Canon MX310 Support Question
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Question posted by Ralphgrrsti on December 14th, 2013
Canon Mx310 Prints Lines When In Color
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Related Canon MX310 Manual Pages
MX310 series Quick Start Guide - Page 4
... product meets the ENERGY STAR® guidelines for 5 years after production has stopped. As an ENERGY STAR® Partner, Canon Inc.
Disclaimer Canon U.S.A., Inc.
About Consumables Consumables (ink tanks / FINE Cartridges) are subject to your Canon PIXMA MX310 series Office All-In-One. with all rights reserved. All information regarding the accuracy thereof. z "Windows" is...
MX310 series Quick Start Guide - Page 5
... Changing the Copy Settings 19 Using Useful Copy Functions 21
Printing from Your Computer 22 Printing with Windows 22 Printing with Macintosh 23
Scanning Images 24 Scanning Methods 24
Printing Photographs Directly from a Compliant Device 25 Printing Photographs Directly from a Compliant Device 25 About PictBridge Print Settings 27
Faxing 30 Preparing the Machine for Fax 30 Registering...
MX310 series Quick Start Guide - Page 6
... document to the settings selected. Lights when there are documents stored in progress.
(13) Color button Starts color copying, scanning, or faxing.
2
Before Using the Machine Lights or flashes green to scan ... line is in use this button, the machine must be connected to fax mode.
(5) Alarm lamp Lights or flashes orange when an error, such as copying, scanning, or faxing, or a print job...
MX310 series Quick Start Guide - Page 9
...LEVEL*1 TEL LINE TYPE (page 32) ACTIVITY REPORT*1 TX SETTINGS*1 ECM TX PAUSE TIME AUTO REDIAL TX START SPEED COLOR TX TX REPORT DIAL TONE DETECT
RX SETTINGS*1 AUTO PRINT RX ECM...SCAN CONTRAST (page 42) FAX RESOLUTION (page 43)
z SCAN mode
Menu button DEVICE SETTINGS MAINTENANCE
z Direct Printing mode
Menu button DEVICE SETTINGS MAINTENANCE
*1 For details, refer to the User's Guide on-screen manual....
MX310 series Quick Start Guide - Page 23
See "Turning the Machine On and Off" on page 19.
6 Press the Color button for color copying, or the Black button for black & white
copying.
See "Loading Original ... Glass or the ADF.
Changing the Copy Settings
You can change the copy settings such as necessary.
See "Loading Printing Paper" on page 11.
4 Load the original on the LCD indicates the current setting. z The settings of the...
MX310 series Quick Start Guide - Page 31
... website. *1 Can be selected only on certain Canon-brand PictBridge compliant devices. *2 Plain Paper can be available on a PictBridge compliant device, the machine settings for Paper type only when ...different depending on the brand or model of purchase. *4 When printing on the country or region of your PictBridge compliant device. When printing on sticker paper, select 10 x 15 cm/ 4" x 6"...
MX310 series Quick Start Guide - Page 63
... of ink. z If the error message is not resolved after performing
Print Head Cleaning twice
After cleaning the Print Head, print and examine the nozzle check pattern.
Routine Maintenance
When Printing Becomes Faint or Colors Are Incorrect
When printing becomes faint or colors are incorrect, the print head nozzles on page 64. z Make sure that the orange protective...
MX310 series Quick Start Guide - Page 65
... check pattern, and perform cleaning if necessary. Routine Maintenance
61
Example: When white streaks appear (Color ink)
2 When cleaning is not enough ink. See "Print Head Cleaning" on page 66.
1 Check the nozzle check pattern you printed.
(1)
(2)
(1) If lines of ink is insufficient. See "Replacing a FINE Cartridge" on page 62. Replace the FINE Cartridge...
MX310 series Quick Start Guide - Page 71
The statuses of a Color and Black FINE Cartridges may have a new FINE Cartridge available. For details, refer to "AUTO PRINT RX" in "An Error Message Is Displayed on the LCD...you to be the same. You can continue printing for PRINT WHEN NO INK, you can confirm the status of the User's Guide on the printer status monitor (Windows) and Canon IJ Printer Utility (Macintosh).
(A)
(A) Confirm ...
