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Brother International MFC-9325CW Support Question

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Question posted by w0seg202 on July 21st, 2014

My Brother Mfc9325cw Wont Scan To Pdf

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Answer #1: Posted by waelsaidani1 on July 21st, 2014 1:58 AM

This answer was accepted by the poster of the original question.

waelsaidani1

Member since:
May 12th, 2013

Points: 19,501,797

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Reset the printer to see if the problem will be solved.

Press “Menu”
Press the arrow keys to find “Machine Info”.
Press “OK”.
Press the arrow keys to find “Reset Menu”.
Press “OK”.
Press the arrow keys to find “Drum”.
Press “OK”.
Press 1. to reset the drum counter.
Press “stop / exit” button to leave menu.

Related Brother International MFC-9325CW Manual Pages

Quick Setup Guide - English - Page 8

... you have other when receiving incoming calls. Your machine automatically answers every call as your Brother machine? Choose Fax Only as a fax. Choose Manual as your machine using a Telephone Answering Device on the same telephone line as your Brother machine? c Press Stop/Exit. 8 See the instructions below . See Voice Mail in Chapter 7 of...

Quick Setup Guide - English - Page 27

...accept the change. Press 1 twice for the fastest throughput speed. • Although the Brother MFC-9325CW can be used at a time. If you are going to connect the printer to your...Network machine (your system administrator prior to installation. To use the machine from other electronic devices can affect the data transfer speed of your machine to communicate with your machine, press Menu...

Users Manual - English - Page 19

... 1 Viewing documentation (Windows®) 1 To view the documentation, from the programs group, and then choose User's Guides in PDF format. Insert the Brother CD-ROM into your model name) from the Start menu, select Brother, MFC-XXXX (where XXXX is your CD-ROM drive. The CD-ROM main menu will appear. 1 If this window...

Users Manual - English - Page 21

... machine can be connected to your mobile device when connected on the main menu. PageManager is available as Web support (Brother Solutions Center), Customer Service and Brother Authorized Service Centers on page i and on the Brother CD-ROM.  Click Brother Support on a WiFi network. Viewing the Mobile Print/Scan Guide documentation 1 This Guide provides useful...

Users Manual - English - Page 45

... Secure Function Lock 2.0 (MFC-9325CW only) 4 Secure Function Lock lets you restrict Public access to the following machine functions:  Fax Tx  Fax Rx  Copy  Scan  USB Direct &#... user. If you forget it, you will have to reset the password call Brother Customer Service. Press OK. Press OK. Access to configure this feature. For information...

Users Manual - English - Page 62

... the correct Receive Mode 6 The correct Receive Mode is determined by the external devices and telephone subscriber services (Voice Mail, Distinctive Ring, etc.) you have (or will be using) on the same telephone line as your Brother machine? Brother uses the term "Distinctive Ring" but different telephone companies may have Voice Mail on...

Users Manual - English - Page 113

.... Printing pictures directly from a camera to the Brother machine is restricted. Set the number of the...Only Not Available Meaning Printing documents directly from a camera to the Brother machine is restricted. e The LCD shows one of copies if you... camera to print an image. Printing photos from a digital camera (MFC-9325CW only) Note If your ID has restricted options, the following messages ...

Users Manual - English - Page 115

... formats 14 Direct Print supports the following file formats:  PDF version 1.7 1  JPEG  Exif + JPEG  PRN (created by Brother driver)  TIFF (scanned by all MFC or DCP Brother models)  PostScript® 3™ (created by just.... 14 Printing data from a USB Flash memory drive (MFC-9325CW only) 14 With the Direct Print feature, you are prompted to.

Users Manual - English - Page 122

...; ControlCenter3 (Windows®)  ControlCenter2 (Macintosh)  Remote Setup  Faxing from your computer  Network Faxing  Network Printing  Network Scanning  Wireless Network Users (MFC-9325CW only) Note See Accessing the Software User's Guide and Network User's Guide on the CD-ROM includes the Software User's Guide and Network User...

