Question posted by jackieday2 on June 14th, 2011

Customer Complaint

HOW TO SUBMIT A CUSTOMER COMPLAINT ABOUT POOR CUSTOMER SERVICE I RECEIVED  ON BOARD A FLIGHT?

Current Answers

Answer #1: Posted by orangecyn on June 16th, 2011 11:16 AM
This answer was accepted by the poster of the original question.
orangecyn

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A message can be sent directly to AA at the following site:

http://www.aa.com/contactAA/viewEmailFormAccess.do?eventName=customerRelations

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