Canon PIXMA MX459 Support Question

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Question posted by Axelblake on August 10th, 2014

Canon Won't Use Black Ink

Hello, My canon MX459 has been out of color ink for a while, I really only use it to print shipping labels so I was fine with just the black ink. Yesterday I thought I ran out of black ink finally because I got a faded color image when I tried to print a black one. I bought a new black ink cartridge the level reading is fine but it won't u se the black ink to print when promted, I've changed the maintnance settings to Black ink only and when I try to print I get an error message saying it will be using the color ink to print or cancel printing. I've ran all the nozzel tests, cleaning and patter prints and black prints fine with these. I've tried printing pure black and white images form a web page and from pain, photoshop, photoviewer all in black and white. I really don't know what else I can do. Thanks for the help!

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Answer #1: Posted by Odin on August 10th, 2014 4:34 PM

This answer was accepted by the poster of the original question.

Odin

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Here are Canon's instructions:

You can set the Ink Cartridge Settings from the Maintenance tab in the printer driver.

Application Software -
Note: Depending on the application software, command names or menu names may vary and there may be more steps. For details, refer to the user's manual of the application software.

Select the command you perform printing on the application software in use. In general, select 'Print' on the File menu to open the Print dialog box.

Select your printer model name and click 'Preferences' (or 'Properties'). The printer driver setup window appears.

On the Maintenance tab, click the 'Ink Cartridge Settings' icon.

On the Ink Cartridge Settings window, check the 'Ink Cartridge' drop-down to see what it is it set to.

To change Ink Cartridge to Black Only, click the 'Ink Cartridge' drop-down and select the option.

Click 'OK' on the Ink Cartridge Settings window.

Click 'OK' or the applicable button to print.

Printers Folder -

For Windows 7

Click the 'Start' button from the bottom left of the Windows screen, and then click on 'Devices and Printers'.

Click your right mouse button on the listing for your printer, and then select 'Printing Preferences' from the menu that appears.

For Windows Vista

Click / Select 'Start' from the bottom left of the Windows screen, 'Control Panel', 'Hardware and Sound', and then click on 'Printers'. Note: If you are in 'Classic' view, click 'Printers' directly from the 'Control Panel'.

Click your right mouse button on the listing for your printer, and then select 'Preferences' from the menu that appears.

For Windows XP Home Edition

Click / Select 'Start' from the bottom left of the Windows screen, 'Control Panel,' 'Printers and Other Hardware,' and 'Printers and Faxes.'

Click your right mouse button on the listing for your printer, and then select 'Preferences' from the menu that appears.

For Windows XP Professional Edition

Click 'Start' from the bottom left of the Windows screen, and 'Printers and Faxes.'

Click your right mouse button on the listing for your printer, and then select 'Preferences' from the menu that appears.

For Windows 2000

Click / Select 'Start' from the bottom left of the Windows screen, and 'Settings,' then 'Printers.'

Click your right mouse button on the listing for your printer, and then select 'Properties' from the menu that appears.

Click the Maintenance tab. (The Maintenance window opens.)

Note: The layout varies depending on the printer and version of Windows you are using.

On the Maintenance tab, click the 'Ink Cartridge Settings' icon.

On the Ink Cartridge Settings window, check the 'Ink Cartridge' drop-down to see what it is it set to.

To change Ink Cartridge to Black Only, click the 'Ink Cartridge' drop-down and select the option.

Click 'OK' on the Ink Cartridge Settings window.

On the Printing Preferences window, click 'Apply'.

Hope this is useful. Please don't forget to click the Accept This Answer button if you do accept it. My aim is to provide reliable helpful answers, not just a lot of them. See https://www.helpowl.com/profile/Odin.

Answer #2: Posted by LittleBabyBee on September 23rd, 2014 1:11 AM

LittleBabyBee

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September 22nd, 2014

Points: 4,590

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If you have an issue with Black not printing, try the following steps...

1) Check the ink levels & replace any empty cartridges.

2) Check the vent areas of the cartridges.....

If any are clogged try clearing with a pin or paperclip......

Figure 12: Properly vented Figure 13: Clogged vent

3) Run a Printhead Clean

From the control panel home screen, touch the Right Arrow ( ), and then touch the Setup icon ( ).
Touch Tools , and then touch Clean Printhead . The product cleans the printheads, and then prints a test page.

Related Canon PIXMA MX459 Manual Pages

User Manual - Page 11

Changing Machine Settings from Your Computer Changing the Print Options Registering a Frequently Used Printing Profile Setting the Ink Cartridge to be Used Managing the Machine Power Reducing the Machine Noise Changing the Machine Operation Mode

User Manual - Page 15

...using models that support PREMIUM Contents can download all colors on a supported printer. Download a Variety of Content Materials • CREATIVE PARK A "printing materials site" where you can download exclusive printing...Canon ink tanks/ink cartridges are subject to "What You Can Do with My Image Garden. Note The designs of content such as the selected photos are provided. To print...

User Manual - Page 16

... Compliant Device" for iOS/Android) can be downloaded from App Store and Google Play. Print Your Days is available from iPad, iPhone, or iPod touch with Apple AirPrint The machine is compatible with Canon Easy-PhotoPrint (for iOS/Android) Use Canon Easy-PhotoPrint (for details. Upload Scanned Images Easily to the Web If you...

