How Do I Cancel This?.i Have Been Charged But I Do Not Use It?..

The person who posted this question about Classmates.com did not include a detailed explanation. Please use the "Request More Information" button to the right if more details would help you to answer this question.

I Know the Answer!

I have the same question
Request More Information

Current Answers

Answer #1: Posted by Odin on September 13th, 2013 11:34 AM

This answer was accepted by the poster of the original question.

Odin

Member since:
April 10th, 2010

Points: 41,236,690

1,100
points

Yours is one of a great many similar complaints about this company; sorry for your problems. To cancel (if you haven't yet done so), follow the instructions at:
http://www.classmates.com/search/help/article?articleId=4384&keywords=cancel

This should stop future charges but may not affect outstanding charges. To reverse outstanding charges, send a certified snailmail to the company, giving them a reasonable time (say 10 days) in which to respond. Then if you don't receive satisfaction you will want to dispute the charge with your card provider—but observe that bank's time limits, which you can learn by phoning it.

Here's Classmates's address:

Classmates Online, Inc.
P.O. Box 1269
Renton, WA 98057

You can reach Classmates at 206-301-5700. You can also write the company with this form.

Hope this is useful. Please don't forget to click the Accept This Answer button if you do accept it. My aim is to provide reliable helpful answers, not just a lot of them. See https://www.helpowl.com/profile/Odin.