Question posted by lvillareal001 on January 22nd, 2017

Last Year The Federal Consumer Division Dept Found Bank Of America Liable Forill

Last Year, Bank Of America Was Found To Be Illegally Taking Funds From Persons Who Had Signed Up For Protection From Persons Taking Funds Certain Depositors Accts. They Offered Two Different Programs Which Confused New Customers And Caused Them Choose A Program Which Charged Customers T0 Pick The One That Allowed The Bank To Charge Them A % Of Their Bank Account Balance. The Other Program Charged A $20 Fee For The Same Service. Later I Saw That The Bank Had Taken Over $6000 Out Of My Account. They Indicated That I Had Chosen The Program Had Charged Me Just Over $6000 For Providing The Service. Actually They Had Extracted Those Funds Based On A Certain % Of My Saving Totals. I Wrote Them And Told Them That There Action Was Fraudulent. I Told Them That I Had Signed Up For The Same Protection For $20.00 Per Month. They Refused To Return My Money.later I Read In The L.a. Times Found That The Bofa Had Acted Fraudulently In Taking My Money And All Other Persons In My Same Position. Bank Of America Enter Into A Consent Decree With The Cosumer Dept In The Amount Of Almost $800,000 To Reimburse All The Aggrieved. The Dates On The Consent Decree Required That They Reimburse Me $4000.oo For The Funds That They Fraudulently Took From My Account For The Illusory Protection Plan They Alleged I Had Chosen. In Fact, They Owed Me Another $2000.00 That They Converted From My Account. When I Proved That Fact To Them, They Refused To Reimburse Me The $2000.00, Notwithstanding That They Had Fraudulently Admitted That They Had Improperly Extracted From My Accounts. Even So, They Asserted They Would Only Return The Monies That Were Illegally Taken From My Account During The Period Covered In The Consent Decree.

Current Answers

Answer #1: Posted by Odin on January 23rd, 2017 10:42 AM
Odin

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It's difficult to find a question here. However, your question (whatever it may be) will likely get an answer from the federal Consumer Financial Protection Bureau [perhaps the same agency you referenced]. Call (855) 411-2372 or see http://www.consumerfinance.gov/.


Hope this is useful. Please don't forget to click the Accept This Answer button if you do accept it. My aim is to provide reliable helpful answers, not just a lot of them. See https://www.helpowl.com/profile/Odin.

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