Question posted by groomskat12 on October 28th, 2011
I Still Cannot Play The Games U Are Taking My Money I Want To Cancel Immediately
The person who posted this question about Big Fish Games did not include a detailed explanation. Please use the "Request More Information" button to the right if more details would help you to answer this question.
Current Answers
Answer #1: Posted by BigFishGamesSupport on November 1st, 2011 5:24 PM
BigFishGamesSupport
Member since:
June 27th, 2011 Points: 270,120
Member since:
June 27th, 2011 Points: 270,120
It sounds like there might be a Big Fish Game Club membership on the account. The Game Club membership is optional, and you can get more information about it here:
You can cancel the membership at any time, either by following the instructions in this help article:
Or by contacting customer support:
If you'd like to contact customer support, just complete the request, click "Continue," and then click "Submit Question." We'll get back to you as soon as we can so we can get this taken care of.
Looking for assistance for Big Fish Games? Contact us directly here: http://bigfi.sh/CShelp
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