Ativa DQ120D Support Question

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Question posted by mary63397 on March 26th, 2017

Door Open Light Stays On.

How do I get the shredder to start? The door open light is on, even though the bin is all the way in.

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Answer #1: Posted by BusterDoogen on March 26th, 2017 1:36 PM

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BusterDoogen

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Check to make sure the shredder is properly placed on the catch bin. There is a built in safety mechanism in the Ativa DQ120D. When the shredder is replaced "backwards" the safety pin is not tripped.
Look for a curve in the lip on the back of the shredder and align it with the bin. Worse case, just pick up the heavy shredder top, turn the unit around 180 degrees and put back down.

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Related Ativa DQ120D Manual Pages

Product Manual - Page 2

.... WHAT THIS WARRANTY DOES NOT COVER: This warranty does not apply to Use Your Shredder Setup - Return Instructions Please call 1-866-707-9502 for Consumers 4 How to damage...APPLY TO YOU. It is important that you refer to the setup instructions that pertain to Maintain Your Shredder 6 Clearing a Jam 7 Overheating 7 Staples and Paperclips 7 Warnings 8 Limited Warranty-Product One Year...

Product Manual - Page 3

...mounted on the bottom of the cabinet. Immediately delete (and don't reply to Use Your Shredder Setup - Tilt / pullout basket models Install casters on to the cabinet. Request a ...in (7.2 mm x 53 mm) Throat Width: 8.78 in (223 mm) Feed Opening Credit Card DVD / CD REVERSE OFF AUTO ON / READY Shredder Head Reverse / On / Off w/Emergency Stop Switch CREDIT CARD DVD / CD Tilt...

Product Manual - Page 4

.... • Continue to recycle waste paper in a normal manner. TO PREVENT ANY INJURIES, DO NOT PLACE YOUR HANDS NEAR THE FEED OPENING. After shredding the lubricant sheet run the shredder in reverse for 10 seconds for optimal performance. Align the first lubricant sheet to the left and right to ensure the entire...

Product Manual - Page 5

...can pull children's fingers into the shredder and cause jams. 8 9 NEVER dispose of flammable chemicals or materials that the shredder's output is damaged in any way. • DO NOT attempt to... or emptying the wastebasket. • NEVER place the shredder near water or any heat source. • ALWAYS keep items away from the shredder opening. • Connect the cord to any petroleum based...