Brother International MFC-7360N Support Question
Brother International MFC-7360N Support Question
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Question posted by ABCMa on March 8th, 2014
Brother Mfc 7360n Cant Send Fax Busy Ng Result
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Related Brother International MFC-7360N Manual Pages
Software Users Manual - English - Page 71
...Device Settings tab on page 70.) See Configuring Remote Setup on page 70. See Accessing Quick Dial on page 71. See Configuring Scan button settings on page 71. See Launching the BRAdmin utility on page 69. PC-FAX (See PC-FAX tab (MFC models only) on page 68.) See Sending... See Using Brother Solutions Center on page 73. See Accessing the...
Software Users Manual - English - Page 83
... See Accessing the Brother CreativeCenter on page 87.
4
4
75 Custom (See Custom tab on page 87.) See Creating a Custom tab on page 86. Device Settings (See Device Settings tab on page 83.)...image on page 82. PC-FAX (See PC-FAX tab (MFC models only) on page 81.) See Sending an image file from your computer on page 81. See Sending a scanned image on page 81...
Software Users Manual - English - Page 99
... updates on page 94.)
a Click the Start button, All Programs, Brother, MFC-XXXX (or MFC-XXXX LAN), PC-FAX Sending,
then PC-FAX Setup.
c Click OK to create the fax header and cover page. You can access User Information from an application as a standard fax.
The Brother PC-FAX Setup dialog box appears:
b Enter this information to save the User...
Software Users Manual - English - Page 107
...-FAX Sending, then PC-FAX Address Book. a In the Address Book dialog box, click the icon to
save the information.
99
The Brother Address Book Member Setup dialog box appears:
6
6
b In the Member Setup dialog box, enter the member's information. Brother PC-FAX Software (MFC models only)
Brother Address Book 6
a Click the Start button, All Programs, Brother, MFC-XXXX or MFC...
Software Users Manual - English - Page 131
... chosen in memory, or while scanning a document into the computer.
You can set the Paper Size, Orientation and Scale. Make sure Brother
MFC-XXXX (where XXXX is your computer while sending or receiving a fax in the Format for Paper Size, Orientation and Scale, then click OK.
8
b From an application such as Apple TextEdit, click...
Users Manual - English - Page 42
... to RESULT.
26 a Press Menu, 2, 4, 1. If you are several settings available for the Transmission Verification Report:
On: Prints a report after every fax you send.
On+Image: Prints a report after every fax you sent a fax.
Press OK. a Make sure you press Stop/Exit while the machine is not successful, NG will be missing. b (MFC-7360N)
Press Menu, 1, 7. (MFC...
Users Manual - English - Page 80
.... The toner cartridge is too hot. Send the fax again or connect the machine to check ...help, the Brother Solutions Center offers the latest FAQs and troubleshooting tips:
Visit us at http://solutions.brother.com/.
...MFC-7360N and MFC-7460DN ) See Transferring your machine identifies the error or required routine maintenance and shows the appropriate message. If this happens, your faxes or Fax...
Users Manual - English - Page 82
... Brother Customer Service. Clean the paper pick-up roller. (See Cleaning the paper pick-up roller may need to check your
Function Lock 2.0 for several minutes and then
reconnect it.
(For MFC...Exceeded Manual Feed No Paper
No Response/Busy No Toner
Cause
Action
The machine has a mechanical problem.
(For MFC-7360N and MFC-7460DN) Received fax messages still in Secure
Contact your ...
Users Manual - English - Page 83
Fax sending or copy operation in progress
Do one of the following :
problem.
(For MFC-7360N and MFC-7460DN )
Transferring your faxes or Fax Journal
report on page 69 before disconnecting the machine so you will not lose any
B
important messages.
Then turn off Fax Storage to avoid storing more faxes in the memory. (See Printing a fax from the memory...
Users Manual - English - Page 101
...tone.
When your business, a separate line with custom features.
Try sending the fax again. Try avoiding this problem. B
Custom features on page 31.)
Sending a fax call to Call ... Transmission Verification Report says RESULT:NG. Suggestions
Try changing your machine may create a problem sending or receiving
faxes. Brother's ECM feature should help overcome this problem by ...
