Question posted by lindabarney on January 17th, 2011

Classmates.com Billing

I have been charged $39 by Classmates.com and I did not order this nor do I want it.  I need this cancelled and a refund for this as quickly as possible. I would also like Classmates.com to remove my email address from their directory so that I receive no more communications from them. Thanks!

Current Answers

Answer #1: Posted by DreadPirateRoberts on May 6th, 2011 5:15 AM
DreadPirateRoberts

Member since:
November 19th, 2010

Points: 8,633,403
110
points
Instructions

Go to the Classmates website (see Resources) and sign in. Select the "Help" link located in the upper right corner of the page. This will take you to the Help Welcome Center.

 

Select the link titled "How do I cancel my membership?" located under the Frequently Asked Questions section. This will give you the instructions on canceling your membership. If you have a free membership, select the "Click Here" link under the "Free Members" section.

Enter your username and password into the appropriate fields. Read over the information to ensure you're about to remove the correct account. Select the reason you want to remove your registration and click the "Remove Registration" button on the bottom left corner of the page. This will take you to another page to confirm your membership removal. Select the "Yes" button to finalize and process the removal of your account.

Tips & Warnings

  • Gold members must cancel their memberships by sending an email to the "Member Support Team," located in the "Gold Members" section of the Member Support page (see Resources). A Classmates representative will respond to your cancellation request by email.
  • Canceling your gold membership will result in the forfeiture of your membership fee as stated in the terms of service.

Similar Questions

Why Was I Charged $39.00 To My Citi Master Card?
I was charged $39.00 on my MasterCard posted on 12/30/15 for something I didn't want. I used to be a...
(Posted by becpe1 8 years ago)
I Cancelled Subscription Months Ago And Was Charged $15.00. I Want My Money Bac
I cancelled subscription months ago and was charged $15.00. I want my money back.
(Posted by hlevinephoto 10 years ago)
Want To Cancel My Membership. How Do I Do So?
want to cancel my membership. how do i do so?
(Posted by releawizzi 11 years ago)
I Did Not Order This I Want It Cancelled Off My Credit Card
i got my bill and it had classmates-memory lane charge $39.00. i want it cancelled i did not order i...
(Posted by bjheath7 12 years ago)
Ask a New Question
Use the box below to post a new question about Classmates.com.
Points & Prizes
  • You can earn points for nearly everything you do on HelpOwl.com
  • You can trade in those points for gift cards at leading retailers such as Amazon.com and Walmart
  • It's that simple!
See How it Works
Create a Free Account

Classmates.com Reviews

View thousands of Classmates.com user reviews and customer ratings available at ReviewOwl.com.

Contact Information

Complete Classmates.com customer service contact information including steps to reach representatives, hours of operation, customer support links and more from ContactHelp.com.

Scoreboard Ratings

See detailed Classmates.com customer service rankings, employee comments and much more from our sister site.