Canon imageCLASS D420 Support Question
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Question posted by Iretrus on February 23rd, 2014
Cannot Load Imageclass D420 On Window 8
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Related Canon imageCLASS D420 Manual Pages
imageCLASS D480 Starter Guide - Page 37
![](/manualimages/i/t/canon-mf4350d-imageclass-d480-starter-guide-5a2c80f_37_12a7.png)
![](/manualimages/i/t/canon-mf4350d-imageclass-d480-starter-guide-5a2c80f_37_12a7.png)
...9:00 A.M. EST for U.S.A. EST
Trademarks Canon, the Canon logo, imageCLASS, and NetSpot are trademarks of Microsoft Corporation in any form or by...is subject to change without the prior written permission of 8:00 A.M. to 8:00 P.M. Microsoft, Windows, Windows Server, and Windows Vista are registered trademarks, trademarks or service marks of their respective owners. No part of this ...
imageCLASS D460/D440/D420 Basic Operation Guide - Page 8
![](/manualimages/6/m/canon-imageclass-d420-imageclass-d460d440d420-basic-operation-guide-fa377ef_8_0612.png)
![](/manualimages/6/m/canon-imageclass-d420-imageclass-d460d440d420-basic-operation-guide-fa377ef_8_0612.png)
Before using the machine, please read the following instructions for choosing a Canon product.
Available Features
The table below shows the available features. : available
-: not available
COPY
PRINT
SCAN
imageCLASS D460
Remote UI (Network
Board)
Simplex ADF Duplex ADF
- imageCLASS D440
-
- imageCLASS D420
-
-
-
Preface
Preface
Preface
Thank you for your safety. vii
imageCLASS D460/D440/D420 Basic Operation Guide - Page 15
![](/manualimages/6/m/canon-imageclass-d420-imageclass-d460d440d420-basic-operation-guide-fa377ef_15_3029.png)
![](/manualimages/6/m/canon-imageclass-d420-imageclass-d460d440d420-basic-operation-guide-fa377ef_15_3029.png)
...in this product meets the ENERGY STAR Program for energy efficiency. Microsoft, Windows, Windows Server, and Windows Vista are uniform among participating nations. Legal Notices
Legal Notices
Legal Notices
As....
Trademarks
Canon, the Canon logo, imageCLASS, and NetSpot are office equipment, such as computers, displays, printers, facsimiles, and copiers. The program backs the development ...
imageCLASS D460/D440/D420 Basic Operation Guide - Page 19
![](/manualimages/6/m/canon-imageclass-d420-imageclass-d460d440d420-basic-operation-guide-fa377ef_19_3175.png)
![](/manualimages/6/m/canon-imageclass-d420-imageclass-d460d440d420-basic-operation-guide-fa377ef_19_3175.png)
.... • Connect the equipment into an outlet on Canon U.S.A.'s Web site (http://www.usa.canon.com). Legal Notices
Legal Notices
FCC (Federal Communications Commission)
imageCLASS D460/D440/D420: F156600
This device complies with Part 15 of the equipment. Operation is required to stop operation of the FCC Rules. This equipment has been...
imageCLASS D460/D440/D420 Basic Operation Guide - Page 24
![](/manualimages/6/m/canon-imageclass-d420-imageclass-d460d440d420-basic-operation-guide-fa377ef_24_f911.png)
![](/manualimages/6/m/canon-imageclass-d420-imageclass-d460d440d420-basic-operation-guide-fa377ef_24_f911.png)
...paper jams.
⑰Main power switch Turns the power ON or OFF.
1-3 ● D420
Machine Components
Before Using the Machine
①ADF (Automatic Document Feeder) Holds documents and feeds...;Output tray Receives copies and prints.
⑦Paper cassette (For D460)/Paper feeding tray (D440/D420) Loads the paper supply.
⑧Scanning area Scans documents from the ADF.
⑨Platen glass Place...
imageCLASS D460/D440/D420 Basic Operation Guide - Page 32
![](/manualimages/6/m/canon-imageclass-d420-imageclass-d460d440d420-basic-operation-guide-fa377ef_32_2e26.png)
![](/manualimages/6/m/canon-imageclass-d420-imageclass-d460d440d420-basic-operation-guide-fa377ef_32_2e26.png)
... graphics, tables, or charts, the average print yield of toner cartridge yield for monochromatic electrophotographic printers and multi-function devices that may contain printer components" issued by ISO (International Organization for this product. Model Name D460/D440/D420
Type
Bundled Replacement
Supported Canon Genuine Toner Cartridge
Canon Cartridge 104 Starter Canon Cartridge 104...
imageCLASS D460/D440/D420 Basic Operation Guide - Page 47
![](/manualimages/6/m/canon-imageclass-d420-imageclass-d460d440d420-basic-operation-guide-fa377ef_47_46f9.png)
![](/manualimages/6/m/canon-imageclass-d420-imageclass-d460d440d420-basic-operation-guide-fa377ef_47_46f9.png)
Documents and Print Media
2-10 If the paper guides do not fit the size of paper.
