Question posted by Twgrigs on December 14th, 2015
Bed Bugs
I recently stayed at best western in Monroe Ohio at exit 29 off I 75. I booked a room for me and my wife and booked a room for my son and daughter. My son woke up covered in bug bites and after searching the bed and bedding we found a live adult bed bug inside the pillow case and took it to the manager. He offered 50 percent discount on the room with bugs. After arguing with him he gave full refund for one room only. He was not apologetic or seem to care in the slightest that we had such a terrible experience.
Current Answers
Answer #1: Posted by TommyKervz on December 15th, 2015 2:24 AM
If you want to comment on your recent stay or simply want answers to your questions about the Best Western International hotel chain, please don't hesitate to contact support center at 1-800-780-7234 or please click here and use the provided form to send your feedback to Best Western.
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