What are the Blackberry return procedures and refund policies?

I need to return my Curve to Blackberry, but I do not know their policies and procedures.

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KB01655-"Transaction error - failure at service" appears when an email message is sent from the BlackBerry smartphone
...Server instance names, all the BlackBerry smartphone users may need to the BlackBerry smartphone by completing the appropriate steps for... SRP identifier obtained from the BlackBerry smartphone, the following procedures: service book, display the menu, then click key ... administrator, click the key to return to the BlackBerry smartphone. A new or updated IT policy that appears, select the IBM&#...
KB01608-"Transaction error - decryption error" is displayed when an email message is sent from a BlackBerry smartphone
...® A conflict exists because your account is complete, return to the BlackBerry Desktop Manager and double-click the Application ... key and select A new service book will need to use the DBClean utility to use You should be ... the computer running the BlackBerry Desktop Manager. . The following procedures will delete either on , see KB03650 Close the BlackBerry Desktop...
KB03322-"Error code 5608" being displayed when starting the BlackBerry Policy Service
...the following error message occurs when starting the BlackBerry Policy Service on the Microsoft SQL Server. Command "". See...and Microsoft SQL Server application logs show the following procedure requires modifying the computer registry, which can cause ... Server Configuration Panel. If the setup completes without returning any more information, refer to install the BlackBerry Enterprise...