My Blackberry Has Been Stolen - What Are The Steps To Follow.

My blackberry has been stolen - what are the steps to follow. I don't have insurance and it was bought cash. Should I block the cell at MTN in the meantime. Thank you

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Answer #1: Posted by pchelper on November 1st, 2011 4:44 AM

pchelper

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October 20th, 2011

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1st thing, forget "tracking" your phone to recover it. If the phone is not sanding still on the sidewalk, there is little chance of you tracking ti down to an apartment building and getting it back, even it the GPS can tell you within 3 feet, where the phone is. And as far as I know, there are no after the fact "find my phone" type apps for Blackberry. If the app was not installed before it was stolen, the phone is gone for good.

Only thing I can add is, if you do have insurance, get that police report ASAP, because depending on the insurance company, you may have limited time to report it stolen, to file a claim. Some companies have a time frame of 48 to 72 hours to report stolen goods, others up to 14+ days, but check your policy or better yet call as soon as you know your item is stolen to find out what your time limit is. If you do not have cell phone insurance, your car, homeowners and maybe renters insurance may cover the loss. I have personally had homeowners pay for things stolen from my car (that were not covered by the auto insurance).

If you do report it stolen, you are LOCKED into having to file a police report and the claim can not be processed until you have that police report in hand to send to the Insurance company.

Nothing sucks more being too busy and missing the claim filing by one day. So if your phone was stolen on the 1st, DO NOT wait until the 30th to report it stolen.

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