Canon MX300 Support Question
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Question posted by ariffff on July 19th, 2014
Canon Mx300 I Cant Send Faxes
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Related Canon MX300 Manual Pages
MX300 series Quick Start Guide - Page 4
.... and other countries. z "Windows Vista" is a registered trademark of Microsoft Corporation, registered in order that it will be an easy-to-use guide to your Canon PIXMA MX300 series Office All-In-One. About Consumables Consumables (ink tanks / FINE Cartridges) are subject to be reproduced in any form, in whole or in the...
MX300 series Quick Start Guide - Page 5
...Sending Faxes 40 Using Other Useful Sending Functions.........44 Receiving Faxes 45 Using Other Useful Receiving Functions ......51 Document Stored in Memory 52 Summary of Reports and Lists 55
Routine Maintenance 57 When Printing Becomes Faint or Colors... on a PictBridge Compliant Device 91 Scanning Problems 92 Problems Receiving Faxes 92 Problems Sending Faxes 94 Telephone Problems 95
...
MX300 series Quick Start Guide - Page 7
...'s normal operation after resolving a printing error or removing jammed paper. (17) [ (-) and ] (+) buttons Scroll through menu selections, and increase or decrease the number of the fax you are sending.
Before Using the Machine
3 Also changes the mode when entering characters.
(16) OK button Finalizes your selection for the menu or setting item.
MX300 series Quick Start Guide - Page 10
...
Turning on the Machine
Before turning on page 70. z The machine is sending or receiving a fax, or when there are using the machine connected to confirm that the Power lamp is ...turned off while the machine is connected to turn on your computer (or a compatible device).
Important
...
MX300 series Quick Start Guide - Page 36
...•BH25 8ER
TELEPHONE BOOLE (945 13) 51617 - z For color sending, the sender information is printed inside or outside the image area. For details on the date format settings, refer to "DATE DISPLAY" in "FAX SETTINGS" of transmission (B) Your fax/telephone number
You can select FAX or TEL to be printed on -screen manual. See...
MX300 series Quick Start Guide - Page 44
... Documents" on page 41.
Sending Faxes
Flow of Sending Faxes
The operation flow of the original, press the OK button to send on the Platen Glass and press the Color or Black button.
(2) After scanning all pages of sending faxes is as follows. Step 1
Load the original to send the fax.
40
Faxing Step 4
Send Faxes.
(1) Press the Color or Black button.
Step...
MX300 series Quick Start Guide - Page 45
... the contrast setting reduces the difference between light and dark.
Before Sending Faxes
z Adjusting the Scan Contrast or the Image Quality (Fax Resolution)
z Adjusting the Scan Contrast
Contrast is the degree of the document you send. Faxing
41 z Adjusting the Image Quality (Fax Resolution)
You can adjust the contrast among three contrast levels.
(1) Press the...
MX300 series Quick Start Guide - Page 46
... as necessary.
Note
z To cancel sending a fax, press the Stop/Reset button. z Memory sending z Dialing the coded speed dial z Redialing
z Sending Faxes (Memory Sending)
1 Prepare for black & white sending. (3) When the following message is being sent, press the Stop/Reset button, then follow the instructions on the Platen Glass.
Important
Color sending is enabled by default.
MX300 series Quick Start Guide - Page 47
... REDIAL settings in TX SETTINGS under FAX SETTINGS.
To cancel sending a fax while it is standing by default. You can set for black & white
sending. Note
z For details on sending faxes, see "Printing or Deleting a Document in progress, press the Stop/Reset button, then follow the instructions on page 42. Important
Color sending is busy, the machine will...
MX300 series Quick Start Guide - Page 48
..." of the User's Guide on the line or connection conditions.
44
Faxing Note
z If the sender's or receiver's fax is not ECM-compatible, the fax will be sent/received in ECM (Error Correction Mode).
z You can send faxes using the fax driver from any application software that has a printing function.
Refer to a computer, you can disable...
