Question posted by madmaxcreations on November 16th, 2012
A Manager At Store #949 Voided An Approved Return.
i had recently ran up more than 4 exchanges at a local best buy, but when i tried to do another exchange the manager denied it.
so i went to a different store to return my item and it generated a warning code reciept that said that further returns would be declined for 90 days, but it also said: that the present transaction was approved.then the manager voided the transaction based on the exchanges at the other store. he never mentioned this, but blamed it on a computer glitch. but i know that wasn't true because when i left the store,i called the 800 support number and a woman traced the reciept and said that it had just been voided.
so in essence i had one last exchange allowed by the system, but the manager voided it.
is there anything i can do about this as i feel that it was not fair as i never even shop at this other store.
i swear i am not a problem customer but simply loss track of how many returns i had.
is there anything i can do? as my purchase reciept is still within the 30 day period.
here is a link to a copy of my approved return reciept:
http://i253.photobucket.com/albums/hh58/larzwarz/reciept.png
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