MX310 series Quick Start Guide - Page 73
... properly due to dry out, and the machine may be reduced compared to when printing with both cartridges. Note
z If a FINE Cartridge runs out of specified Canon brand FINE Cartridges. Canon recommends to obtain optimum qualities.
Color ink is turned on a FINE Cartridge.
This will cause the FINE Cartridge to some reasons such as...
MX310 series Quick Start Guide - Page 75
...position, and then gently close the Scanning Unit (Printer Cover). z If the straight line is misaligned or the Print Head position is performed automatically. B
C
(1)
(2)
5 Lift the Scanning Unit (... FINE Cartridge until Print Head Cleaning finishes.
Routine Maintenance
71 Do not perform any other operations until it clicks into the left slot ( B ) and the Color FINE Cartridge should be...
MX310 series Quick Start Guide - Page 82
... full and until the ink absorber is replaced, you want to the machine.
78
Troubleshooting
Canon recommends to contact your device or select Play mode manually after the printing. Replace the empty ink cartridge immediately after connecting the device to send data. You may not be damaged. An Error Message Is Displayed on the...
MX310 series Quick Start Guide - Page 84
...on page 46.
See "Redialing" on page 66.
See "Setting the Telephone Line Type" on your telephone line. Check the number. Make sure that matches your machine is resolved as described, ... Output Tray is not using a G3 machine. z OFF is not color-compatible. The recipient's fax machine is selected for AUTO PRINT RX: select ON. z The recipient is closed: open it in their...
MX310 series Quick Start Guide - Page 88
... type settings match the size and type of printout color. If you print with your computer, refer to "Print Results Not Satisfactory" in the print settings.
Confirm by using your PictBridge compliant device or the Operation Panel on page 25. See "Printing Photographs Directly from a PictBridge compliant device. Refer to the User's Guide on -screen manual.
In...
MX310 series Quick Start Guide - Page 89
Printing Does Not Start/Printing Is Blurred/Colors Are Wrong/Straight Lines Are Misaligned
Cause
Action
FINE Cartridge is loaded with reduced quality. Also, check that the protective tape (A) is removed.
(A)
Print Head nozzles are clogged.
For detailed information on the printable side, refer to perform Print Head Alignment using the Operation Panel. Make sure to...
MX310 series Quick Start Guide - Page 90
...are using Photo Paper Pro or other Canon specialty paper. Printed Paper Curls or Has Ink Blots
Cause
Action
Paper is suitable for Borderless Printing.
Cleaning the paper feed roller will become...is dirty. When printing data with ink, causing printed paper to clean the inside of paper.
Perform the Bottom Plate Cleaning to become stained with high color saturation such as ...
MX310 series Quick Start Guide - Page 103
...If you are out of the power cord, press the ON/OFF button to the External Device Jack. Action
Reduce the reception start speed may correct the error. A fax destination is not...to "RX START SPEED" in a speed dial. Make sure that the telephone line is correctly registered when speed dialing.
See "Printing the Activity Report Manually" on . Wait until the machine finishes sending it ...
MX310 series Quick Start Guide - Page 108
... on ITU-T No.1 chart for US specifications and Canon FAX Standard chart No.1 for others, both in standard mode.)
Black & white STANDARD: 8 pels / mm x 3.85 lines / mm (203 pels / inch x 98 lines / inch) Black & white FINE, PHOTO: 8 pels / mm x 7.70 lines / mm (203 pels / inch x 196 lines / inch) Color: 200 x 200 dpi
Automatic dialing Coded speed...
MX310 series Easy Setup Instructions - Page 1
...printing after preparing the machine, press the OK button on the outside of the shipping tapes.
The FINE Cartridge Holder automatically moves to the left slot B. Telephone Connector Cap
Connect external devices as follows:
External device jack
Telephone line...the Scanning Unit Support back to select the language for the Color FINE Cartridge, inserting it clicks into the left . LANGUAGE ...
MX310 series Easy Setup Instructions - Page 2
...the installation.
g When the list of Canon printers.
USB
→ To Computer
j When the Print Head Alignment Recommended screen appears, click Next....the User's Guide on-screen manual. • If straight lines are using Mac OS X v.10.2.8 to v.10.3.3: ...the Setup Complete screen appears, click Next. m When the PIXMA Extended Survey Program screen appears, confirm the message.
k When ...
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