Error Message 'no Cached Credentials'

Why does the error message " no cached credentials" come up whe try to download an app from BlackberryAppWorld?

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KB17678-Common error messages in BlackBerry App World
... to download BlackBerry App World. The selected application is currently unavailable. Please contact your device's cache. Contact [ support URL ] for more information. For more information, see KB17838 Warning: This is an account-specific error with the BlackBerry smartphone user's BlackBerry AppWorld account. Your transaction has not been processed. Please try again...
KB03956-"HTTP Error 403: Forbidden" appears on the BlackBerry smartphone when attempting to access the browser
...Data System log (MDAT) shows entries similar to the following error messages appears on in the pull rules, and access to the content is... a proxy or firewall. Resolution 1 Confirm the pull authorization configuration settings. Resolution 2 Clear the BlackBerry Browser cache from the BlackBerry smartphone. For instructions, see KB03865 Cause 3 Web traffic is blocked by a proxy or ...
KB19480-"Error 1904.Module" displays when trying to install BlackBerry Desktop Manager
... BlackBerry Desktop Manager KB19480 02-09-2010 When you try to install the most current version of BlackBerry Desktop Manager, a series of four errors appear to indicate that the following files were unable to register: GW.dll GWApi.dll desktopsetup_pb.dll syncae_pb.dll An error message that is similar to register the dynamic-link...