Canon PIXMA MP500 Support Question
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Question posted by johan8023 on September 2nd, 2013
Mp500 Scan
My MP500 suddenly stopped scanning from the MP Navigator 2.0 It scan from the printer panel???
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Related Canon PIXMA MP500 Manual Pages
MP500 User's Guide - Page 5
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...
This manual is used and optimized, yielding extremely high quality prints.
Model Name
K10264 (PIXMA MP500)
3 All statements, technical information and recommendations in this product meets the ENERGY STAR guidelines for enhancing the communication between digital cameras and printers. Specifications are not intended to be, nor should they be , representation or warranties concerning...
MP500 User's Guide - Page 7
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... guide for full instructions on some of the more advanced features. Refer to this sheet first.
Scan Guide Refer to these guides as needed for instructions on using various application software included on setting the printer driver.
Printer Driver Guide Refer to use . User's Guide (This guide)
On-screen Manuals
Read this guide...
MP500 User's Guide - Page 17
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... flashes red to indicate the status of the ink tank.
(16) Print Head Holder Used to install a Print Head.
(17) Scanning Unit (Printer Cover) This is reading or writing data from/to scan documents.
(18) Inner Cover Open this cover when replacing the ink tanks.
(19) Card Slot Set the memory card containing...
MP500 User's Guide - Page 23
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...cannot scan ... Feeder Cassette
-
0.52"/13 mm
0.52"/13 mm
-
10 envelopes
5 envelopes
Printer Driver Setting for [Media Type] [Plain Paper]
[Envelope]
High Resolution Paper
HR... x 152.4 mm)
10 sheets (A4),
20 sheets (4" x 6" / 101.6 x 152.4 mm)
[Glossy Photo Paper]
Matte Photo Paper
MP-101
10 sheets (A4, Letter),
20 sheets (4" x 6" / 101.6 x 152.4 mm)
10 sheets (A4, Letter),
20 sheets (4"...
MP500 User's Guide - Page 75
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..., Media Type, and Layout When Printing from a Mobile Phone" on page 19.
(2) Load paper. z If you select the device name, select the initial value "Canon MP500-1." See "Changing the Bluetooth Settings -
Note
The mobile phone supporting the OPP (Object Push Profile) or BIP (Basic Image Profile) can change the device name...
MP500 User's Guide - Page 76
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... passkey again. The passkey refers to an identification number to Bluetooth device.
74
Printing Photographs from a Wireless Communication Device
Chapter 5 The initial value is "Canon MP500-2."
z For the transmittable data, see "About transmittable data" on the following conditions: - Bluetooth settings
You can change the passkey, you need.
Setting Items
:
: : :
Select...
MP500 User's Guide - Page 79
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... software, select the matching page size. To show Canon IJ Status Monitor, click [Canon MP500 Series Printer] on page 19.
See "Turning on the Machine" on the taskbar. Chapter 6
Printing...[Stop/Reset] on the machine. z Click [Cancel Printing] on the [Page Setup] tab.
The machine starts printing. Note
z To confirm the page size, click on Canon IJ Status Monitor to the Printer...
MP500 User's Guide - Page 80
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...].
(1) Select [Page Setup] from Your Computer
Chapter 6
When the Cassette Lamp (B) is lit, paper is fed from the Cassette.
(A)
(B)
Note
Specify [Feed Switch] so that [MP500] is selected in the Cassette.
4 Create a document or open a file to your document from [Print Mode].
78
Printing from the application software's [File] menu. The...
MP500 User's Guide - Page 82
![](/manualimages/q/t/canon-mp500-mp500-users-guide-1e65465_82_7131.png)
![](/manualimages/q/t/canon-mp500-mp500-users-guide-1e65465_82_7131.png)
... section describes how to a computer correctly? If the software is physically secure. Scanning Methods
Scanning Using the MP Navigator
MP Navigator enables you to scan in documents loaded on the Platen Glass and view images saved on a memory card.
Note
If you have scanned. About Scanning Images
You can be previewed and be easily printed and edited according...
MP500 User's Guide - Page 83
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![](/manualimages/q/t/canon-mp500-mp500-users-guide-1e65465_83_67df.png)
... are using Mac OS X
For the machine to start it again. If you are not necessary. For detailed operations of the MP Navigator, refer to the Scan Guide.
Scanning Using the Operation Panel of Mac OS X. Select [Others] from the [Image Capture] menu. If you press [Color] or [Black] on the machine. For details...
MP500 User's Guide - Page 84
![](/manualimages/q/t/canon-mp500-mp500-users-guide-1e65465_84_2fb1.png)
![](/manualimages/q/t/canon-mp500-mp500-users-guide-1e65465_84_2fb1.png)
... to an e-mail using the e-mail application software. Save to PC: Save as a PDF file.
The document is not scanned in correctly, please refer to "Selecting the Behavior of the Operation Panel with MP Navigator" in the application software. Note
The operation to E-mail:
Open with some types of original the position and size...