User Manual - Page 19

... the operation icon to display the menu options. Checking Your Environment First, check your environment. • AirPrint Operation Environment To use AirPrint to print wirelessly from your Apple device directly to a Canon printer. AirPrint enables you will need one of the following Apple devices running the latest version of your iPad, iPhone and iPod...

User Manual - Page 22

... power is on, turn on . If the problem persists, use the printer driver on the machine. AirPrint Troubleshooting If the document does not print, check the following: 1. If the machine power is on .... Confirm that the machine has enough paper and ink. 4. Note The windows used . If the document cannot be canceled, and then tap Cancel Print. Note After you turn it may differ from ...

User Manual - Page 30

... your machine is also used to the fax mode. Before turning on the power, make copies while specifying the number of copies, as well as fax/telephone numbers and characters. (6) Black button Starts black & white copying, scanning, faxing, etc. (7) Color button Starts color copying, scanning, faxing, etc. (8) Stop button Cancels operation when print, copy, scan, or...

User Manual - Page 42

Loading Paper Loading Plain Paper / Photo Paper Loading Envelopes Media Types You Can Use Media Types You Cannot Use Printing Area

User Manual - Page 49

... Type with the paper for printing your own prints: T-Shirt Transfers *2 Photo Stickers *2 *1 100% recycled paper can use of envelopes from the operation panel is shown in the US by name. Standard sizes: Letter Legal Canon provides you various types of paper to the instruction manual supplied with the Printer Driver Page Sizes You can...

User Manual - Page 73

... cartridge or black FINE cartridge is reinstalled. For information on a FINE cartridge. Both color ink and black ink are also consumed in whichever ink remains, only for replacement. Important Handling FINE cartridge Do not touch the electrical contacts (A) or print head nozzle (B) on how to configure this setting, see Setting the Ink Cartridge to be reduced compared to use . The machine...

User Manual - Page 82

... maintenance Check if ink remains in the pattern: After cleaning the print head, print and examine the nozzle check pattern. Increasing the print quality in the printer driver settings may improve print quality. Examining the Nozzle Check Pattern If there are missing lines or horizontal white streaks in the FINE cartridge. Step 2 Clean the print head. Follow the...

User Manual - Page 93

... no sign of ink than Cleaning. Consequently, perform cleaning only when necessary. Complete deep cleaning The Nozzle Check dialog box opens after Deep Cleaning, switch off the machine, wait 24 hours, and then perform Deep Cleaning again. Cleaning the print head frequently will rapidly deplete your printer's ink supply. Related Topic Use Your Computer to...

User Manual - Page 104

Send or print a necessary document, or save it...case, wipe the dirt off gently. Never use volatile liquids such as thinners, benzene, acetone, or any foreign substances such as glue, ink or correction fluid are stored in the ... Be sure to use a soft and dry cloth. Make sure if the machine completed sending or receiving all documents stored in the figure above, some black streaks will be ...

User Manual - Page 112

User Manual - Page 114

... displayed in the Name field. The procedure for registering a printing profile is as follows: Registering a Printing Profile 1. The Save Commonly Used Settings dialog box opens. 4. Open the printer driver setup window 2. Click Save... In the Save Commonly Used Settings dialog box, click OK to save the print settings and return to be deleted at any time...

User Manual - Page 116

...not in use . Printing cannot be performed while either FINE cartridge is as follows: Ink Cartridge Settings 1. Click Ink Cartridge Settings on the Page Setup tab Do not detach the FINE cartridge that still has ink and continue printing. Important When the following settings are specified, Black Only does not function because the machine uses the color FINE cartridge to print documents. When...

User Manual - Page 158

... Click Initialize. 5. To change the network settings of the printer using Canon IJ Network Tool, activate wireless LAN in Printers:. 3. Starting up IJ Network Tool. The network settings of ...printing, scanning, or faxing operation from the Settings menu. Performing initialization when connected over network, setup with the Setup CD-ROM. 1. Note You can change the network settings using...

User Manual - Page 161

... that has the status Not Found. Important To change the printer's network settings using wired LAN, the LAN cable is displayed for the status, check the followings: The access point is turned on the Canon IJ Network Tool screen. If the printer on the Canon IJ Network Tool Screen The following item is not displayed...

User Manual - Page 162

... Network Tool Menus The following menu is turned on the Canon IJ Network Tool screen to confirm the printer connection status and wireless communication status. When the Printer Driver Is Not Associated with the printer. If the printer is being used from the Canon IJ Network Tool screen. 1. Network Information Screen Display Warning Automatically Enables or disables...

User Manual - Page 207

Ink may use color ink? Does black-and-white printing use ink other than black ink depending on the type of printing paper or the settings of the printer driver. Black-and-white printing may be used for purposes other than printing. The machine has the function to automatically clean the ink jet nozzles to prevent clogging. Used ink for nozzle cleaning is pumped out from the nozzles. ...

User Manual - Page 214

...Maximum speed: 1.44 Mbps *3 Bluetooth connection is for standby cannot be used at minimum. Canon FINE Cartridge Total 1792 nozzles (BK 640 nozzles, C/M/Y each 384 nozzles) ADF... 18.5 lb) * With the FINE Cartridges installed. Specifications General Specifications Printing resolution (dpi) 4800* (horizontal) x 1200 (vertical) * Ink droplets can be placed with USB 1.1, it can be ...