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Brother International MFC-7360N Support Question

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Question posted by mohsenwildbill on April 30th, 2014

Brother Mfc 7360 Won't Receive Faxes

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Related Brother International MFC-7360N Manual Pages

Network Users Manual - English - Page 7

...Brother Solutions Center (http://solutions.brother.com/). For details, please see Internet fax (For MFC-7460DN, MFC-7860DN and MFC-7860DW: available as a download) on page 52. Secure Function Lock 2.0 (For MFC-7860DN and MFC..., you to send and receive fax documents using the Internet as the transport mechanism. (See Internet fax (For MFC-7460DN, MFC-7860DN and MFC-7860DW: available as a ...

Network Users Manual - English - Page 57

... server Note • In order to use this function, please download the necessary software from the Brother Solutions Center. (http://solutions.brother.com/) • You can use any TIFF-F viewer application. Any documents sent via the machine will automatically be reduced to send and receive fax documents using the Internet as attached TIFF-F files.

Quick Setup Guide - English - Page 19

...following network ports.  For network scanning, add UDP port 54925.  For network PC-Fax receiving, add UDP port 54926.  If you want to 5 users. Please download the latest driver ...are not using the Windows® Firewall, see Network menu in Start/All Programs/Brother/MFC-XXXX LAN (where MFC-XXXX is your model name). 19 Install MFL-Pro Suite on each computer. Go...

Software Users Manual - English - Page 99

... Programs, Brother, MFC-XXXX (or MFC-XXXX LAN), PC-FAX Sending, then PC-FAX Setup. 6 Brother PC-FAX Software (MFC models only) 6 PC-FAX sending 6 The Brother PC-FAX feature lets you have to do is set up the User Information separately for each Windows® account. 91 Note You can even attach a cover page. You can set up the receiving parties...

Software Users Manual - English - Page 113

... when you view and store faxes on locally or network connected machines. Once it has received the fax, it will continue to your PC. When enabled, your PC. Brother PC-FAX Software (MFC models only) PC-FAX receiving 6 The Brother PC-FAX Receive Software lets you start the PC-FAX receiving feature. It is unable to use PC-FAX receive, you may need to configure...

Software Users Manual - English - Page 114

.... Press OK. Press OK. Press OK. Running the PC-FAX Receiving software on your machine 6 You can optionally enable the Backup Print option. Brother PC-FAX Software (MFC models only) Enabling PC-FAX Receiving software on your PC 6 Click the Start button, All Programs, Brother, MFC-XXXX/MFC-XXXX LAN, PC-FAX Receiving and Receive. b Press a or b to choose Backup Print:On or...

Software Users Manual - English - Page 115

... .tif. d To play wave files (.wav sound files) when receiving a fax, check Play wave file when receiving FAX, and enter the path of the wave file. f If you start Windows®, check Add to change the path where PC-FAX files are saved. Brother PC-FAX Software (MFC models only) Setting up your PC tasktray, and then click...

Software Users Manual - English - Page 116

... Guide). The Network Settings dialog box appears. To change the name, enter the new name in IP Address. Brother PC-FAX Software (MFC models only) Configuring the Network PC-FAX Receiving Settings 6 The settings to send received faxes to your computer were automatically configured during the installation of the MFL-Pro Suite software, follow the steps below...

Software Users Manual - English - Page 117

...:21.tif'. 109 Once the fax has been received, the icon will change to once the received fax has a Double-click to run PaperPort™. Note 6 The subject of your PC is receiving a PC-FAX, the icon will alternate between and . The icon will change to open and view them. Brother PC-FAX Software (MFC models only) Viewing new...

Software Users Manual - English - Page 131

Choosing page setup options 8 You can change the settings for pop-up menu. Make sure Brother MFC-XXXX (where XXXX is your computer while sending or receiving a fax in the Format for Paper Size, Orientation and Scale, then click OK. 8 b From an application such as Apple TextEdit, click File, then Page Setup. You ...

Users Manual - English - Page 82

... Fax Journal report on page 72.) The Page Limit set in Secure Contact your Function Lock 2.0 for several minutes and then reconnect it .  If the problem continues, call Brother Customer Service. Do one of ...Cause Action The machine has a mechanical problem.  (For MFC-7360N and MFC-7460DN) Received fax messages still in memory will not lose any important messages.

Users Manual - English - Page 98

... split or blank pages. If your copy looks good, you probably had a bad connection, with the sending machine. Calls must call Brother Customer Service at http://solutions.brother.com/. Printing or printing received faxes Difficulties  Condensed print  Horizontal streaks  Top and bottom sentences are divided and printed on page 58.) The...

Users Manual - English - Page 100

... the Compatibility setting to Basic(for people sending manual faxes. Have someone send you a test fax:  If you received the test fax successfully, your Brother machine answers. If you are having problems receiving faxes or voice messages, set up correctly. (See Connecting an external TAD (telephone answering device) on page 35.) 1 Plug the telephone line cord directly...

Users Manual - English - Page 101

...Guide.) (For MFC-7860DW) Contact your administrator to all devices that send and receive information on the Transmission Verification Report, your business, a separate line with fax receiving tones. It ...your telephone line. Troubleshooting Sending faxes Difficulties Poor sending quality. Brother's ECM feature should help overcome this problem by turning Easy Receive to Basic(for VoIP). ...

Users Manual - English - Page 102

... your Secure Function Lock Settings. Right-click Brother MFC-XXXX Printer. Right-click Brother MFC-XXXX Printer. Make sure that Use Printer ...you try to turn on Fax mode. Copy difficulties Difficulties Cannot make a copy. Right-click Brother MFC-XXXX Printer. The Setup Receive settings (Menu, 2, ...only when the machine is in Fax mode. Make sure that the machine is online: (...

Advanced Users Manual - English - Page 13

...7 However, any prescheduled Delayed Faxes will be sent even if you turn off TX Lock. • If you forget the TX Lock password, please call Brother Customer Service. a Press Menu,...Fax Storage was already on)  PC Fax Receive (if PC Fax Receive was already on) While TX Lock is on TX Lock or Secure Function Lock 2.0, so they will show Verify: Press OK. Press OK. TX Lock (MFC-7360N and MFC...

Advanced Users Manual - English - Page 28

... you will be forwarded to multiple fax numbers. • You can use only one Remote Fax Option at http://solutions.brother.com/.) d Press a or b to be deleted. 22 IMPORTANT If you choose Backup Print On, the machine will also print the fax at the receiving machine. (For MFC-7360N and MFC-7460DN ) The faxes stored in the machine's memory...

Basics Guide - Page 82

... .  If the problem continues, call Brother Customer Service. Error Message Init Unable XX Jam Duplex Jam Inside Jam Rear Jam Tray Limit Exceeded Manual Feed No Paper No Response/Busy No Toner Cause Action The machine has a mechanical problem.  (For MFC-7360N and MFC-7460DN) Received fax messages still in memory will not lose...

Basics Guide - Page 98

... the sending machine. Ask the other party to hear fax receiving tones before pressing Start. 82 The corona wire for printing may not be dirty. Wait to send the fax again. If you are having difficulty with your machine B IMPORTANT For technical help , the Brother Solutions Center offers the latest FAQs and troubleshooting tips...

Basics Guide - Page 100

... the call before your Brother machine answers. Easy Receive is turned On. Have someone send you a test fax:  If you are having problems receiving faxes or voice messages, set up correctly. (See Connecting an external TAD (telephone answering device) on page 31.) If you were not able to receive the fax, then another device or subscriber service may...