Brother International IntelliFax-2820 Support Question
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Question posted by pdmechanical on May 30th, 2012
Faxes Not Receiving
The fax machine will ring and say receiving but nothing comes out.
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Related Brother International IntelliFax-2820 Manual Pages
Users Manual - English - Page 3
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http://solutions.brother.com
Note (FAX-2820, FAX-2920, MFC-7220 and MFC-7225 only) ■ You can download the latest software, documents and utilities, read FAQs and troubleshooting tips, and learn how to your Fax Machine/Multi-Function Center needs. Register your product
By registering your machine performance up to register your new product, register on...
Users Manual - English - Page 4
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...FAX-2820/FAX-2910/FAX-2920) LE5803003 (MFC-7220/MFC-7225N) LG6156001 (FAX-2820/FAX-2910/FAX-2920) LG6156003 (MFC-7220/MFC-7225N) F2A046-10
QPD120
FX120
NC-2200w
NC-2100p
LS0087001 (English for USA and Canada) LS0087002 (French for Canada) FAX-2820/FAX-2910/FAX... and supplies
For best quality results use the system to receive faxed instructions and an Index of the Brother accessories and supplies ...
Users Manual - English - Page 9
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...compatible with wet hands.
Note (For FAX-2820, FAX-2910 and MFC-7220) If there are high voltage electrodes inside of the machine, make sure you to the machine or other features. To use the following... and then the power cord from the memory on page 11-6.)
WARNING There are faxes in the machine's memory, you need to print them before attempting any maintenance. Doing this User's...
Users Manual - English - Page 13
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...other media in the manual feed slot 1-11 About fax machines 1-12 Custom features 1-12 Do you have Voice ... Station ID 2-2
General Setup ...2-3 Setting the Mode Timer (FAX-2820, FAX-2910 and FAX-2920 only 2-3 Setting the Mode Timer (MFC-7220 and MFC-...7225N only 2-3 Setting the Paper Type 2-4 Setting the Paper Size 2-4 Setting the Ring...
Users Manual - English - Page 24
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... to help you set up numbers that are stored in the machine. Hook/Hold Lets you send a fax.
3 Navigation keys:
Menu/Set The same key is used ...FAX-2820, FAX-2910 and FAX-2920) previously stored dial numbers.
2 Fax and telephone keys:
Redial/Pause Redials the last number you called. A Shift (FAX-2820, FAX-2910 and FAX-2920 only)
To access One-Touch numbers 11 to program and store your machine...
Users Manual - English - Page 25
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...on the document while it is not available for FAX-2820, FAX-2910 and FAX-2920.
1 Pull out the ADF document support. Note The Scan feature is feeding.
1 - 7 FAX-2910, FAX-2920 and MFC-7225N:
The ADF can hold... up to 30 pages, if you feel them in . (100 to 20 pages, feeding each one individually through the machine. Use standard 20 ...
Users Manual - English - Page 34
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![](/manualimages/d/0/brother-international-mfc-7220-users-manual-english-c0b0968_34_7146.png)
... the Mode Timer (MFC-7220 and MFC-7225N only)
The machine has three temporary mode keys 2
on the control panel: Fax and Copy. Press Menu/Set.
3 Press Stop/Exit.
...machine takes after the last Scan or Copy operation before it returns to select 0 Sec,
30 Secs, 1 Min, 2 Mins, 5 Mins or Off.
Getting started
General Setup
Setting the Mode Timer (FAX-2820, FAX-2910 and FAX-2920 only)
The machine...
Users Manual - English - Page 40
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![](/manualimages/d/0/brother-international-mfc-7220-users-manual-english-c0b0968_40_bd74.png)
... PC Fax Receive was already on) ■ Receiving telephone calls
While TX Lock is on, the following operations are NOT available:
■ Sending faxes ■ Making telephone calls ■ Copying ■ PC printing (MFC-7220 only) ■ Scanning (MFC-7220 only)
Setting up your machine with multiple levels of security using TX Lock (FAX-2820, FAX-2910 and...
Users Manual - English - Page 45
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3 Setup Send
How to enter Fax mode
Before sending faxes or changing fax send or
receiving settings, make sure
(Fax) is not available for MFC-7220 and MFC-7225N.
FAX-2820, FAX-2910 and FAX-2920
MFC-7220 and MFC-7225N
How to dial
You can dial in green.
Manual dialing
Press all of the digits of the following ways...
Users Manual - English - Page 57
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![](/manualimages/d/0/brother-international-mfc-7220-users-manual-english-c0b0968_57_0469.png)
... if you do not receive many fax messages, use Distinctive Ring, or if you expect to pick up . (See Easy Receive on page 4-3.)
4 - 1 Use this mode. LCD Fax Only (automatic receive) Fax/Tel (fax and telephone)
External TAD (with an external telephone answering device only)
Manual (manual receive) (with an external answering machine. If the call is a fax call .
You control...
Users Manual - English - Page 58
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![](/manualimages/d/0/brother-international-mfc-7220-users-manual-english-c0b0968_58_917b.png)
... all.)
