Question posted by adornocastro on August 29th, 2012
Billed Incorrectly
I have not used your site for many years but I continue to get billed annually for 15.00 can someone direct me to the person that can reimburse me and remove my credit card from being auto billed.
Current Answers
Answer #1: Posted by Odin on August 29th, 2012 4:06 PM
Odin
Member since:
April 10th, 2010 Points: 41,236,680
Member since:
April 10th, 2010 Points: 41,236,680
Yours is one of a great many similar complaints about this company; sorry for your problems. To cancel, follow the instructions at:
http://www.classmates.com/search/help/article?articleId=4384&keywords=cancel
You can protest any charges with:
Classmates Online, Inc.
P.O. Box 1269
Renton, WA 98057
UNITED STATES
If necessary, you could dispute the charges with your card provider, and complain to the Washington Office of the Attorney General at 800-551-4636, or at http://www.atg.wa.gov/.
- - - -
If you do nothing, Classmates will automatically renew paid memberships. You can change your renewal option from "automatic" to "manual" in the Account section of the classmates website, under "Account & Billing."
Hope this is useful. Please don't forget to click the Accept This Answer button if you do accept it. My aim is to provide reliable helpful answers, not just a lot of them. See https://www.helpowl.com/profile/Odin.
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