Users Manual - English - Page 146

...speaking to 20 seconds.  End your outgoing message with your answering machine to your Brother machine answers. For example: "After the beep, leave a message or press l51 and Start...device or subscriber service may be interfering with your fax reception or there may be a problem with your Fax Receive Code for VoIP). (See Telephone line interference/ VoIP on page 143.) (For MFC-9325CW...

Users Manual - English - Page 147

.... Custom features on page 158.) Cannot send a fax. (For MFC-9325CW only) Contact your administrator to the machine. Suggestions If FAX is recommended...extra C memory, you try changing the Compatibility setting to all devices that send and receive information on a single telephone line with custom...Brother's ECM feature should help overcome this problem by pressing Stop/Exit.

Users Manual - English - Page 163

...Device (MFC-9325CW only) The protect switch of the USB Flash memory drive is indicated on the LCD. See Transferring your faxes or Fax Journal report on page 150.)  If the problem continues, call Brother...Start to remove any condensation from the power for 30 minutes to send or copy the scanned pages.  Press Stop/Exit and wait until the other operations in progress finish, ...

Users Manual - English - Page 165

...Device (MFC-9325CW only) An incompatible or broken device Remove the USB Flash memory drive from the power problem. C (The machine can be turned off for the color indicated on the LCD. (See Replacing a Toner cartridge on page 185.) Scan... on the on page 150.)  If the problem continues, call Brother Customer Service. for the color that is shorter than the paper size defined...

Users Manual - English - Page 246

Direct Print feature (MFC-9325CW) E Compatibility PDF version 1.7 1, JPEG, Exif + JPEG, PRN (created by Brother printer driver), TIFF (scanned by all Brother MFC or DCP models), PostScript®3™ (created by Brother BR-Script 3 printer driver), XPS version 1.0. 1 PDF data that includes a JBIG2 image file, a JPEG2000 image file or a transparency file is not supported. 230

Software Users Manual - English - Page 197

... Scan to USB (MFC-9325CW only) 11 You can change the color, quality and file name. 11 Resolution Color 100 dpi Color 200 dpi Color 300 dpi Color 600 dpi Gray 100 dpi Gray 200 dpi Gray 300 dpi B&W 200 dpi B&W 200x100 dpi File Format Options PDF / Secure PDF / JPEG / XPS PDF / Secure PDF / JPEG / XPS PDF / Secure PDF...

Software Users Manual - English - Page 200

... not change the settings. • If you want to change the scan configuration. (For Windows®, see SCAN on page 170.) a Load your Brother machine. If you want the scanned data in black and white, choose black and white in scan type on the Device Button tab of the ControlCenter3 or ControlCenter2 configuration. • If you...

Software Users Manual - English - Page 205

...installation of the following: 12  (Windows® XP) Right-click the Scanner Device icon and choose Properties. Network Scanning Configuring Network Scanning (For Windows®) 12 If you are using a different machine than the one of... then Scanners and Cameras. (Windows® 7) Click the button, All Programs, Brother, MFC-XXXX LAN, Scanner Settings, then Scanners and Cameras.

Software Users Manual - English - Page 214

...Scan Profile. You can choose from FTP/Network Scan Settings tab. i Choose the scan quality from the drop-down list. You can choose PDF, Secure PDF, XPS or JPEG for color or gray scale documents and PDF, Secure PDF... for example /brother/abc/) (up to 60 characters). Enter the Host Address (for example ftp.example.com) (up to 60 characters) or the IP address (for the scanned document. h ...

Software Users Manual - English - Page 217

... characters. You can choose from the drop-down list. Note If you choose Secure PDF, the machine will be displayed on the CIFS server (for example /brother/abc/) (up to 60 characters) or the IP address (for the Scan to Network profile. d The Host Address is the domain name of the flatbed/ADF...

Software Users Manual - English - Page 218

... name, go to Network using numbers 1-9 before it starts scanning. Press OK. Press OK, and go to step g.  Press a or b to choose PDF, Secure PDF or TIFF. h Press a or b to choose B&W 200 dpi or B&W 200x100 dpi. If you check Use PIN for example /brother/abc/) (up to choose Color 100 dpi, Color 200...