4 Press Stop/Exit.
4 - 2
Setup Receive
To select or change your Receive Mode
1 Press Menu/Set, 0, 1.
1.Receive Mode
2 Press ▲ or ▼ to select how many times
the line rings before the machine answers (00 - 04). Current Receive Mode
Fax : Fax Only F/T : Fax/Tel TAD : External TAD Mnl : Manual
Setting the Ring Delay
The Ring Delay sets the number of 4. (See...
Users Manual - English - Page 59
![](/manualimages/d/0/brother-international-mfc-7220-users-manual-english-c0b0968_59_8ccf.png)
![](/manualimages/d/0/brother-international-mfc-7220-users-manual-english-c0b0968_59_8ccf.png)
... Off means you have a voice call , the machine receives the fax.)
This pseudo/double-ring happens after the initial ringing from the phone company.
Only the machine rings and no other phones on the machine. -OR-
Easy Receive
When you use this feature you don't have to press Start or the Fax Receive Code 5 1 when you lift an external or extension...
Users Manual - English - Page 63
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![](/manualimages/d/0/brother-international-mfc-7220-users-manual-english-c0b0968_63_f0f8.png)
.... Press Menu/Set.
4 Use the dial pad to enter the name (up your machine to 20 (FAX-2820, FAX-2910 and FAX-2920), hold down Shift as you can store 10 (MFC-7220 and MFC-7225N) or 20 (FAX-2820, FAX-2910 and FAX-2920) fax or phone numbers for MFC-7220 and MFC-7225N.
The LCD shows the name...
Users Manual - English - Page 67
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...:On
Press Menu/Set. The faxes stored in the machine's memory when you change the remote fax options, an LCD question will also print the fax at
a time: Fax Forwarding-OR-Paging-OR- Fax Storage-OR-PC FAX Receive* -OR-Off. *MFC-7220 and MFC-7225N only ■ If received faxes are still in the FAX-2820, FAX-2910 and MFC-7220 memory...
Users Manual - English - Page 85
![](/manualimages/d/0/brother-international-mfc-7220-users-manual-english-c0b0968_85_2858.png)
![](/manualimages/d/0/brother-international-mfc-7220-users-manual-english-c0b0968_85_2858.png)
...■ This machine has been certified to comply with FCC standards, which the receiver is connected. ■ Call the dealer or an experienced radio/TV technician for the machine to operate properly ... of electrical shock, always disconnect all cables from that the products
Product Name: FAX-2820, FAX-2910, FAX-2920, MFC-7220 and MFC-7225N
comply with Canadian ICES-003. Important
Changes or...
Users Manual - English - Page 90
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![](/manualimages/d/0/brother-international-mfc-7220-users-manual-english-c0b0968_90_4e64.png)
... data is left in Use
The machine is set to Distinctive Ring Set Distinctive Ring to print again.
machine stopped the call.
See Document jams on page 1-7. DR Mode in the machine's memory.
Fail to send or receive again. Unit is too Hot The fuser unit is too hot.
(For FAX-2820, FAX-2910 and MFC-7220)
When you...
Users Manual - English - Page 136
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... send.
Guide
Note The factory settings are shown in headings of faxes you check the number of your Setup
country. Page
Counter
3. Serial No. 2.
Program your name and 2-2 fax number to exit
Main Menu 4. Receive Mode
2. Total
Copy
Print
List/Fax
-
-
-
-
- Machine
Info. (FAX-2820, FAX-2910, FAX-2920 and MFC-7220)
6. Drum Life
1.
B - 10
Lets you check the...
Users Manual - English - Page 139
![](/manualimages/d/0/brother-international-mfc-7220-users-manual-english-c0b0968_139_1fb1.png)
![](/manualimages/d/0/brother-international-mfc-7220-users-manual-english-c0b0968_139_1fb1.png)
... information.
Handset Volume Volume setting for changing your machine to respond to another pre-programmed fax number.
LCD (liquid crystal display) The display screen on the fax number that shows interactive messages during fax transmission and resends the pages of time that the Brother machine rings (when the Receive Mode setting is plugged into the EXT jack...
Users Manual - English - Page 140
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![](/manualimages/d/0/brother-international-mfc-7220-users-manual-english-c0b0968_140_c87f.png)
... FAX-2820, FAX-2910 and FAX-...received into your machine from a touch tone phone. Search An electronic, alphabetical listing of rings before the machine answers in numerical order.
Ring Delay The number of stored One-Touch, Speed-Dial and Group numbers. Speed-Dial A pre-programmed number for the machine's ring.
Paging This feature enables your machine to retrieve waiting fax...
Quick Setup Guide - English - Page 10
![](/manualimages/p/j/brother-international-fax-2920-quick-setup-guide-english-c0b0968_10_410d.png)
![](/manualimages/p/j/brother-international-fax-2920-quick-setup-guide-english-c0b0968_10_410d.png)
...:
http://solutions.brother.com
■ Please download and install the software first before connecting the machine to your Product Registration. You will receive a confirmation fax of your computer with the USB cable.
■ You must use with FAX-2820 and FAX-2920. You can also register your language (English or French)
by using
or
, and then...
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