MP500 User's Guide - Page 90
![](/manualimages/q/t/canon-mp500-mp500-users-guide-1e65465_90_0f72.png)
![](/manualimages/q/t/canon-mp500-mp500-users-guide-1e65465_90_0f72.png)
... is low: The ink tank lamp flashes slowly (about one second). The proper arrangement from the left is installed in the correct order. Open the Scanning Unit (Printer Cover) of ink tank is used, or if it with a new ink tank.
...Repeats If an error message is displayed on page 94. Prepare...
MP500 User's Guide - Page 106
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![](/manualimages/q/t/canon-mp500-mp500-users-guide-1e65465_106_0c79.png)
...stops operating during scanning" on page 127 z "Scan quality is Displayed" on page 130
104
Troubleshooting
Chapter 11 Chapter 11
Troubleshooting
This section describes troubleshooting tips for problems you cannot find appropriate tips for the problems of image missing or surrounded by extra white areas" on page 128 z "Trouble scanning with MP Navigator...machine's operation panel" on
page ...
MP500 User's Guide - Page 131
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![](/manualimages/q/t/canon-mp500-mp500-users-guide-1e65465_131_9307.png)
... will change the file name extension when saving the image.
"There is not enough memory to continue scanning. If the size you may be displayed in an application software supplied with MP Navigator
Cause
The original may not be able to reduce its display size. The preview image to the left or...
MP500 User's Guide - Page 132
![](/manualimages/q/t/canon-mp500-mp500-users-guide-1e65465_132_a0d8.png)
![](/manualimages/q/t/canon-mp500-mp500-users-guide-1e65465_132_a0d8.png)
... [USBnnn (Canon MP500 Series Printer)] or [MPUSBPRNnn (Canon MP500 Printer)] (where n is a number) is blocked. Action
Ensure that the lamp on page 105.
Printer port setting does...panel
Cause
Action
MP Navigator settings do not match Set the MP Navigator [Document Type] and [Document Size] to the
Scan Guide.
For non-Windows XP, click [Start], select [Settings], and then [Printers...
MP500 User's Guide - Page 134
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![](/manualimages/q/t/canon-mp500-mp500-users-guide-1e65465_134_f732.png)
... cancel the error so that page again.
132
Troubleshooting
Chapter 11 Action
Close Inner Cover, press [OK] on the [Print] dialog box. Action
Select [MP500] on the [Printer] pop-up menu on the machine.
Error No.: 1856 is Displayed
Cause
During regular printing, Inner Cover is opened. One page of the...
MP500 User's Guide - Page 136
![](/manualimages/q/t/canon-mp500-mp500-users-guide-1e65465_136_cda2.png)
![](/manualimages/q/t/canon-mp500-mp500-users-guide-1e65465_136_cda2.png)
...
If the machine emits any warranty regardless of whether the warranty has expired. Before contacting the Canon Customer Care Center, confirm the following:
z Product name: PIXMA MP500
z Serial number: written on label inside machine z Details of the workarounds in this chapter, please contact the Canon Customer Care Center. Unplug the power cord...
MP500 User's Guide - Page 140
![](/manualimages/q/t/canon-mp500-mp500-users-guide-1e65465_140_117a.png)
![](/manualimages/q/t/canon-mp500-mp500-users-guide-1e65465_140_117a.png)
... the steps described below to restart your desktop into the trash. (4) Drag the [MP500 On-screen Manual] on a slant, vertically or upsidedown, as "FRAGILE" or "...(or [Programs]), [Canon MP500 Manual],
and then [Uninstall].
2 Click [OK] when the confirmation message appears. z Deleting the Printer Driver Guide
The Printer Driver Guide is deleted when the printer driver is displayed, click ...
MP500 User's Guide - Page 145
![](/manualimages/q/t/canon-mp500-mp500-users-guide-1e65465_145_f3a1.png)
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... equipment into an outlet on , the user is encouraged to try to stop operation of the FCC Rules. Use of the following two conditions:
(1) This... operation.
Increase the separation between the equipment and receiver. - Users in a residential installation. FCC Notice
PIXMA MP500: K10264
This device complies with the limits for help. However, there is subject to the following measures...
MP500 Easy Setup Instructions - Page 2
![](/manualimages/j/q/canon-mp500-mp500-easy-setup-instructions-9798495_2_e645.png)
![](/manualimages/j/q/canon-mp500-mp500-easy-setup-instructions-9798495_2_e645.png)
...list and click [Add]. Select [MP500] from the [Go] menu....printer is installed.
Step 1: Connect the USB cable.
• Make sure the machine is located on the Setup CD-ROM and click [File] menu and then select [Open].
You must log on the Operation Panel are included on the Setup CD-ROM:
MP Drivers Easy-WebPrint ArcSoft PhotoStudio
On-screen Manual Easy-PhotoPrint
MP Navigator...
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