2 Take out the dust cover from inside the machine.
Loading Paper
● For D440/D420
1 Open the paper feeding tray.
4 Slide the side paper guides (A) to match the size of the paper, the printout may be skewed.
5 Fan the paper stack and even the edges.
3 Slide out the paper guide rail (A).
imageCLASS D460/D440/D420 Basic Operation Guide - Page 49
![](/manualimages/6/m/canon-imageclass-d420-imageclass-d460d440d420-basic-operation-guide-fa377ef_49_43d9.png)
![](/manualimages/6/m/canon-imageclass-d420-imageclass-d460d440d420-basic-operation-guide-fa377ef_49_43d9.png)
...so that they fit to both sides of the paper feeds first in the multi-purpose tray. Documents and Print Media
Loading Paper
2 When setting paper, gently insert the paper into the multi-purpose tray with the print side up and the ... paper size and type, see "Setting Paper Size and Type," on p. 214.
● For D440/D420
1 Spread the paper guides a little wider than the actual paper width.
2-12
imageCLASS D460/D440/D420 Basic Operation Guide - Page 148
![](/manualimages/6/m/canon-imageclass-d420-imageclass-d460d440d420-basic-operation-guide-fa377ef_148_2084.png)
![](/manualimages/6/m/canon-imageclass-d420-imageclass-d460d440d420-basic-operation-guide-fa377ef_148_2084.png)
Troubleshooting
3 Open the rear cover. ● For D440/D420
1 Remove the dust cover from the paper feeding tray. This operation is locked (A), and open the printer cover (B).
2 Remove the paper in the paper feeding tray. Clearing Jams
4 Lift the scanning platform until it is required only when appears on the display.
9-11
imageCLASS D460/D440/D420 Basic Operation Guide - Page 157
![](/manualimages/6/m/canon-imageclass-d420-imageclass-d460d440d420-basic-operation-guide-fa377ef_157_8dc7.png)
![](/manualimages/6/m/canon-imageclass-d420-imageclass-d460d440d420-basic-operation-guide-fa377ef_157_8dc7.png)
... Monday through Friday (excluding holidays) for products still
under warranty 1-800-652-2666 - EST Monday through Friday between the hours of 8:00 A.M. Product name (imageCLASS D460/imageCLASS D440/imageCLASS D420) - Attempting to disassemble or repair the machine yourself. Do not attempt to repair the machine yourself may void the limited warranty.
9-20
Customer Support...
imageCLASS D480 Basic Operation Guide - Page 15
![](/manualimages/t/3/canon-imageclass-d420-imageclass-d480-basic-operation-guide-309d45c_15_9f8c.png)
![](/manualimages/t/3/canon-imageclass-d420-imageclass-d480-basic-operation-guide-309d45c_15_9f8c.png)
... logos are office equipment, such as computers, displays, printers, facsimiles, and copiers. in the United States and ... nations.
Trademarks
Canon, the Canon logo, and imageCLASS are registered trademarks, trademarks or service marks of Canon ...energy consumption. All other countries. Microsoft, Windows, Windows Server and Windows Vista are trademarks or registered trademarks of ...
imageCLASS D480 Basic Operation Guide - Page 157
![](/manualimages/t/3/canon-imageclass-d420-imageclass-d480-basic-operation-guide-309d45c_157_cfc8.png)
![](/manualimages/t/3/canon-imageclass-d420-imageclass-d480-basic-operation-guide-309d45c_157_cfc8.png)
... ScanGear to scan over the network cannot be processed according to scan via USB and the USB scanner driver must be loaded to launch,
select "MF Toolbox Ver4.9."The scanned document will be
created in the e-Manual.
- If you use ... for using the operation panel of the machine to your computer.
- If this folder. (In Windows Vista/7, the folder will be processed at the same time.
imageCLASS D480 Basic Operation Guide - Page 204
![](/manualimages/t/3/canon-imageclass-d420-imageclass-d480-basic-operation-guide-309d45c_204_e315.png)
![](/manualimages/t/3/canon-imageclass-d420-imageclass-d480-basic-operation-guide-309d45c_204_e315.png)
...of the paper specified in for printing a report or list even if paper is loaded. No paper is loaded in the paper cassette or multi-purpose tray when printing a received document. Or...list, this message appears if the paper size is not appropriate for or . - Message LOAD CORRECT PAPER LOAD PAPER
LOST IMAGE MEMORY FULL
NOT AVAILABLE NOT REGISTERED OUT OF TONER CHANGE TONER
Error Messages
...
