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Brother International SE-400 Support Question

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Question posted by yolandaalaniz on January 2nd, 2013

My Material Gets Stuck And The Top Tread Gets Tangled Underneath Plate.

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Answer #1: Posted by zifralogic on January 3rd, 2013 5:24 AM
This answer was accepted by the poster of the original question.
zifralogic

Member since:
January 3rd, 2013

Points: 2,290
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Your issue is the balance between the bobbin tension and the upper tension. When I had this issue I took my machine in for a tune up, and that fixed it.

Related Brother International SE-400 Manual Pages

Users Manual - English - Page 1

Computerized Embroidery and Sewing Machine Operation Manual Product Code 885-V31/V32/V33 GETTING READY SEWING BASICS UTILITY STITCHES EMBROIDERY APPENDIX Please visit us at http://solutions.brother.com where you can get product support and answers to frequently asked questions (FAQs).
Users Manual - English - Page 6

...12 Operation panel ...13 GETTING READY 15 Turning the Machine On/Off 16 Power supply precautions ...16 Turning on the machine ...17 Turning off the machine ...17 LCD (Liquid Crystal... holder 45 Sewing Cylindrical Pieces 46 Free-arm sewing ...46 SEWING BASICS 47 Sewing...48 General sewing procedure ...48 Selecting stitching ...49 Positioning the fabric ...50 Starting to sew...51 Securing ...
Users Manual - English - Page 15

... selected stitch or pattern and error messages appear in the LCD. f Utility stitch key Press this key to "LCD (Liquid Crystal Display) Operation" (page 18). i Sewing machine help key Press to get help on the LCD with your finger or the touch pen to perform operations.
Users Manual - English - Page 18

... use extension cords or multi-plug adapters with wet hands. GETTING READY Turning the Machine On/Off This section explains how to turn off the main power first. Fire or electric shock may result. ● When unplugging the machine, always turn the sewing machine on and off the main power and remove the plug in...
Users Manual - English - Page 20

... of stitches contained i Horizontal mirror image j Automatic thread cutting k Automatic reverse/reinforcement l Single/twin needle sewing and needle stop position Memo z A different screen is displayed when the embroidery unit is attached. Viewing the...the front of the sewing machine. When you touch the LCD screen according to the message displayed on the LCD. 18 GETTING READY LCD (Liquid...
Users Manual - English - Page 22

X The LCD comes on the sewing machine. X The initial stitch screen appears again. GETTING READY Turn on . Press the item to be set. Press b panel. (Settings key) on the display Example: Changing the needle stop position X The setting screen appears. Memo z "NO" is installed in the sewing machine. z "VERSION" is the program version which is the...
Users Manual - English - Page 24

GETTING READY Winding/Installing the Bobbin This section describes how to observe the following precautions concerning the bobbin. CAUTION ● Only use the Bobbin (part code: SA156, SFB (XA5539-151)) designed specifically for this sewing machine. b a c a Bobbin-winding thread guide b Bobbin winder shaft c Bobbin 22 Use only the included bobbin or bobbins of any...
Users Manual - English - Page 27

... the bobbin or the needle may become tangled and fail to cut it clockwise. If the bobbin is displayed on the foot controller. Otherwise, the sewing machine may wind around j the bobbin five ... that the thread is wound counterclockwise, the thread may be damaged. Note z Do not get away from the foot controller. X The bobbin winding will stop button) once. Wind the...
Users Manual - English - Page 28

... winder presser, otherwise the machine may become tangled under the bobbin winder seat. you cannot wind off the thread according to stop the bobbin winding. a a Start/stop button) once to the following procedure. In such a case, wind off the thread by removing the screw. Memo z When the sewing machine is started or the handwheel...
Users Manual - English - Page 30

...; Be sure to the right. b a Needle position button b Presser foot lever Turn off the sewing machine. a Bobbin cover b Latch X The bobbin cover opens. Remove the bobbin cover. Otherwise, the ...tension will be incorrect. Lightly hold e the end of the thread with your right hand. GETTING READY Press (Needle position button) once or a twice to insert the bobbin correctly. a ...
Users Manual - English - Page 34

...tangled or the needle may bend or break. Check the handwheel and, if this mark is inserted onto the spool pin. b a a Spool pin b Spool cap Place the spool of thread on the handwheel is not raised, the sewing machine...mark on the spool pin, and then thread the machine. Raise the presser foot lever. a Mark on the machine. GETTING READY Threading the upper thread Set the spool of ...
Users Manual - English - Page 38

..., refer to steps a through the eye of the same stitch with the twin needle, the sewing machine may break. Raise the presser foot lever, pass the end of the d thread through the .... CAUTION ● Do not touch a button. Be sure to back. GETTING READY ■ Threading the needle manually (without using the needle threader) When using special thread, such as described ...
Users Manual - English - Page 42

...to 100/16 needle, regardless of the fabric or thread. ■ Embroidery needles Use a 75/11 home sewing machine needle. a a a Flat surface 40 a b a Flat side b Needle type marking CAUTION z If..., thread and needle is bent. GETTING READY Memo z The lower the thread number is even. z A 75/11 needle is already installed when the sewing machine is being operated. When embroidering on...
Users Manual - English - Page 46

...lever b Presser foot holder c Notch d Pin X The presser foot is installed, turn off the sewing machine, attach the correct presser foot, and then select the desired stitch again. If the wrong presser foot ...presser foot that the correct presser foot is aligned with the selected stitch, refer to sew. GETTING READY Place a different presser foot below the holder e so that the f presser...
Users Manual - English - Page 51

...and get the a matching presser foot ready. • Refer to "Replacing the presser foot" (page 43). c X The straight stitch (left needle position) is installed, turn off the sewing machine, ...reverse/reinforcement stitching and adjust the stitch length, etc. • For details on the sewing machine. Note z When a stitch is difficult, use the included touch pen. Selecting stitching ...
Users Manual - English - Page 64

b • For details on the screen. 1 2a 4 3b X You get , and the sewing machine is set . Automatically cutting the thread The sewing machine can be set to automatically cut the threads at the end of the stitching. Position the fabric under the presser foot, and d then press (Start/...
Users Manual - English - Page 120

..., such as denim, use them for embroidery. The needle may become tangled. For details, refer to "Attaching a stabilizer material to "Replacing the needle" (page 41). z When replacing the needle, refer to the fabric" (page 126). ■ Needle Use a 75/11 home sewing machine needle. For the bobbin thread, use the embroidery thread or country...
Users Manual - English - Page 125

... z Do not touch the connector in place. Note z Always turn off the sewing machine. It may cause malfunctions. a Pull the flat bed attachment off to attach the embroidery unit. Attaching the Embroidery Unit This section describes how to the left. Get the included embroidery unit ready. Otherwise injury may cause malfunctions. b a Carriage a a Flat...
Users Manual - English - Page 160

... attached during the process, the pattern may be misaligned. The fabric is pinched. Remove the tangled thread. The upper thread was being embroidered, and the fabric is plugged up correctly. Correct ...frame is on the frame once again so that the material coming out of the thread guide cover. It is loose. Stop the sewing machine and set up correctly. Be careful when removing or...
Users Manual - English - Page 163

...22 When the embroidery unit is attached. The upper thread has become tangled around the bobbin case, and the 24 needle is bent and hitting the needle plate, etc., so the sewing machine stops (refer to page 154). 25 You tried to use a function.../reinforcement stitch button was pressed after selecting a pattern which is 17 saved in the machine's memory without pressing (Retrieve key).

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