your answer, the better chance it has to be accepted.

America Online Knowledge Base Results

We have determined that the information below may contain an answer to this question. If you find an answer, please remember to return to this page and add it here using the "I KNOW THE ANSWER!" button above. It's that easy to earn points!

  • General Support
    ...N - Apple + click on a Macintosh computer. Open the spell checker. Ctrl + I compose an email on AOL WebMail? Forward a mail. Print the mail. X - D - Add a To Do. Alt + X - Close contact or the Distribution list detail. N - Save an event. Reply All F - Keep as new. Global Actions and Navigations Within the "Global Actions" and "Navigations" menu: Alt + W - Go to...
  • General Support
    ... the call does not generate a pop-up for 28 days. If your AOL Voicemail service is not active, you will have not been applied to voicemail? If your test call defaults to as they look slightly different from Recently Deleted Mail), it via phone, say save an AOL Voicemail? Also, they are kept as cell phones and...
  • General Support
    ... the AOL "Calendar" window: E - Get the week view. P - Save an event. Check/uncheck the item in focus. Delete - Keep the message as New You're Done! Apple + click on a Macintosh computer. Close the compose window. P - X - D - Save a contact. Get the month view. V - Get the day view. Alt + X - Within the "Quick Actions" or "Right-Click" menu: R - Ctrl + Write Mail...

Similar Questions

Deleted Mail
Hi, I deleted some mail by accident on 12/04/2012 about 11:45 am; is it possible to retreive the ma...
(Posted by missylove00 11 years ago)
I Am No Longer Able To Receive Incoming Mail On My Ipad.
Have been successfully using all aol mail functions on my iPad for approximate. 5 months. About 4 da...
(Posted by Cynderobin 13 years ago)
Lost Messages
My friends and I have experienced the loss of messages after we read them. We have looked in Old Mai...
(Posted by jaj7581 13 years ago)
If I Send Or Receive E Mails Do They Automatically Get Added To My Aol Contacts?
If I send or receive e mails do they automatically get added to my aol contacts list?
(Posted by Hlev 13 years ago)
Ask a New Question
Use the box below to post a new question about America Online.
Points & Prizes
  • You can earn points for nearly everything you do on HelpOwl.com
  • You can trade in those points for gift cards at leading retailers such as Amazon.com and Walmart
  • It's that simple!
See How it Works
Create a Free Account

America Online Reviews

View thousands of America Online user reviews and customer ratings available at ReviewOwl.com.

Contact Information

Complete America Online customer service contact information including steps to reach representatives, hours of operation, customer support links and more from ContactHelp.com.

Scoreboard Ratings

See detailed America Online customer service rankings, employee comments and much more from our sister site.