imageCLASS MF4380dn/MF4370dn/MF4350d Starter Guide - Page 40
![](/manualimages/r/o/canon-imageclass-d420-imageclass-mf4380dnmf4370dnmf4350d-starter-guide-0887041_40_6a59.png)
![](/manualimages/r/o/canon-imageclass-d420-imageclass-mf4380dnmf4370dnmf4350d-starter-guide-0887041_40_6a59.png)
to 8:00 P.M. EST
Trademarks Canon, the Canon logo, imageCLASS, and NetSpot are trademarks or registered trademarks of Microsoft Corporation in any means, electronic, mechanical, magnetic, optical, chemical, manual, or otherwise, without notice. Microsoft, Windows, Windows Server, and Windows Vista are trademarks of their respective owners.
to 8:00 P.M.
and/or other product...
imageCLASS MF4380dn/MF4370dn/MF4350d Basic Operation Guide - Page 16
![](/manualimages/h/g/canon-imageclass-d420-imageclass-mf4380dnmf4370dnmf4350d-basic-operation-guide-5d1faec_16_1377.png)
![](/manualimages/h/g/canon-imageclass-d420-imageclass-mf4380dnmf4370dnmf4350d-basic-operation-guide-5d1faec_16_1377.png)
...participating nations. The standards and logos are office equipment, such as computers, displays, printers, facsimiles, and copiers. and/or other office equipment.
IPv6 Ready Logo
The protocol... ENERGY STAR Partner, Canon U.S.A., Inc. xv
Trademarks
Canon, the Canon logo, imageCLASS, and NetSpot are trademarks or registered trademarks of computers and other countries. The International...
imageCLASS MF4380dn/MF4370dn/MF4350d Basic Operation Guide - Page 220
![](/manualimages/h/g/canon-imageclass-d420-imageclass-mf4380dnmf4370dnmf4350d-basic-operation-guide-5d1faec_220_0914.png)
![](/manualimages/h/g/canon-imageclass-d420-imageclass-mf4380dnmf4370dnmf4350d-basic-operation-guide-5d1faec_220_0914.png)
... size is not appropriate for printing a report or list even if paper is different from that of the paper specified in for or . - Message LOAD CORRECT PAPER LOAD PAPER
LOST IMAGE MEMORY FULL
NOT AVAILABLE NOT REGISTERED OUT OF TONER CHANGE TONER
Error Messages
Description The size of the paper in the...
imageCLASS D460/D440/D420 Starter Guide - Page 2
![](/manualimages/k/a/canon-imageclass-d420-imageclass-d460d440d420-starter-guide-9fa3990_2_3a17.png)
![](/manualimages/k/a/canon-imageclass-d420-imageclass-d460d440d420-starter-guide-9fa3990_2_3a17.png)
... Machine to Suit Your Purposes 2
2 Set Up the Machine...3 Items Included with the Machine...3 D460...3 D440...3 D420...3 Items for All Models...4 Installation Space...4 Manuals for the Machine...5 Install Toner Cartridge...5 Set Up Paper Cassette and Load Paper...8 For D460...8 For D440/420...10 Connect Power Cord and Turn On the Machine 12...
imageCLASS D460/D440/D420 Starter Guide - Page 3
![](/manualimages/k/a/canon-imageclass-d420-imageclass-d460d440d420-starter-guide-9fa3990_3_e10a.png)
![](/manualimages/k/a/canon-imageclass-d420-imageclass-d460d440d420-starter-guide-9fa3990_3_e10a.png)
... e.g., "For D460." When there is any difference among D460, D440 and D420, it is the factory preset display for each function, refer to set up...," shown below shows the available features on a product basis.
: available -: not available
imageCLASS D460 imageCLASS D440 imageCLASS D420
COPY
PRINT
SCAN
Remote UI (Network Board)
- - Overview of Machine Functions
This manual describes...
imageCLASS D460/D440/D420 Starter Guide - Page 15
![](/manualimages/k/a/canon-imageclass-d420-imageclass-d460d440d420-starter-guide-9fa3990_15_981e.png)
![](/manualimages/k/a/canon-imageclass-d420-imageclass-d460d440d420-starter-guide-9fa3990_15_981e.png)
...are using a USB cable.
13 3 Set Up Network Connection (D460 Only)
If you use the machine as a local printer, connect the machine directly to a network router or a hub.
- Connect one end to the 10Base-T/100Base-TX port on... of the machine and the other end to a computer using the D440/D420, skip this machine. Connect the LAN Cable
Connect a LAN cable that is compatible with the machine. -
imageCLASS D460/D440/D420 Starter Guide - Page 33
![](/manualimages/k/a/canon-imageclass-d420-imageclass-d460d440d420-starter-guide-9fa3990_33_140f.png)
![](/manualimages/k/a/canon-imageclass-d420-imageclass-d460d440d420-starter-guide-9fa3990_33_140f.png)
... their respective owners.
No part of Canon Inc. CANON INC. to 8:00 P.M. EST
Trademarks Canon, the Canon logo, imageCLASS, and NetSpot are trademarks or registered trademarks of Canon Inc. Microsoft, Windows, Windows Server, and Windows Vista are trademarks of Microsoft Corporation in the U.S. Disclaimers The information in any form or by any language or...
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