Users Manual - English - Page 102
...(Windows® 7 and Windows Server® 2008 R2) Click the Start button and Devices and Printers.
Copies are available only
when the machine is unchecked. (Windows® XP ... Secure Function Lock settings.
86
Right-click Brother MFC-XXXX Printer. Vertical black line appears in Fax mode.
The Setup Receive
settings (Menu, 2, 1) and Setup Send settings (Menu, 2, 2) are blank. Make...
Advanced Users Manual - English - Page 3
...2 Security features
7
Security...7 TX Lock (MFC-7360N and MFC-7460DN 7 Secure Function Lock 2.0 (MFC-7860DW 8 Setting Lock 11 Restricting dialing 13
3 Sending a fax
14
Additional sending options 14 Sending faxes using multiple settings 14 Contrast ...14 Changing Fax Resolution 15
Additional sending operations 15 Sending a fax manually 15 Sending a fax at the end of a conversation 15...
Advanced Users Manual - English - Page 13
... able to continue to set the password, you forget the TX Lock password, please call Brother Customer Service. Security 1.TX Lock
b Enter a four-digit number for the new
password....it again. TX Lock (MFC-7360N and MFC-7460DN)
2
TX Lock lets you are NOT available:
Sending faxes
Copying
PC printing
Scanning
Note
• To print the faxes in memory, turn off...
Advanced Users Manual - English - Page 30
...FAX receiving in the Software User's Guide.)
Changing Remote Fax Options
4
If received faxes are left in your machine's memory when you change to PC Fax Receive from another Remote Fax Option, the LCD will ask you the following message:
Send Fax...On, the machine will also print the fax at the receiving machine. (For MFC-7360N and MFC-7460DN ) The faxes stored in the memory will be unchanged...
Basics Guide - Page 4
... for Canada) (MFC-7360N and MFC-7460DN) LX5112001 (English for USA and Canada) (MFC-7860DW) LX5688001 (English for USA and Canada) (MFC-7360N and MFC-7460DN) LX5112002 (French for Canada) (MFC-7860DW) LX5688002 (French for purchase.)
Note
In Canada, only Visa and MasterCard are available at most Brother retailers.
Ordering accessories and supplies
For best quality results use .
ii...
Basics Guide - Page 42
...+Image: Prints a report if your fax is not successful, NG will show as proof that you sent a fax. Press OK. Press OK. If you press Stop/Exit while the machine is unsuccessful due to RESULT on the Transmission Verification Report.
b (MFC-7360N)
Press Menu, 1, 7. (MFC-7460DN and MFC-7860DW) Press Menu, 1, 7, 1. Chapter 4
Faxing A4 size documents from the scanner...
Basics Guide - Page 82
... set in Secure
Contact your faxes or Fax Journal report on page 69 ... No Paper
No Response/Busy No Toner
Cause
Action
The machine has a mechanical problem.
(For MFC-7360N and MFC-7460DN) Received fax messages still in memory... machine from the power for several minutes, then reconnect it .
(For MFC-7860DW) Disconnect the machine from the power for your
Function Lock 2.0 for several...
Basics Guide - Page 83
Print the faxes that are stored in progress
Do one of the following:
problem.
(For MFC-7360N and MFC-7460DN )
Transferring your Secure Function ... again.
Clear the faxes from the power for several
minutes and then reconnect it .
If the problem continues, call Brother Customer Service.
Contact your administrator to send or copy the scanned pages.
...
Basics Guide - Page 101
...
Sending faxes
Difficulties Poor sending quality. Vertical black lines when sending. Make a copy to check your resolution to all devices that send and receive information on a single line. To free up . B
Custom features on a single, shared line with fax receiving tones. Suggestions
Try changing your machine's scanner operation.
If you subscribe to your business...
Basics Guide - Page 102
... Fax mode. Right-click Brother MFC-XXXX Printer. Right-click Brother MFC-XXXX Printer.
Make sure that Use Printer Offline is illuminated. (See How to access the Setup Receive and Setup Send menus... R2) Click the Start button and Devices and Printers. Suggestions
If FAX
is not illuminated, press it to turn on page 48.)
(For MFC-7860DW) Contact your Secure Function Lock ...
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