Brother International MFC-9970CDW Support Question
Brother International MFC-9970CDW Support Question
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Question posted by chenaaaa on March 24th, 2014
Mcf 9970cdw Wont Recognize Replacement Toner
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Related Brother International MFC-9970CDW Manual Pages
Users Manual - English - Page 9
... (and Toner Drum Unit, waste toner packs or oil bottles on -site service to you . Improper packaging may not apply to Province.
Neither Brother nor anyone other rights which vary from Province to you , Brother reserves the right to the Laser Printer/MFC/Fax machine and will repair or replace (at Brother Authorized Service...
Users Manual - English - Page 13
... Scanning using the scan key 58 Scanning using a scanner driver 59
A Routine maintenance
60
Replacing the consumable items 60 Replacing a Toner cartridge 64 Cleaning the corona wires 70 Replacing the drum unit 75 Replacing the belt unit 82 Replacing the waste toner box 88
B Troubleshooting
95
Error and maintenance messages 95 Transferring your faxes or Fax Journal...
Users Manual - English - Page 76
Order No. To avoid any inconvenience, you may want to replace the consumable items before the machine stops printing. BU-300CL
Waste toner box See Replacing the waste toner box on page 64.
Toner cartridge See Replacing a Toner cartridge on page 88. TN-310BK, TN-315BK, TN-310C, TN-315C, TN-310M, TN-315M, TN-310Y, TN-315Y...
Users Manual - English - Page 77
Consumable item to replace
Toner cartridge
X = Black, Cyan, Magenta, Yellow
WT Box End Soon Waste toner box
Approximate life
2,500 pages 1 2 3 6,000 pages 1 2 4 1,500 pages 1 2 3 3,500 pages 1 2 4 50,000 pages 1
How to replace See page 64. See page 88.
1 Letter or A4 size single-sided pages. 2 Approx. cartridge yield is declared in accordance with ISO...
Users Manual - English - Page 78
...
Consumable item to replace
Replace Toner X Toner cartridge
X = Black, Cyan, Magenta, Yellow
Approximate life
2,500 pages 1 2 5 6,000 pages 1 2 6
1,500 pages 1 2 5
Replace Parts Drum unit Drum
3,500 pages 1 2 6 25,000 pages 1 3 4
Drum Stop Replace Parts Belt Unit Replace WT Box
Belt unit Waste toner box
50,000 pages 1 50,000 pages 1
Replace Parts Fuser Unit
Replace Parts Laser Unit...
Users Manual - English - Page 80
... can print approximately 2,500 pages (black) or approximately 1,500 pages (cyan, magenta, yellow) 1. The toner cartridges that you clean the machine when you use only Genuine Brother Brand toner cartridges. Replace Toner A
When the LCD shows Replace Toner the machine will stop printing until immediately before you put it ready before you want to buy a new...
Users Manual - English - Page 81
Routine maintenance
c Hold the green handle of the drum unit. A
65
Pull the drum unit out until it stops.
b Press the front cover release button and
then open the front cover. Replacing the toner cartridges A
a Make sure that the machine is turned
on.
Users Manual - English - Page 84
... an unpacked drum unit is caused by the use only Genuine Brother Brand replacement toner cartridges. To protect your machine. IMPORTANT
• Wait to distribute the toner evenly inside the cartridge. h Repeat steps e to g to clean each of potentially incompatible toner and/or cartridges in the Brother machine may cause damage to the machine...
Users Manual - English - Page 86
....
l Push the drum unit in until the LCD clears the Please Wait message and returns to Ready mode.
70
Cleaning the corona wires A
If you replace a toner cartridge, DO NOT turn off the machine's power switch or open the front cover.
Users Manual - English - Page 91
...
actual drum life, such as the temperature, humidity, type of paper, type of toner used only in the drum unit. (See Cleaning the corona wires on . A
75 Because we cannot guarantee a minimum number of the machine itself. Replace the drum unit with a non-Brother drum unit may reduce not only the print...
Users Manual - English - Page 92
... drum unit A
IMPORTANT
• While removing the drum unit, handle it carefully because it off with cold water.
• Every time you replace the drum unit, clean the inside of the machine. (See Cleaning and Checking the machine in Appendix A of the Advanced User's Guide.)
a Make sure that ...
Users Manual - English - Page 104
... turned
on the LCD, you get into a fire.
b Press the front cover release button and
then open the front cover. Replacing the waste toner box
A
Order No. WT-300CL A new waste toner box can print approximately 50,000 Letter or A4 size single-sided pages. It could explode.
WT Box End Soon A
If...
Users Manual - English - Page 107
... touch the shaded parts shown in the illustration. The orange
packing pieces are not required for the
replacement waste toner box. Routine maintenance
f Remove the two pieces of the belt unit
with both hands and lift ... it out.
Note
This step is only necessary when you are replacing the waste toner box for the first
A
time, and are installed at the factory
to protect your machine during ...
Users Manual - English - Page 111
... the appropriate message. Reinsert the device and try it on again.
Put in a new drum unit. (See Replacing the drum unit on page 76.)
Put in a new belt unit. (See Replacing the belt unit on page 82.)
Put in a new waste toner box. (See Replacing the waste toner box on the
LCD, then...
Users Manual - English - Page 112
...paper is not jammed inside the machine after a room temperature change. If this error message appears again, replace the DIMM with a new one. (See Installing extra memory in Appendix B of the Advanced User's... from the power for several minutes. closed . The temperature of the drum unit or toner cartridge is spinning, remove any obstacles that is not completely Close the front cover of the...
Users Manual - English - Page 114
...; Refill the paper in the paper tray of the Advanced User's Guide.)
Printing color documents is not installed properly.
Re-install the waste toner box. (See Replacing the waste toner box on LCD is not
cartridge for the color Pull out the drum unit. Secure Function Lock Settings.
answer or is too low...
Users Manual - English - Page 117
... Kit call Brother Customer Service.
Open the back cover to let the printed paper out on the LCD before you get a Replace Toner message. Document is indicated on the face up output tray and then press Black Start or Color Start. Choose a paper size which is supported by ...
Users Manual - English - Page 118
Buy a new waste toner box before you get a Replace WT Box message.
102 The waste toner box is near the end of its life. Action Remove the USB Flash memory drive from the USB direct interface. Error Message Unusable Device
WT Box End Soon
Cause
An incompatible or defective device has been connected to the USB direct interface.
Users Manual - English - Page 137
...® 2008 R2) Click the Start button and Devices and Printers. Make sure that Use Printer Offline is...vertical lines on copies are installed properly. (See Replacing the drum unit on page 76.)
...recognizing the machine's input buffer's full signal. Right-click Brother MFC-XXXX Printer.
Right-click Brother MFC-XXXX Printer. or it is turned on.
Check that the toner...
Users Manual - English - Page 208
... See Quick Setup Guide and Network User's Guide.
T
TAD (telephone answering device),
external 32, 34 connecting 40, 41
recording OGM 41 Teen Ring 38 Telephone line
connections 41 difficulties 117 interference 126 multi-line (PBX 41 Text, entering 172 Toner cartridge replacing 64 Troubleshooting 117
document jam 104, 105
error messages on LCD...
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