Question posted by jphelancpa on May 5th, 2013
How Do I Cancel A Duplicate Solicitation Jim Phelan Islip Terrace Ny
I received and responded to ( PAID) what I thought was a renewal. Jim Phelan East Islip High School Islip Terrace NY
Class of 1967
I paid using american express.
Please explain
Current Answers
Answer #1: Posted by Odin on May 5th, 2013 6:00 PM
Odin
Member since:
April 10th, 2010 Points: 41,236,680
Member since:
April 10th, 2010 Points: 41,236,680
Classmates should not be charging you for more than one membership for the same period, but unfortunately this company has not been responsible in actions of this sort.
I suggest that you send a certified snailmail to the company, giving them a reasonable time (say 10 days) in which to respond. Then if you don't receive satisfaction you will want to dispute the charge with AmEx, taking care to observe its time limits, which you can learn by phone. Here's Classmates's address:
Classmates Online, Inc.
P.O. Box 1269
Renton, WA 98057
You can also to complain to the Washington Office of the Attorney General at 800-551-4636, or at http://www.atg.wa.gov/.
Hope this is useful. Please don't forget to click the Accept This Answer button if you do accept it. My aim is to provide reliable helpful answers, not just a lot of them. See https://www.helpowl.com/profile/Odin.
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