How Do I Cancel My Classmates.com Memebership?

classmates automatically renewed my membership when I know I turned off auto renewal last December. I want to find out how to contact then to rectify this. I want the charge removed from my credit card.

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Answer #1: Posted by DreadPirateRoberts on February 22nd, 2011 8:54 AM

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DreadPirateRoberts

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Canceling your Classmates membership

Our goal at Classmates is to be the world's best place to reconnect with others. Thousands of new members sign up every day at Classmates, and we don't want you to miss out when more of your friends arrive. It is our sincere hope that you will explore and enjoy Classmates.com a while longer and decide to stay with us. Should you decide that you indeed wish to cancel your Classmates membership, please follow the instructions below.

Free Members
You may cancel your free membership by removing your information from the Classmates directory. To do so, please follow these steps found at the Classmates.com web site regarding cancellations:

Log in to your account. Click here. Choose the appropriate reason for removal. Click REMOVE REGISTRATION to complete the process.

Gold Members
If you wish to cancel your Gold membership, please contact our Member Care Team regarding your request. A representative will respond to your message via email to assist you in converting your membership to the free level.

Note: You may cancel your Gold membership and/or remove your name from our site at any time; however, per the Terms of Service to which you agreed when you paid for your Gold membership, membership fees are non-refundable, so a cancellation will result in the forfeiture of your membership fee.