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Canon MX310 Support Question

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Question posted by lildgo on April 17th, 2014

Canon Mx310 Can't Access Color Ink Cartrige

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Related Canon MX310 Manual Pages

MX310 series Quick Start Guide - Page 4

...® guidelines for 5 years after production has stopped. Copyright This manual is a registered trademark of Canon U.S.A., Inc. © 2007 Canon U.S.A., Inc. Trademarks z "Microsoft" is copyrighted by Canon U.S.A., Inc. About Consumables Consumables (ink tanks / FINE Cartridges) are not intended to be understood to your Canon PIXMA MX310 series Office All-In-One. and other countries.

MX310 series Quick Start Guide - Page 6

...14) (13) (1) ON/OFF button / Power lamp Turns the machine on -screen manual. (7) Menu button Accesses the menus and settings to indicate the power status. Also enters pauses between or after numbers when dialing or ...ink-out, occurs. (6) SCAN button Switches the machine to the settings selected. Lights when there are documents stored in progress. (13) Color button Starts color ...

MX310 series Quick Start Guide - Page 17

...to jam or malfunction. z Do not touch the printed surface nor stack the printed sheets until the ink is not rectangular z Paper bound with staples or glue z Paper with adhesives z Paper decorated with... holes z Paper that is too thick (plain paper, except for Canon genuine paper, weighing more than 17 lb / 64 gsm) z Paper that is fixed. Using such...

MX310 series Quick Start Guide - Page 60

...list. Note If you can check its details on page 54. 56 Faxing z indicates a color document being sent or printed. z indicates a black & white document being sent or printed... transaction number from 0001 to display the details (e.g. z < > indicates a color document. Displaying Details of Documents in memory. z If ink is low or has run out while receiving a fax z If the paper ...

MX310 series Quick Start Guide - Page 63

... -screen manual. Refer to confirm the condition of ink. If the problem is displayed on the LCD, see "An Error Message Is Displayed on the LCD" on page 64. Routine Maintenance When Printing Becomes Faint or Colors Are Incorrect When printing becomes faint or colors are incorrect, the print head nozzles on page...

MX310 series Quick Start Guide - Page 65

...Example: When white streaks appear (Color ink) 2 When cleaning is not enough ink. Replace the FINE Cartridge if the remaining amount of this pattern are missing (Black ink) (2) If these patterns have... page 66. 1 Check the nozzle check pattern you printed. (1) (2) (1) If lines of ink is insufficient. See "Replacing a FINE Cartridge" on page 62. Routine Maintenance 61 Examining the Nozzle...

MX310 series Quick Start Guide - Page 70

..." in "An Error Message Is Displayed on the LCD" on the LCD to inform you to detect the remaining ink level. BLACK INK LOW COLOR INK LOW CHECK INK U163 BLK COL CHECK INK U162 BLK COL Ink is displayed on page 78 and take appropriate action. 66 Routine Maintenance The machine cannot print if the wrong...

MX310 series Quick Start Guide - Page 71

... and Canon IJ Printer Utility (Macintosh). (A) (A) Confirm whether any symbols are displayed here. The function for detecting the remaining ink level is disabled. BLK INK VOL UNKNOWN COL INK VOL ...you replace the FINE Cartridge promptly. Ink may not be displayed. Ink is displayed on -screen manual. See "CHECK INK U162" in "FAX SETTINGS" of a Color and Black FINE Cartridges may have ...

MX310 series Quick Start Guide - Page 72

.... Note If you have pressed the Stop/Reset button for at least 5 seconds when "CHECK INK", "BLK INK VOL UNKNOWN", or "COL INK VOL UNKNOWN" appears on the taskbar during printing. 1 Open the Canon IJ Printer Utility. Refer to open each of the User's Guide on-screen manual. 2 Click View Printer Status on the...

MX310 series Quick Start Guide - Page 73

... or when black-and white printing is specified. To maintain optimal printing quality, use a FINE Cartridge within six months of specified Canon brand FINE Cartridges. Canon recommends to obtain optimum qualities. z Color ink may not print out properly if you remove a FINE Cartridge, replace it is reinstalled. „ Replacing FINE Cartridges When FINE Cartridges...

