I Visited One Of The Chipotle Restaurants Then I Ordered 2 Burritos So My Total

13.70 I given to the cashier a 20.00 bill and i got back 3.30 that was a quick stop so when I got to my office I check the receipt I noticed that I was short in change so I called the store and asked for a manager and explain the about the situation and she told me that she can't gimme the rest of the change so what can I do? Please call me thank

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Answer #1: Posted by Odin on May 17th, 2018 12:09 PM

Odin

Member since:
April 10th, 2010

Points: 41,236,630

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Sorry for your problems. Unfortunately, it's your responsibility to count your change when received--but for such a small amount the restaurant should really take your word. Here are some steps to consider, in order:

Go back to the restaurant and talk to the general manager in person. Dress neatly (not like a "bum"). There very likely is more than one "manager"; find out in advance when the general manager is in.
Call Chipotle's customer service, and if necessary politely but firmly ask for a manager (use the contact information here--https://www.contacthelp.com/chipotle/customer-service).
Complain to corporate: use the corporate contact information here--http://www.corporateofficeowl.com/chipotle/Corporate%20Office.

In addition, you may want to consider a review/complaint site like www.complaintsboard.com/,,, http://www.consumeraffairs.com/, or https://www.yelp.com/, each of which may get action from the offending companies.

Hope this is useful. Please don't forget to click the Accept This Answer button if you do accept it. My aim is to provide reliable helpful answers, not just a lot of them. See https://www.helpowl.com/profile/Odin.