MX300 series Quick Start Guide - Page 54
... be printed and "RECEIVED IN MEMORY" is displayed. Note
If the sender sends a document that is selected as 11" x17" or Legal-size, the sender's machine may send the fax automatically shrunk or divided, or send only a part of rings for fax calls in RING COUNT in the Rear Tray to select PLAIN PAPER.
...
MX300 series Quick Start Guide - Page 69
... and take appropriate action. For details, refer to "AUTO PRINT RX" in fax mode (the received fax is disabled. You can continue printing for a while, but we recommend you select...) and Canon IJ Printer Utility (Macintosh).
(A)
(A) Confirm whether any symbols are displayed here. z Ink is low while printing in fax mode
z Ink is low while receiving a fax in "FAX SETTINGS" of a Color and Black...
MX300 series Quick Start Guide - Page 79
... page 88 z "Error Message Appears on the Computer Screen" on page 89 z "Error Message Appears on a PictBridge Compliant Device" on page 91 z "Scanning Problems" on page 92 z "Problems Receiving Faxes" on page 92 z "Problems Sending Faxes" on page 94 z "Telephone Problems" on page 95
If an Error Occurs When the Machine Is Connected to...
MX300 series Quick Start Guide - Page 81
...turn the machine off and back on your Canon service representative. Reload the paper correctly and ...DEVICE IN USE CANNOT TURN OFF
MEMORY IS FULL
Note
Pressing the Stop/Reset button also enables you still cannot send the fax, set to ON. If paper has jammed in the machine, clear the jam, reload the paper in the handset cradle correctly. You are unable to resolve the error, when sending faxes...
MX300 series Quick Start Guide - Page 82
.... When the machine sends or receives a fax, it in its memory is lit The LCD may be able to resend the faxes. Contact the other than the ON/OFF button.
78
Troubleshooting When the problem is resolved as described, the fax stored in memory is not color-compatible.
Action
z If the Power lamp is off...
MX300 series Quick Start Guide - Page 98
...to your telephone line provider. Problems Sending Faxes
Cannot Send a Fax
Cause
The machine is not loaded properly. The document is not powered on . Action
z You cannot send faxes if the power is flashing. Refer...'s Guide on page 30. Another document is connected correctly to the External Device Jack. Check that the fax number is connected to the proper jack. If so, then there is...
MX300 series Quick Start Guide - Page 103
... from memory (Based on ITU-T No.1 chart for US specifications and Canon FAX Standard chart No.1 for others, both in standard mode or Canon FAX Standard chart No.1, standard mode.) Color: Approx. 1 minute/page at 33.6 Kbps, ECM-JPEG, transmitting from memory (Based on Canon COLOR FAX TEST SHEET.)
Halftones: 256 levels of gray Density adjustment: 3 levels
Transmission...
MX300 series Quick Start Guide - Page 111
... procedure to send any message via a telephone FAX machine unless such message clearly contains in the manual. One Canon Plaza Lake Success, NY 11042 1-516-328-5600
Canon U.S.A., INC...equipment. z Consult the dealer or an experienced radio/TV technician for a Class B digital device, pursuant to be (a) repaired utilizing new, remanufactured, repaired and/or recycled parts (b) exchanged for...
MX300 series Quick Start Guide - Page 117
... 72
Copying 17
E
Error Message 76
F
Faxing preparing 28 receiving 45 sending 40
H
Handling Original Documents 8
L
Legal ... Macintosh 21 Windows 20
Printing Photographs Directly from a Compliant Device 23
PictBridge print settings 25
R
Replacing a FINE Cartridge ...102 Scanning Images 22 Specialty Media 9 Specifications 98
copy 98 fax 99 general 98 PictBridge 100 scan 98 telephone 99 System Requirements...
MX300 series Easy Setup Instructions - Page 2
...and go to Step d. See Step 1- m When the PIXMA Extended Survey Program screen appears, confirm the message. Note If...instructions to install the software. "Microsoft" is a trademark of Canon printers. Important If the Found New Hardware or Found New Hardware ... this program regarding the use of Microsoft Corporation. You cannot send faxes from step c to install the software.
e If the...
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