Question posted by dorisgardner on April 17th, 2014

Why Did Classmates Deduct $15 For Annual Subscription On April 7?

I do not recall authorzing the above bank draft of $15. Effective immediately, I am cancelling my subscription to Classmates. Please note I was unable to login to the official site. Please refund the $15 to bank account.

Current Answers

Answer #1: Posted by SoCalWoman on April 18th, 2014 2:05 AM
This answer was accepted by the poster of the original question.
SoCalWoman

Member since:
December 16th, 2012

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Hello dorisgardner,

I completely feel your frustrartion over this, and will try to assist as much as possible. However,please understand, this is a Community Q&A Forum and not directly affiliated with Classmates.com. 

Therefore, I suggest you request a refund prior to cancelling your membership with Classmates.com. You can contact their customer support through one of the following options for this:

Telephone: 206-301-5700

Online Form: Contact Customer Support

You can also advise them you are cancelling your subscription with Classmates.com at the time you request the refund, or you may review the following link on how to correctly cancel your account. Thus, avoid any further surprise charges on your card. 

Cancel Membership

Hope this helps and thank you for giving us the oppotunity to assist


Much appreciation to those who acknowledge our members for their contribution toward finding a solution.
~It always seems impossible until it is done~
Nelson Mandela

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