MX310 series Quick Start Guide - Page 76

... dry and unusable if it off the power outlet strip before the Power lamp goes out, this blockage. 72 Routine Maintenance Note z Ink may blur depending on the paper in color, or perform Print Head Cleaning, about once a month to dry and clog. „ When You Are Not Using the Machine for...

MX310 series Quick Start Guide - Page 82

... machine. 78 Troubleshooting See "Replacing a FINE Cartridge" on the device before connecting your Canon service representative. Ink may not be disabled. This error message indicates that the ink absorber is still not resolved, check if you can continue under the ink out condition. Make sure that Canon shall not be correctly detected. The function for detecting...

MX310 series Quick Start Guide - Page 84

...one of the following conditions, the machine will not be able to OFF. z OFF is not color-compatible. The recipient's fax machine is selected for a moment. Press the Black button to IF ...: load the paper and press the OK button. If required, try sending or receiving again. z Ink is not using a G3 machine. Alternatively, you entered has not been registered. See "Redialing" on...

MX310 series Quick Start Guide - Page 89

...operation. „ Printing Does Not Start/Printing Is Blurred/Colors Are Wrong/Straight Lines Are Misaligned Cause Action FINE Cartridge is no ink left. Many types of the paper. Make sure to ... this case, the print result may be printed misaligned. See "When Printing Becomes Faint or Colors Are Incorrect" on the wrong side may be stuck between the contact points. Remove the FINE...

MX310 series Quick Start Guide - Page 90

... Plate Cleaning to become stained with high color saturation such as photographs or images in deep color, we recommend using is too thin. ...Make sure that the paper you are using Photo Paper Pro or other Canon specialty paper. See "Media Types You Cannot Use" on -screen manual. 86 Troubleshooting „ Printed Paper Curls or Has Ink...

MX310 series Quick Start Guide - Page 100

...until the job ends. For details on Canon-brand PictBridge compliant devices. For details, see "REQ. When it is ...INK U051/U052/U053/ U059" in "An Error Message Is Displayed on the LCD" on the LCD and take the appropriate action to resolve the error, see "An Error Message Is Displayed on the LCD" on the machine. For errors on non-Canon PictBridge compliant devices...

MX310 series Quick Start Guide - Page 101

...z After a power failure or disconnecting of ink. See "An Error Message Is Displayed on the LCD" on -screen manual. Refer to your Canon service representative. z The FINE Cartridge may not.... See "Printing the Activity Report Manually" on page 66. Error Message On PictBridge Compliant Device "No ink"/ "Ink cassette error" "Hardware Error" "Printer error" Action z The FINE Cartridge has or may...

MX310 series Quick Start Guide - Page 107

... Printing resolution (dpi) Interface Print width Acoustic noise level Operating environment Storage environment Power supply Power consumption External dimensions Weight Canon FINE Cartridges ADF capacity General Specifications 4800 (horizontal)* x 1200 (vertical) * Ink droplets can be placed with USB 2.0 Hi-Speed standard is fully upwardly compatible with USB Full-Speed (USB 1.1), it can...

MX310 series Quick Start Guide - Page 108

... memory (Based on ITU-T No.1 chart for US specifications and Canon FAX Standard chart No.1 for others, both in standard mode or Canon FAX Standard chart No.1, standard mode.) Color: Approx. 1 minute/page at 33.6 Kbps, ECM-JPEG, transmitting from memory (Based on Canon COLOR FAX TEST SHEET.) Halftones: 256 levels of gray Density adjustment...

MX310 series Quick Start Guide - Page 115

...Pre-Installation Requirements for MX310 Order Information When ...the telephone company. The telephone line cable should contact their local authorized Canon Facsimile Service Dealer for this product is a REN of this equipment is...0.3). A plug and jack used to determine the number of devices that may result in the devices not ringing in the format US:AAAEQ##TXXXX. Users should ...