Question posted by RODREB on March 23rd, 2012
How To Get Out Of Classmates.com.
Current Answers
Answer #1: Posted by 1stLadyDawn on March 24th, 2012 8:54 PM
Make sure that you select manual renewal as opposed to automatic renewal.
Technically you should be able to cancel membership on this visit. I would suggest waiting a day and going back, signing in and making sure that your preference is still saved to manual renewal.
If you wish to cancel your paid membership - you need to be on record as having a manual renewal and not an automatic renewal so this process could take a few days.
The instruction list below is from Classmates.com
- Sign in to your account
- Select a reason for canceling
- Click Remove Registration
- Click YES to confirm
- please contact our Member Care Team regarding your request.
- A representative will respond to your message via email to further assist you.
Note: You may cancel your All-Access Pass (previously known as a Gold membership) and/or remove your name from our site; however, per the Terms of Service to which you agreed when you submitted your payment, membership fees are non-refundable. Please keep in mind that a cancellation will result in the forfeiture of your membership fee.
To ensure that your membership does not continue to renew make sure that you take some screen shots of the manual renewal selection...just in case. Once you cancel, you will not be able to log-in again.
You will need to contact your bank or your credit card company to ensure than no further funds are released - this will only work if your account is set to manual renewal and not automatic payment/renewal. If you don't do this your credit card company or bank will tell you that you authorized the payment.
Should you need to contact Classmates.com by mail you can do so through their parent company. Classmates.com is a subsidiary of Memory Lane, Inc dba Classmates.com, 3333 Elliott Ave W #500, Seattle, WA 98118.
Their phone numbers are 206-301-5700 and 425-917-5000 and their hours of operation are 8:00am - 5:00pm PT